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Comfort Suites Louisville East

2.5 star property

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Photo gallery for Comfort Suites Louisville East

Lobby
Premium bedding, desk, laptop workspace, iron/ironing board
Indoor pool
Exterior
Free daily continental breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Parking included
  • 24/7 front desk
  • Laundry
$92
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
1850 Resource Way, Louisville, KY, 40299
  • Southeast Christian Church
    ‪2 min drive‬
  • Mall St. Matthews
    ‪8 min drive‬
  • E.P. Tom Sawyer State Park
    ‪9 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking (2 Queen Beds & 1 Sofa Bed)

Suite, Non Smoking (2 Queen Beds & 1 Sofa Bed) | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Non Smoking (2 Queen Beds & 1 Sofa Bed)

8.4 out of 10
Very good
(15 reviews)
  • 360 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Louisville East

Hotel in Jeffersontown
Along with an indoor pool, this smoke-free hotel has a hot tub and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and RV/bus/truck parking. Change of towels is available on request.
Comfort Suites Louisville East offers 69 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested.

An indoor pool and a hot tub are on site.
Comfort Suites Louisville East features an indoor pool and a hot tub. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site. A total renovation of this property was completed in March 2021.

Comfort Suites Louisville East is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Renovated entire property - March 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 1:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-in fee for check-in between 5:00 AM and 1:00 PM
  • Service fee: USD 0.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Hotel Louisville
Comfort Suites Louisville
Comfort Suites Louisville Hotel
Comfort Suites Louisville
Comfort Suites Louisville East Hotel
Comfort Suites Louisville East Louisville
Comfort Suites Louisville East Hotel Louisville

Comfort Suites Louisville East Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 135 out of 423 reviews
Rating 8 - Good. 126 out of 423 reviews
Rating 6 - Okay. 81 out of 423 reviews
Rating 4 - Poor. 38 out of 423 reviews
Rating 2 - Terrible. 43 out of 423 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

Business traveler
When I arrived at the desk clerk was sitting on the couch with some lady and they looked really cozy. Then there was a kid hanging around there screaming. This is 10 o’clock at night by the way then the kid grabs the luggage cart and start skateboarding with it in the parking lot screaming to the top of his lungs. I told the desk clerk and he did nothing. He just looked over at the kid and said haha he’s having fun. 10 minutes after that, a family with several small kids came in and their kids were screaming. Running up and down the hallway. He almost knocked my friend over. I don’t know why these people at these kids run around screaming like crazy. I don’t like to be around feral kids and I don’t think other customers do either. Good luck.
Stayed 1 night in May 2025

8/10 Good

Orazio

Stayed 1 night in May 2025

2/10 Terrible

Melinda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

Amy

Traveled with family
Disliked: Property conditions & facilities
The room had a smell and the window was broken so you couldn't see out of it. Check in was quick. Honestly no interest in revisiting this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. They kept the rooms and property clean. Very nice place. Will definitely visit again
Stayed 1 night in May 2025

4/10 Poor

Frederick

Stayed 1 night in May 2025

4/10 Poor

margaret

Traveled with group
Disliked: Cleanliness, property conditions & facilities
We had a few bugs and ants in our bed and on the nightstand i have videos if needed
Stayed 2 nights in May 2025

6/10 Okay

Kenneth

Stayed 1 night in May 2025

6/10 Okay

Angela

Traveled with partner
Liked: Cleanliness
The property and room was nice and clean. Had chosen a room with a hot tub when arrived was told there were not any hot tubs in the rooms. I had a good stay would stay there again I just mainly went there for the hot tub and to find out it’s not in the room was disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and hot tub area, great breakfast, overall a great stop and a great price too.
Stayed 1 night in May 2025

6/10 Okay

Charles

Disliked: Staff & service
Check in takes upwards of 45 minutes
Stayed 1 night in May 2025

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Joseph

Traveled with family
Disliked: Amenities, property conditions & facilities
Good location
Stayed 2 nights in May 2025

2/10 Terrible

Felicia

Disliked: Staff & service, amenities, property conditions & facilities
Front desk was very rude and told me to leave because I purchased and room and didn’t get what I selected and refused to give me what I picked. Online the room showed details that made the price higher and what they tried to give me was less for a higher price after I was upset set I was told to leave and missed my check in which charged me more money
Stayed 1 night in May 2025

4/10 Poor

Anthony

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Has a pool but needs to be updated and clean. The Jacuzzi is not warm enough and the button is broken.
Stayed 2 nights in Apr 2025

8/10 Good

Melissa

Nice and clean .. loved the hot tub!
Stayed 2 nights in Apr 2025

10/10 Excellent

Erica

Stayed 1 night in Mar 2025

4/10 Poor

Liz

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hot tob and pool area were filthy. The hot tub had ants crawling all over around the outide and inside the tub, in an indoor pool/hot tub area. The water was lukewarm and dirty. Our room smelled so strongly of cigarettes when we checked in that we went to the store and bought air fresheners.
Stayed 2 nights in Apr 2025

6/10 Okay

LUIS, Louisville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2025

8/10 Good

Austin

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Patricia

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Claude

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hot tub
Stayed 3 nights in Mar 2025

2/10 Terrible

Sasha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could not cancel.

Waited approx 10 minutes to check in, no one at the counter. Cracks in paint, holes in blinds, weak flooring, elevator inspection had dare torn off, mold in ice machine, exterior door card reader smashed.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer, Cuyahoga Falls

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the well-appointed and spacious suite accommodations and good breakfast at a price competitive with other nationwide hotels' standard 2 queen bed rooms.
Stayed 1 night in Mar 2025

8/10 Good

Alan

Stayed 3 nights in Mar 2025