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Palm Bay Resort

4.0 star property

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Photo gallery for Palm Bay Resort

Exterior
Platinum House | 1 bedroom, in-room safe, blackout drapes, iron/ironing board
Front of property
Outdoor pool, pool umbrellas, sun loungers
On the beach, sun loungers, beach towels, snorkeling

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Gym
  • Air conditioning

Explore the area

View in a map
Palm Bay Resort, Whitsundays, Whitsundays, QLD, 4741
  • Place, Palm Bay Beach
    ‪2 min walk‬
  • Place, Pelican Island
    ‪2 min walk‬
  • Place, Airlie Beach Lagoon
  • Airport, Hamilton Island, QLD (HTI-Great Barrier Reef)

Room options

View all photos for Beachfront Villa

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Beachfront Villa

9.0 out of 10
Wonderful
(10 reviews)
  • 323 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Beachfront Bungalow

One Bedroom Beachfront Bungalow | Living area

One Bedroom Beachfront Bungalow

9.8 out of 10
Exceptional
(10 reviews)
  • 667 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Hibiscus Suite

Hibiscus Suite | Balcony

Hibiscus Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 753 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Platinum House

Platinum House | Private kitchen | Mini-fridge

Platinum House

  • 1292 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Beachfront Bure Villa with Ocean View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Beachfront Bure Villa with Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Serenity Bure

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Serenity Bure

9.4 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean View Bure

Ocean View Bure | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Ocean View Bure

10.0 out of 10
Exceptional
(5 reviews)
  • 452 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Beachfront Bungalow

Two Bedroom Beachfront Bungalow | Living area

Two Bedroom Beachfront Bungalow

10.0 out of 10
Exceptional
(2 reviews)
  • 753 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Ocean View House

Ocean View House | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Ocean View House

  • 1076 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Palm Bay Resort

4-star Whitsundays hotel steps from Palm Bay Beach
At Palm Bay Resort, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy snorkeling. Weekly housekeeping is available.
Palm Bay Resort offers 25 accommodations with safes and complimentary bottled water. Rooms open to balconies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, and body treatments. The spa is open select days.
In addition to a full-service spa, Palm Bay Resort features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

This beach hotel also offers a library, a terrace, and tour/ticket assistance.

Palm Bay Resort has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Palm Bay Resort has a restaurant on site.

Property amenities

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: AUD 25 to 40 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Fishing
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Rowing/canoeing
  • Snorkeling

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open select days

Accessibility

  • No elevator

More

  • 1 floor
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Outside alcohol is not permitted, but is available for purchase.
Guests must arrange transfers (surcharge) at least 48 hours prior to arrival. Options include sea plan, helicopter, or water taxi from Hamilton Island or Shute Harbor.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 25 to 40 per person
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 15 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Palm Bay Resort Long Island
Palm Bay Long Island
Palm Bay Resort Hotel Whitsundays
Palm Bay Resort Hotel
Palm Bay Resort Whitsundays
Palm Bay Resort Hotel Whitsundays

Palm Bay Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 235 out of 326 reviews
Rating 8 - Good. 63 out of 326 reviews
Rating 6 - Okay. 17 out of 326 reviews
Rating 4 - Poor. 5 out of 326 reviews
Rating 2 - Terrible. 6 out of 326 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Stayed 4 nights in Jul 2025

6/10 Okay

Andrea

Traveled with partner
Liked: Staff & service
While some things were excellent here; it's very quiet and private. Beautiful setting and helpful staff, the main reason for this being our holiday destination was so underwhelming, it's difficult not to be very disappointed in our holiday. Firstly there aren't many options to get there (in fact we were only given the name of one boat company which was disappointing) and it is so expensive that it really adds hugely to the cost and if we'd known prior to booking, we probably would have chosen a different destination. The main reason for disappointment however was the snorkeling. It is terrible! The water is very cloudy and we didn't actually see a single fish. You could see fish at times from the shore but very plain, no tropical species at all. What coral you see is very grey. We definitely would never have gone there if we had known this. We have so enjoyed our snorkeling experiences in Fiji, it was really our main focus. The pool is lovely and located superbly by the restaurant. The food was good. The sunset bar has the most beautiful setting, evening cocktails weren't to be missed. There's a few walks which are good and is something else to fill your day. Because the snorkeling was so bad it gave us something else to do other than lying by the pool. The staff are helpful and friendly but they are almost all backpackers so it feels like there's no one in charge or with local knowledge to share.
Stayed 8 nights in Jul 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great location but a little hard to get to and from at a moments notice. Wifi would be nice as well.
Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very friendly and helpful. Resort is clean and tidy, can see that resort has suffered cyclone/weather damage so some things like tennis courts not used. Free snokals and kayaks/SUPs was great, great get away for couples.
Stayed 4 nights in Jul 2025

