4/10 Poor
Samuel
Traveled with partner
Sep 2, 2025
I booked a room in July for a September stay. Although I planned to go with my girlfriend, I confirmed a booking for 1 vs 2 people. If I had chosen a booking at the time for 2 people, the additional charge would have been $160 USD. Rather than rectify the situation upon arrival, they assure me everything will be fine and urged me to sign multiple documents and enjoy my stay.
Later I find a charge for $1,000 USD. During my stay I went to the front desk to fix the error, but I was informed that $1,000 USD is the price and there’s nothing I could do.
Things like this destroy peoples experiences. Not because of the final price, but because they made me feel like a moron.
I will not be going back unless they resolve this.
Samuel
Stayed 4 nights in Aug 2025



































