2/10 Terrible
Shania
Traveled with group
Sep 21, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Wouldn’t recommend - awkward bathroom
I had selected pay at hotel, hotels.com said booked but when I went to check-in they said the booking had been cancelled due to insufficient funds which didn’t match the option I’d booked with. We then discovered that to leave our luggage it was £15 per bag! And this wouldn’t be valid for the day we left we would have to pay it again, not great when that isn’t made clear and I’ve paid to stay at the hotel surely that’s a service that should be included. They then offered early check-in service, but this was an extortionate £40 extra! So ended up paying to leave my bag and carried it around with me on the last day after I’d checked out. The room was clean, beds were comfy, shower was good and the soaps provided smelt great! However there wasn’t a bin in the room which was a little odd, and there is no privacy whatsoever when using the bathroom. On the pictures it looks like a frosted glass effect but it is actually just a frosted glass sliding door with several gaps in it and even a hole instead of a handle so you can sit in the room and see whoever is in the bathroom doing ALL their business, luckily we were a very comfortable group of girls, may be awkward for other people with more boundaries.
Shania
Stayed 1 night in Sep 2025