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Zedwell Underground Hotel Tottenham Court Road

3.0 star property

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Photo gallery for Zedwell Underground Hotel Tottenham Court Road

Cocoon 3 | Soundproofing, free WiFi, bed sheets
Property entrance
Interior
Shower, rainfall showerhead, towels
Reception

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
$109
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
112a Great Russell Street, London, England, WC1B 3NQ
  • Place, Dominion Theatre
    ‪1 min walk‬
  • Place, Tottenham Court Road
    ‪1 min walk‬
  • Place, The British Museum
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Cocoon 1, Accessible

Cocoon 1, Accessible | Soundproofing, free WiFi, bed sheets

Cocoon 1, Accessible

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 2

Cocoon 2 | Soundproofing, free WiFi, bed sheets

Cocoon 2

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 2 Twin

Cocoon 2 Twin | Soundproofing, free WiFi, bed sheets

Cocoon 2 Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 3

Cocoon 3 | Soundproofing, free WiFi, bed sheets

Cocoon 3

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Cocoon 4

Cocoon 4 | Soundproofing, free WiFi, bed sheets

Cocoon 4

  • Sleeps 4
  • 2 Double Beds

View all photos for Cocoon 2 Accessible

Cocoon 2 Accessible | Soundproofing, free WiFi, bed sheets

Cocoon 2 Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 1

Soundproofing, free WiFi, bed sheets

Cocoon 1

  • Sleeps 1
  • 1 Twin Bed

Cocoon 1, Accessible

  • Sleeps 1

Cocoon 1

  • Sleeps 1

Cocoon 2 Twin

  • Sleeps 2

Cocoon 2

  • Sleeps 2

Cocoon 3

  • Sleeps 3

Cocoon 4

  • Sleeps 4

Cocoon 2 Accessible

  • Sleeps 2

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About this property

Zedwell Underground Hotel Tottenham Court Road

3-star hotel in London City Centre
Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free.
Zedwell Underground Hotel Tottenham Court Road offers 205 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Zedwell Underground Hotel Tottenham Court Road features express check-in, express check-out, and an elevator. Public areas are equipped with complimentary wireless Internet access.

Zedwell Underground Hotel Tottenham Court Road is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 2 floors
  • Built in 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Zedwell Underground Tottenham Court Road
Zedwell Underground Hotel Tottenham Court Road Hotel
Zedwell Underground Hotel Tottenham Court Road London
Zedwell Underground Hotel Tottenham Court Road Hotel London

Reviews

Zedwell Underground Hotel Tottenham Court Road Reviews

6.6

7.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 298 out of 1170 reviews
Rating 8 - Good. 261 out of 1170 reviews
Rating 6 - Okay. 257 out of 1170 reviews
Rating 4 - Poor. 171 out of 1170 reviews
Rating 2 - Terrible. 183 out of 1170 reviews

Reviews

10/10 Excellent

Courtney

Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Stayed 1 night in Jul 2025

8/10 Good

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and modern and the self check in was so easy! Wish the bathroom just had a shelf or something to put products on!
Stayed 1 night in Aug 2025

4/10 Poor

Lewis

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Shower grout/floor was mouldy. Hairs found on the bed. Little door inside bathroom was broken/sticking out. Floor was dirty too
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Gregory

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good location but noisy because of tubes running.
Stayed 6 nights in Aug 2025

6/10 Okay

KOTARO

Stayed 1 night in Aug 2025

6/10 Okay

Laila

Stayed 5 nights in Aug 2025

10/10 Excellent

Lisette

Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Adrian

Disliked: Cleanliness, amenities, property conditions & facilities
The room I got looked nothing like the pictures. The lighting in the room was poor. The shower had black mould abs the floor needed a good clean. Plus there was a funny smell in the corridors and the room. I had the AC on the coldest it would go and still found it too warm at night. The room is very basic and so small I could not leave my suitcase open or I would t be able to get out. So I had to pack it up every day and stand it. Then when you check out, they charge you €15 to leave your bag. I would suggest a hotel is better.
Stayed 3 nights in Aug 2025

6/10 Okay

Nicola

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed here for one night, with two friends. We shared a cacoon that sleeps 3. It was an ok stay, easy enough to check in and out yourself, however our rooms air con didn’t really work, so with it being hot it was quite stuffy. The toilet flush was so loud, like the ones on an aeroplane! The beds appeared comfortable but were not, only one pillow each! We could hear the underground tube all night beneath us, so we did not sleep well and the hotel only had one small elevator to go back to ground level. Don’t think this hotel was thought through very well. I wouldn’t recommend it to anyone, if they need a decent nights sleep. The only positive was the fact it was round the corner from Oxford street and down the road from the theatre we visited.
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible experience ever in London

My recent stay at a hotel (Zedwell Underground Tottenham Court Road) left me feeling extremely dissatisfied. While the first night (August 11) was uneventful, the second night (August 12) turned into a nightmare. At around 11:30 PM, I discovered there was no water supply. Exhausted from a long day of travel, I assumed it was a temporary issue and decided not to report it, especially since I was checking out the next morning. However, at 1:30 AM, the electricity went out! Being in an underground hotel with no windows, I felt trapped and immediately rushed to the reception for help. Although the staff member was somewhat helpful, he needed to contact the manager, who was extremely rude and unprofessional. He offered no greeting or apology and wouldn't even make eye contact with me. When I inquired about my room card, he was dismissive and unwilling to explain. At 1:45 AM, I found myself needing to change rooms with my son and elderly mother in tow. This experience has left me questioning the quality of the hotel and the overall lack of customer service.
Stayed 2 nights in Aug 2025

8/10 Good

Oliver

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Taya

Stayed 2 nights in Jul 2025

10/10 Excellent

JULIE MARIE, Grafton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Zedwell Underground. Would definitely stay here again
Stayed 3 nights in Jul 2025

2/10 Terrible

Yue

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very helpful staff
Stayed 2 nights in Aug 2025

2/10 Terrible

Jorge

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
ALERT: BEDBUGS The hotel is well located, a few steps from Tottenham Court Road, which connect three metro lines in the middle of London. It's an underground hotel with (evidently) no window and very, very basic rooms that do the job. However, the amount of noise is insane. It seems the structure is not well isolated and you can hear what I guess is the water coming down from the pipes behind the walls. On top of that, the last day of our 4-day stay we saw bedbugs in one of our beds. My wife had several bites during the trip but didn’t realize why until we saw them—at least three, probably more. We informed the management and later at home we wrote to the hotel asking for a reimburse but didn't even receive any reply from them. We had to throw away a lot of our clothes and suitcases, and once we got home, we had to pay for a pest control inspection just in case. What seemed like a regular (because it was not necessarily cheap) stay turned into an expensive and stressful one. We contacted the hotel but never got a reply. We really regret staying here and wouldn’t recommend it to anyone.
Stayed 4 nights in Jul 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025