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Holiday Inn Express Hotel & Suites Louisville East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Louisville East by IHG

Exterior
Free daily buffet breakfast
Exterior
1 bedroom, down comforters, in-room safe, iron/ironing board
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
$112
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
1620 Alliant Ave, Louisville, KY, 40299
  • Southeast Christian Church
    ‪17 min walk‬
  • Mall St. Matthews
    ‪8 min drive‬
  • E.P. Tom Sawyer State Park
    ‪9 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

1 bedroom, down comforters, in-room safe, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, down comforters, in-room safe, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, down comforters, in-room safe, iron/ironing board

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Mini-refrigerator

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, down comforters, in-room safe, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed, Accessible Bathtub (Mobility) | 1 bedroom, down comforters, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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Property amenity

Wingate by Wyndham Louisville East

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  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,002 reviews
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About this property

Holiday Inn Express Hotel & Suites Louisville East by IHG

Hotel in Jeffersontown
Along with an indoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center.
Holiday Inn Express Hotel & Suites Louisville East by IHG offers 82 accommodations with safes and complimentary newspapers. Beds feature down comforters. Premium satellite television is provided. Refrigerators, microwaves, and coffee/tea makers are provided.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Louisville East by IHG features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This Louisville hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Holiday Inn Express Hotel & Suites Louisville East by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Louisville East
Holiday Inn Express Louisville East

Holiday Inn Express Hotel & Suites Louisville East by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 489 out of 721 reviews
Rating 8 - Good. 163 out of 721 reviews
Rating 6 - Okay. 36 out of 721 reviews
Rating 4 - Poor. 19 out of 721 reviews
Rating 2 - Terrible. 14 out of 721 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Holiday Inn Express & Suites! Indoor pool was cold not heated but the hot tub was nice & hot! The King room was spacious and comfortable and clean. The front desk was friendly and efficient. The room’s price was great too!
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Everyone was friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Jay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfectly fine definitely staying here again on next trip staff was friendly i give it 5 stars
Stayed 4 nights in May 2025

6/10 Okay

BRIAN

Traveled with partner
Disliked: Property conditions & facilities
Our room was booked as a king bed with separate loveseat/sitting. We got a standard king that had been remodeled to have a chaise lounge chair in it. The bathroom was straight out of the 90’s with a step in tub that needed the caulking replaced. The bathroom had been repainted and was all over the tiles. The shower curtain leaked all over the floor because it was cloth and it went right through. I was NOT IMPRESSED AT ALL. The slogan”I stayed at a Holiday Inn last night ……..”. Is not what I wanted to say when I left. But to say the least it was NOT a HOLIDAY INN AND SUITES I expected. Not recommended. At breakfast we were waiting in line behind the cleaning staff to get our food. I understand that they get free meals while they work but let them eat in the kitchen or give them a sack lunch when guests that PAID are waiting. I don’t mean to be rude but when the cleaning lady was going to take the pancakes I had to wait for I was a little irked.
Stayed 1 night in May 2025

10/10 Excellent

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my wallet in the room and the front desk had housekeeping check and it was recovered. She called me to confirm that it was found, and I went back after the event we were at ti pick up.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Air conditioner nightmare

Our bed was uncomfortable and the air conditioner had a high pitch squeal all night. It was a very unpleasant stay especially for a hotel that was rated well.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great employees . Couldn't do enough for you. Friendly professional.
Stayed 3 nights in May 2025

8/10 Good

Michael

Business traveler
Liked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

Bonnie

Traveled with partner
Liked: Staff & service
Was not very clean in elevator, hallways.
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Apr 2025

10/10 Excellent

Wade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

The staff was super friendly and helpful and accommodated any needs we had. Our room was comfortable and mostly clean except for the Minnie Mouse juice cup and empty chip bag on the floor in between our bed and the wall. Bathroom door was a little warped at the bottom, otherwise the room was free of issues. The pool/whirlpool was very clean and refreshing and breakfast was decent.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Stayed 1 night in Apr 2025

10/10 Excellent

Sherri

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great area very friendly
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Nema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Heidi

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean, Staff Friendly
Stayed 3 nights in Mar 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay! Amenities were down however...

Once I pulled in I noticed the area was really nice with a lot of restaurants and gas stations near by! Everything looked very new and fresh! Everything about my stay was fantastic except 3 things. The biggest peeve of mine is not having the pool/hot tub open! I have seen MANY reviews of other hotels that have the same issue. It would be really nice to find a way where we knew about this before booking. I would not have stayed if I knew these amenities were out of order. The other 2 issues are really minor. The Fitness area only had 3 cardio machines. I would have liked some free weights to get a workout in. And the breakfast was good compared to most hotels, but the eggs where runny and the cinnamon rolls were a bit stale. Do not let the negatives deter you though. I really loved the stay as everything was super new! Beds were comfy. Bathroom was clean and shower was awesome! Customer Service was great as well! It's a SOLID stay for the price. I unfortunately did pay $148 instead of $128 that was advertised. To me, not a $150 hotel. Without pool I would only have paid $110-115.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Very nice hotel. Would be nice to have a night light in the bathroom. Refrigerator was noisy.
Stayed 1 night in Mar 2025

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased!

Facility was very nice! Clean! Breakfast was great. Staff was very professional and polite. Would definitely stay there again.
Stayed 3 nights in Mar 2025