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Clarion Pointe Louisville East

2.5 star property

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Photo gallery for Clarion Pointe Louisville East

Two single beds with wooden headboards and white bedding, a cityscape artwork, and a desk with a chair.
Enjoy meals in a stylish dining area with a high ceiling, coffee machine, and comfortable seating.
Relax in this inviting lounge area with armchairs, sofas, and a large window.
Check-in at the reception desk, where friendly staff are available to assist with your stay.
Relax by the pool surrounded by a spacious deck and lounge chairs.

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
1301 Kentucky Mills Dr, Louisville, KY, 40299
  • Mall St. Matthews
    ‪7 min drive‬
  • E.P. Tom Sawyer State Park
    ‪8 min drive‬
  • Oxmoor Center
    ‪8 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(76 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(81 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | 1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(35 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Clarion Pointe Louisville East

Hotel in Jeffersontown
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Clarion Pointe Louisville East offers 119 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 500 square feet (46 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Clarion Pointe Louisville East is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 500 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Inn Louisville East
Quality Louisville East
Jameson Inn Louisville East
Jameson Inn Louisville Ky
Jameson Inn Of Louisville East Hotel Jeffersontown
Louisville Jameson Inn
Clarion Pointe
Quality Inn Louisville East
Clarion Pointe Louisville East Hotel
Clarion Pointe Louisville East Louisville
Clarion Pointe Louisville East Hotel Louisville

Clarion Pointe Louisville East Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 592 out of 1089 reviews
Rating 8 - Good. 266 out of 1089 reviews
Rating 6 - Okay. 102 out of 1089 reviews
Rating 4 - Poor. 56 out of 1089 reviews
Rating 2 - Terrible. 73 out of 1089 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Affordable and clean

Customer service was excellent, dated building but very clean. Very affordable. Beds are kinda hard-but it didnt smell of mold and the ceiling wasn't caving in from water damage like my apartment...the breakfast was typical hotel breakfast but clean, fresh and hot. Pool is in great shape. 10/10 would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were large and laid out well. Bed was comfortable. Hotel staff was very friendly and helpful. Lots of restaurants near by.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
H
Stayed 1 night in Apr 2025

10/10 Excellent

Frederick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hockey Trip

Great service , Room was great , staff great
Stayed 2 nights in Apr 2025

8/10 Good

Angeli

Clean, friendly staff, great breakfast. However, both our rooms had to have toilets plunged over n over. We found good clean toilets 1st floor, but our room toilets had a few issues. 2 people 1 child in one room, 1 adult 1 child in 2nd room.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

10/10 Excellent

Event, Bedford Hts

Stayed 3 nights in Apr 2025

10/10 Excellent

Florence

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

4/10 Poor

A

Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor customer service on management end

Upon check in we asked to be checked in early and the girl said we could for an additional $25 fee. Which we paid. Got room keys and went to the room but could not gain entry. Walked back to front desk and it was a different employee due to shift change and she proceeded to ask me if I was aware that check out was at 11am that same day. I said no we just checked in n wont be checking out til next day at 11am. Long story short the manager initially said we had to check out same day at 11 otherwise we have to pay for another nite. No if ands or buts about it basically. Regardless that it was their employee who made the decision to let us check in early but why did we have to pay an early check in fee then? So the manager said she’d give us our $25 back if we left at 11am. So in between time the 4 hours we did spend in the room were rudely interrupted not 1 not 2 or 3 times but 4 different times house keeping just walked in our room without knocking! Even after verbally speaking to us and knowing the room was occupied. No knock at the door or even a shout through the door was made. Just opened the door as if they were staying there and walked right on in. After making the front desk aware of what’s happened their response back was for me to place my “do not disturb” sign outside my door to prevent that from happening anymore! Unbelievable if you ask me. Im like whether you know someone is in the roomor not you should ALWAYS knock on a door before entering it if not your own door
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this property. I can't wait to stay again!
Stayed 2 nights in Apr 2025

10/10 Excellent

sophia

Stayed 1 night in Apr 2025

8/10 Good

Erik

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice place convenient for the city. Downstairs rooms had interior and exterior doors which was a little strange.
Stayed 1 night in Apr 2025

6/10 Okay

Lolita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for service 2 of the days and didnt get it.
Stayed 3 nights in Apr 2025

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the room for my grand-daughter see is 20 yrs old. And see could not get in the room. I call them and try to talk to them and they were very rud and did not want to talk to me.very unhappy P.A.H.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, quiet. beds were comfortably. staff was very friendly.
Stayed 2 nights in Apr 2025

6/10 Okay

Michele, Yucca Balley

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was actually really nice and I was very impressed with the room in the space. I really was glad that they had the shower in toilet area to itself with a door and then a huge counter space with the sink for someone to get ready instead of everything being in one room. The only thing I didn’t like is the bed was not very comfortable. But overall, it was a very nice hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Camille

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit crowded but everything was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Brittany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Maralee

Stayed 2 nights in Apr 2025

10/10 Excellent

Ruthe

Liked: Amenities
Clean food was great and Staff was fantastic
Stayed 6 nights in Mar 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025