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Hilton Garden Inn Louisville Mall of St. Matthews

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Louisville Mall of St. Matthews

Exterior
Lobby
Breakfast and dinner served, American cuisine
Indoor pool
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Pool
  • Breakfast available
$117
includes taxes & fees
Dec 24 - Dec 25

Explore the area

View in a map
400 Sherburn Lane, Louisville, KY, 40207
  • Place, Mall St. Matthews
    ‪2 min walk‬
  • Place, Baptist Hospital Louisville
    ‪17 min walk‬
  • Place, Norton Women's & Children's Hospital
    ‪2 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(31 reviews)
  • 406 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Flat-screen TV

Deluxe Room, 1 King Bed

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 481 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

Flat-screen TV

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Room - Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Mobility/Hearing Accessible Junior King Suite with Roll in Shower

  • Sleeps 4

Mobility Accessible Deluxe King Room with Roll in Shower

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

Room With 2 Queen Beds And Bathtub-Mobility/Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Junior King Suite With Sofabed

  • Sleeps 4

King Room

  • Sleeps 2

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About this property

Hilton Garden Inn Louisville Mall of St. Matthews

3-star Louisville hotel, connected to a shopping center in St. Matthews
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Change of towels is available on request.
Hilton Garden Inn Louisville Mall of St. Matthews offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hilton Garden Inn Louisville Mall of St. Matthews features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 2000 square feet (186 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a fireplace in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Hilton Garden Inn Louisville Mall of St. Matthews has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
The Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:00 AM for a fee: USD 16 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grille & Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 2,000 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 for adults and USD 8 for children
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Self parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Louisville Mall St. Matthews Hotel
Hilton Garden Inn St. Matthews Hotel
Hilton Garden Inn Louisville Mall St. Matthews
Hilton Garden Inn St. Matthews
Hilton Garden Inn St Matthews
Hilton Garden Inn Louisville Mall of St. Matthews Hotel
Hilton Garden Inn Louisville Mall of St. Matthews Louisville

Hilton Garden Inn Louisville Mall of St. Matthews Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 623 out of 856 reviews
Rating 8 - Good. 161 out of 856 reviews
Rating 6 - Okay. 40 out of 856 reviews
Rating 4 - Poor. 16 out of 856 reviews
Rating 2 - Terrible. 16 out of 856 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hospitality!

Nice place! Super convenient to the highway. Appreciate the staff allowing our family to gather for social time in the lobby after attending my dad’s funeral. Comfy beds with super soft sheets too.
Stayed 1 night in Sep 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was slow
Stayed 1 night in Sep 2025

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By the review, you know we enjoyed our stay. Room 103 needs to have some lubricant on the bathroom sink as the water handle is hard to move and a bit noisy to do so. The sliding bathroom door was new to us but works fine and does lock.
Stayed 1 night in Sep 2025

8/10 Good

John

Stayed 5 nights in Aug 2025

8/10 Good

Dana

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Nice, but…

The hotel is in prime location, next to the mall and plenty of restaurants. Our issue was the smell of pot in the lobby and on the elevator. The pool was nice and we had it to ourselves. The beds were comfortable. But then we were expecting the usual free breakfast. To our shock, it was NOT free and the buffet was $16. We decided to go to McDonalds instead.
Stayed 1 night in Aug 2025

6/10 Okay

Stephen, Chevy Chase

Quality of hotel experience did not match price compared to Hampton Inn and suites
Stayed 1 night in Aug 2025

4/10 Poor

Stella

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
they charged my card alot more than i was told at check in. they charge for seevice pets which i have never experienced before. They also charge you to park at the hotel and NONE of this is disclosed when checking in. So please be warned when you arrive, you'll be charged for random things without your concent. manager is unresponsive.
Stayed 2 nights in Aug 2025

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

sherette

Liked: Amenities
clean and right across from the mall.
Stayed 2 nights in Aug 2025

8/10 Good

Spencer, sellersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Connor

Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Stayed 2 nights in Aug 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Curt

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not up to standard

A/C didnt work properly. Blackout shades did not come down, shower needed maintenance
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paid a little too much I do believe.

I was a little surprised that for the amount I paid for the room that breakfast was not included. I was also surprised that I was expected to pay $2.oo a piece for the water bottles they left in the room for coffee. I also chose to stay at this particular hotel because they had an indoor pool. It was not working during our stay. Only one elevator was working, and considering all the rooms were sold out, it made waiting to get to and from our room around 20 minutes (waiting 10 leaving and waiting 10 returning.) Besides that, the room was clean so that's always a plus!
Stayed 2 nights in Jul 2025

10/10 Excellent

sherette

Stayed 4 nights in Jul 2025

10/10 Excellent

Melinda

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Excellent staff, super clean room. Nice amenities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 4 nights in Jul 2025

8/10 Good

Michelle

Stayed 1 night in Jun 2025

10/10 Excellent

Roslyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jul 2025