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Zedwell Underground Hotel Tottenham Court Road

3.0 star property

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Photo gallery for Zedwell Underground Hotel Tottenham Court Road

Cocoon 3 | Soundproofing, free WiFi, bed sheets
Interior
Exterior
Reception
Shower, rainfall showerhead, towels

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
112a Great Russell Street, London, England, WC1B 3NQ
  • The British Museum
    ‪6 min walk‬
  • Piccadilly Circus
    ‪12 min walk‬
  • Trafalgar Square
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Cocoon 1

Soundproofing, free WiFi, bed sheets

Cocoon 1

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 1, Accessible

Cocoon 1, Accessible | Soundproofing, free WiFi, bed sheets

Cocoon 1, Accessible

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 2 Accessible

Cocoon 2 Accessible | Soundproofing, free WiFi, bed sheets

Cocoon 2 Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 2 Twin

Cocoon 2 Twin | Soundproofing, free WiFi, bed sheets

Cocoon 2 Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 4

Cocoon 4 | Soundproofing, free WiFi, bed sheets

Cocoon 4

  • Sleeps 4
  • 2 Double Beds

View all photos for Cocoon 2

Cocoon 2 | Soundproofing, free WiFi, bed sheets

Cocoon 2

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 3

Cocoon 3 | Soundproofing, free WiFi, bed sheets

Cocoon 3

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Cocoon 1, Accessible

Soundproofing, free WiFi, bed sheets

Cocoon 1, Accessible

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 2 Twin

Soundproofing, free WiFi, bed sheets

Cocoon 2 Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cocoon 2

Soundproofing, free WiFi, bed sheets

Cocoon 2

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 1

Soundproofing, free WiFi, bed sheets

Cocoon 1

  • Sleeps 1
  • 1 Twin Bed

View all photos for Cocoon 2 Accessible

Soundproofing, free WiFi, bed sheets

Cocoon 2 Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Cocoon 4

Soundproofing, free WiFi, bed sheets

Cocoon 4

  • Sleeps 4
  • 2 Double Beds

View all photos for Cocoon 3

Soundproofing, free WiFi, bed sheets

Cocoon 3

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Designer store

Zedwell Piccadilly Circus

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Soundproof rooms
3.7 out of 5, Good, (4766)
$265 nightly
The price is $265 total
includes taxes & fees
Zedwell Piccadilly Circus

About this property

Zedwell Underground Hotel Tottenham Court Road

3-star hotel in London City Centre
Along with a 24-hour front desk, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free.
Zedwell Underground Hotel Tottenham Court Road offers 205 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Zedwell Underground Hotel Tottenham Court Road features express check-in, express check-out, and an elevator. Public areas are equipped with complimentary wireless Internet access.

Zedwell Underground Hotel Tottenham Court Road is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 2 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's TBC mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Zedwell Underground Tottenham Court Road
Zedwell Underground Hotel Tottenham Court Road Hotel
Zedwell Underground Hotel Tottenham Court Road London
Zedwell Underground Hotel Tottenham Court Road Hotel London

Zedwell Underground Hotel Tottenham Court Road Reviews

Reviews

6.6
Rating 10 - Excellent. 265 out of 1037 reviews
Rating 8 - Good. 231 out of 1037 reviews
Rating 6 - Okay. 226 out of 1037 reviews
Rating 4 - Poor. 155 out of 1037 reviews
Rating 2 - Terrible. 160 out of 1037 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 1 night in Feb 2025

4/10 Poor

mick

Business traveler
Disliked: Property conditions & facilities, room comfort

Noisy

Noise from the train line above until midnight, then started again at 5.45 in the morning. No hot water in the shower, just tepid! Cheap, but still n balance I wouldn’t use it again.
Stayed 1 night in Feb 2025

6/10 Okay

David

Business traveler
Liked: Cleanliness
Disliked: Room comfort

Basic but central

It’s actually quite a basic hotel and there are no comforts in the room. Nowhere to sit, no desk, no tv, no facilities to make tea/coffee. WiFi is good.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service

