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Hotel Ilaria

4.0 star property

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Photo gallery for Hotel Ilaria

Front of property - evening/night
Reception
Double Room | 1 bedroom, premium bedding, down comforters, minibar
Lobby
Sundeck

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Via Del Fosso 26, Lucca, LU, 55100
  • Walls of Lucca
    ‪3 min walk‬
  • Piazza dell'Anfiteatro
    ‪6 min walk‬
  • Piazza Napoleone
    ‪8 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪25 min drive‬

Room options

View all photos for Suite (Depandance)

Suite (Depandance) | 1 bedroom, premium bedding, down comforters, minibar

Suite (Depandance)

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Camera matrimoniale piccola

1 bedroom, premium bedding, down comforters, minibar

Camera matrimoniale piccola

10.0 out of 10
Exceptional
(2 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, down comforters, minibar

Double Room

9.0 out of 10
Wonderful
(22 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room (dependance)

Double Room (dependance) | 1 bedroom, premium bedding, down comforters, minibar

Double Room (dependance)

  • 172.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, down comforters, minibar

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room Single Use

1 bedroom, premium bedding, down comforters, minibar

Double Room Single Use

9.6 out of 10
Exceptional
(5 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance) | 1 bedroom, premium bedding, down comforters, minibar

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

9.6 out of 10
Exceptional
(5 reviews)
  • 377 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Camera Superior (Depandance)

Camera Superior (Depandance) | 1 bedroom, premium bedding, down comforters, minibar

Camera Superior (Depandance)

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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The price is $711 total
includes taxes & fees
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About this property

Hotel Ilaria

4-star hotel in Lucca Historical Center
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a microwave in a common area.
Hotel Ilaria offers 41 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a hot tub and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Ilaria features a hot tub and complimentary bicycles. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Ilaria is a smoke-free property.

A complimentary manager's reception is offered each day.
Onsite venue - This bar specializes in Italian cuisine and serves breakfast only.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (EUR 22 per day)
  • Extended parking on site (EUR 18 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hot tub
  • TV in common areas

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 100 per room (roundtrip)
  • Airport shuttle fee per child: EUR 100 (roundtrip), (up to 18 years old)
  • Self parking fee: EUR 22 per day
  • Extended parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ilaria
Hotel Ilaria & Residenza dell'Alba
Hotel Ilaria & Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba

Hotel Ilaria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 733 out of 1004 reviews
Rating 8 - Good. 226 out of 1004 reviews
Rating 6 - Okay. 33 out of 1004 reviews
Rating 4 - Poor. 7 out of 1004 reviews
Rating 2 - Terrible. 5 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service
Staff was excellent and very helpful. Hot tub was only warm but deck was lovely.
Stayed 1 night in Apr 2025

10/10 Excellent

Wenhui

Liked: Amenities, property conditions & facilities
I had a very pleasant stay in this hotel. The staff both at the front desk and breakfast buffet are very friendly. The room is spacious. The breakfast selections are great, especially various delicious cakes, pastries, and variety of fruits. It’s very thoughtful to have a snack bar in the lounge area, which provides convenience for either small breaks during the day or before/after check-in and check-out.
Stayed 2 nights in Apr 2025

10/10 Excellent

siyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Ilaria, Claudia, Ilaria, Paula, Alessandro, Alina, Pilar, Bruno, and the other friendly people always make me feel like I am returning “a casa.” The lobby is always welcoming, the modernized rooms are comfortable, and the abundant breakfast is superb. Grazie mille!
Stayed 3 nights in Mar 2025

10/10 Excellent

CAROL marie, pisgah forest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! From the delicious breakfast in the morning, to the wonderful staff, to the clean rooms, to the safe inconvenient area, and to the snack bar out in the lobby, it was a perfect visit and we cannot wait to return
Stayed 10 nights in Mar 2025

10/10 Excellent

Sarah Louise

Liked: Cleanliness, staff & service, property conditions & facilities
We were in the annex across the road - simple small touches like checking our key worked on arrival so we didn’t get locked out or have to go back to reception, amazing breakfast and the happy hour drinks and snacks are a lovely touch. Second stay at this property and it didn’t disappoint- we will return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kumi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and peaceful hotel with generous services including complimentary happy hour as well as breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable

We highly recommend hotel Ilaria in Lucca. Very clean and comfortable with an excellent breakfast. They also provide parking although it’s €35 per night, it’s definitely worth it as parking is very difficult in town.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. We thoroughly enjoyed our stay at Hotel Ilaria. Your staff were always polite, cheerful and helpful. The snacks and prosecco in the hotel meant that we spoke to fellow guests and a very happy atmosphere was generated. The hotel was close to everything in Lucca that we wanted to see.
Stayed 5 nights in Mar 2025

10/10 Excellent

Thomas

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a really convenient position to explore the old town
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated/remodeled, and it looks GREAT! Staff was super-helpful and gave us great recommendations for dining in Lucca. Thanks/grazie!
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas R.

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made extraordinary efforts to ensure that every aspect of our time there was outstanding including, when necessary, coordinating with outside vendors.
Stayed 3 nights in Feb 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent Stay - Outstanding Service

The location in Lucca is excellent. Lucca is walkable anyway but to have this so close to both the train station and the city center was fantastic ! What stood out to me though was the staff. So friendly, so helpful - and the service was effortless . . like they do it for all the right reasons. Will stay here again when in town
Stayed 2 nights in Feb 2025

10/10 Excellent

FABRIZIO, Nyack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of the city center closed to everything that you can possibly need
Stayed 9 nights in Feb 2025

10/10 Excellent

Patricia A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ilaria is a lovely hotel in the cute town of Lucca. It is quiet, clean and comfortable with a perfect location for exploring the town. Breakfast was delicious with lots of healthy options in addition to typical Italian pastries. The evening complimentary happy hour was wonderful. I met some lovely fellow travelers and had a great time. The best part of the hotel is the staff. The young man at the front desk was extremely kind and welcoming. He helped me purchase tickets to an evening of opera as part of the Puccini festival. It was wonderful. This one staff member (apologies that I didn’t write down his name) made my stay extra special with his kindness. And he looked great in the green hotel uniform suit (as did the young woman too). Thank you for making me feel that hotel Ilaria in Lucca was my home away from home.
Stayed 2 nights in Feb 2025

10/10 Excellent

ALFREDO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, the apartment was huge and amazing we loved our short stay
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Liked: Amenities
lovely stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable room, great location, friendly staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great and friendly staff, especially Claudia. Good location. Nice breakfast and afternoon apertivo. Room was comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Simone

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful! Exceeded all expectations! The staff were extremely lovely and helpful. Hotel amenities were awesome. We stayed in a suite in one of the towers, the room was clean, spacious, very comfortable. Amazing shower and high quality bedding. The free snacks/drinks in the cafeteria was an unexpected bonus and the breakfast was incredible! They also had bicycles we borrowed to explore the town and bike around the town walls. From start to finish this was a fantastic experience and I highly recommend this hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Liked: Staff & service, property conditions & facilities
Best hotel so far .. if you come to Lucca definitely this hotel is the one. Good location, good customer service, beautiful room
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe hôtel !

Superbe accueil, personnel gentil et souriant, un vrai plaisir. Très belle hôtel, belle décoration et excellente situation en pleine ville. Petit déjeuner varié et très copieux. Chambre spacieuse et très confortable. Excellent rapport qualité prix, au top !
Stayed 1 night in Dec 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
The curtains were very thin thus not blocking out any outside lights.
Stayed 6 nights in Dec 2024