8/10 Good

Rod

Traveled with partner
Liked: Staff & service
The location was amazing with stunning views and amazing sunsets. The quiet pace was exactly what we wanted including the double hammock 😎
Stayed 7 nights in Jun 2025

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful relaxing holiday at Palm Bay Delicious restaurant, wonderful staff, in an idyllic paradise a perfect place to getaway from the rush, so tranquil 💛
Stayed 7 nights in Jun 2025

10/10 Excellent

TRACEY Lee

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfiest beds ever! Absolutely amazing food, every single meal. Friendly staff. Relaxing stay indeed. The view from The Hideaway was amazing and I’m definitely going back. Only one issue was the water in my shower was Luke warm. Was reported but not corrected.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sandra cristine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a tranquil beautiful resort in amongst stunning rainforest national parks. Island transfer options are limited and can add significant costs depending on mode of transport. No shops o n island so make sure to take adequate supplies of snacks etc with you.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Palm Beach resort. It is a beautiful location. I had a beach villa and it was clean and had a really comfy bed and a hammock on the deck. The staff were really friendly, helpful and welcoming and the food in the restaurant for dinner was great - the steak was fabulous and I had a special fish risotto which was lovely. The resort seemed slightly understaffed and so the beach sunset bar was not open in the evening but it was a mere 2 minutes walk to the main bar which was no hardship. A truly lovely and relaxing stay with no tvs and no children. All my stress disappeared. Good for the soul! Breakfast, lunch and dinner had to be paid for but you rarely needed all three. There was sea kayacking and a lovely swing by the sea. You can walk on the island on the trails but you do need footwear (not thong/jandles/flipflops) for that. If you are after a relaxing trip, this is the place for you and the pool was nice. A tip - You can get a transfer from Hamilton Island directly but it is much cheaper to get a boat to and from Shute Harbour as a different option if you fly into Proserpine. If you are looking for tons of activities this is not for you, if you are looking for a beautiful and simple place to relax, this is it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sudhanshu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quite serene island away from the hustle and bustle of city. A bit of challenge to reach the place so one needs to do a bit of research to reach there. If possible avoid private transfers, its damm cosly. Overall its a fantastic place to stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Lisa Colette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long Island is uninhabited apart from this resort and another the other side of the island. It is tree covered with a number of bush walks and lots of wildlife. There are no cars/vehicles on the island except for resort service vehicles. We loved our accommodation, a bungalow, right on the beach, Ours included a comfortable Queen size bed, a walk in dressing room, large shower room, a small kitchen area with a sink/draining board, microwave (no other cooking facilities), a small ish fridge, a kettle, a toaster, a crockery (enough for one each), a nice selection of teabags, a sachet of washing up liquid/jcloth, an ironing board, iron, safe, an en suite shower room. There is also a lovely wooden verandah with a small table and two chairs, plus a hammock…all just a metre from the beach shoreline. Fabulous views! There are plenty of quiet places to sit around the resort, to sunbathe, read a book, whether it’s by the fabulous tree surrounded pool, or on one of the swinging chairs or sunbeds dotted around, or overlooking the beach. There is no WiFi for guests on the resort and no TV. Mobile one coverage was good in the rooms but would advise ensuring data is topped up. We advise taking some provisions, though this resort does discourage BYO. You can buy a few bear essentials at the resort but these amount to toothpaste and sun cream type of items. It is fully licensed and has a main bar/restaurant and a Sunset Bar on the beach, which opens 4.30-6.30pm.
Stayed 7 nights in Apr 2025

8/10 Good

Rochelle

Liked: Cleanliness, staff & service
Able to take own boat.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just a great place to relax and take time out...
Stayed 4 nights in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Lovely resort. Food was very good for the price and big portions. To top it off manager off the resort payed for our bus back.
Stayed 3 nights in Mar 2025

10/10 Excellent

KYLE f

Stayed 3 nights in Mar 2025

4/10 Poor

Kimberley Jade

Liked: Cleanliness
Stayed 5 nights in Feb 2025

10/10 Excellent

Norah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Traian, PINCOURT

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 4 nights in Mar 2025

8/10 Good

Lizbeth, Los Angles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need a bit more activities. This is good place to be if you just want to do nothing. Very difficult to get to.
Stayed 4 nights in Feb 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Timothy Daniel, PROSPECT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive to get to if there is less than 4 of you. You have to charter an entire boat. But once you’re there it is lovely. The staff are very friendly and the food at the restaurant isn’t overpriced and it’s good quality.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Staff & service, amenities
Great food, hospitality team were great, Broken floor tiles,sliding doors hard to open,need more activity
Stayed 5 nights in Feb 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2025