Okay for one night

The style off the hotel was really nice. The bed was comfortable and the staff were friendly. However, the pipes were very loud and you can hear the pipes of the adjoining rooms so that when anybody used the sink or the toilet or the shower, it made a very loud noise. Additionally, there is no signal and the Wi-Fi was a bit spotty. Finally, the lights flickered quite significantly. So I wouldn't recommend this room for a long stay for one night. If you're not staying long in the room itself, it's fine. But for a long stay, consider that it doesn't have anywhere to store your clothes or hang your clothes up.
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Damini

Stayed 1 night in Oct 2024

2/10 Terrible

Rose

Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Melissa

Traveled with group
Disliked: Staff & service, property conditions & facilities

Weird vibes

It was interesting- but I felt the vibe of the hotel was off. Something design wise has gone wrong. The big pillars in the middle of the corridors and exposed pipe work wasn’t for me and the colours just didn’t give a great look to the hotel. Dark corridors without distinguishable features made it hard to navigate to our room. It was quite maze like! I understood the concept of the beds being a cocoon but in the middle of the night my friend needed the loo and fell right off the step from the bed to the ground straight into the glass doors of the bathroom, down right dangerous design! The design of the shower/toilet behind glass doors offers almost no privacy so using the bathroom really wasn’t a comfortable experience. The self check in was a bit pointless as well. There was staff to help who gave me my reservation number after I gave them my name but I don’t understand why she just couldn’t check us in. The hotel did have a nice smell. And just be warned you can hear the tube albeit quietly but it’s there! There’s one sheet over the mattress which moves around a lot and by the end of the night I was sleeping on a dirty mattress rather than the fitted sheet. This is ok for a one night stay in London as it’s so close to soho and very central, but I’d be disappointed if I was staying here for more than that!
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The hotel is overall great, the temperature control system in each room has a lot of room for improvement…. The room is always too warm or too cold….
Stayed 3 nights in Feb 2025

10/10 Excellent

Kane

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Brian

Stayed 2 nights in Nov 2024

10/10 Excellent

Dorothy

Stayed 1 night in Feb 2025

8/10 Good

Laura

Stayed 4 nights in Oct 2024

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Too noisy for me

Review: Unique Experience, but Noisy I recently stayed at this underground hotel, drawn in by its unique concept and excellent location. It’s conveniently situated with great access to public transport and local attractions, making it an ideal base for exploring the city. However, one major downside was the noise. Being underground and so close to the tube lines, I could hear the rumbling of trains throughout the night. If you’re a light sleeper, this could be a real issue. The hotel does provide earplugs, but they only help so much. The rooms were clean and well-designed, making good use of the underground space, and the staff were friendly and accommodating. If you’re after a quirky experience and don’t mind a bit of noise, it might be worth considering. But if you value a quiet night’s sleep, you may want to look elsewhere.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is super neat and different
Stayed 1 night in Feb 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Quite surreal staying underground. Exceeding our expectations for affordable central London single night stay. Check in easy / staff excellent. Lift wasn’t working in the evening when we returned but happy to walk the extra steps and fixed by the morning. Would return / recommend as it ‘does what it says on the tin’!
Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher Thierry

Stayed 1 night in Jan 2025

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Not great but ok for one night

Not the best experience. The check in was ok if clunky, the room was acceptable but not as good as others in the brand. Ultimately the main let down was the sound proofing. From my room I could hear and feel the Northern Line passing by regularly and then in the morning could clearly hear a washing machine above my room. Not the best night sleep but ok for one night
Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Stayed 1 night in Nov 2024

2/10 Terrible

Erin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Abusive staff

I booked a single but it assigned me an accessible single in which the shower comes to about my shoulders max but has a removable head. This would be fine if I didn't have a disability which means I cant hold my arm above my head. I asked the receptionist if it was possible to move rooms and he kept trying to explain to me how to move the shower head and wouldn't listen that even it's maximum height wasn't high enough. A manager then came over and asked me to show him what I meant. On the way out the reception other man said something in another languagei didnt understand. Upon googling the word i found he had called me a fat b****. I took the other manager to my room I showed him my issue and was then told if I wanted to switch rooms i would have to pay extra - over half what it cost for 1 night. I just wanted to be able to wash my hair in the room I've booked but the accessible room was not appropriate for my access needs. Left in tears over how heartless a team can be but had to stay the night as i had no other option. The only saving grace was the day manager the next morning who listened to my complaints and seemed equally horrified.
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Dec 2024