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Thistle London Heathrow Terminal 5

3.5 star property

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Photo gallery for Thistle London Heathrow Terminal 5

Airport shuttle
Reception
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Lobby lounge
Airport shuttle

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Bath Road, Longford, West Drayton, England, UB7 0EQ
  • Thorpe Park
    ‪11 min drive‬
  • Windsor Castle
    ‪11 min drive‬
  • LEGOLAND® Windsor
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪5 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room

7.4 out of 10
Good
(16 reviews)
  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

8.2 out of 10
Very good
(222 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room

8.2 out of 10
Very good
(61 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Double Room, 1 King Bed

  • 182 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Double Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room

  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive King Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive King Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

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Exterior

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  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (4354)
$240 nightly
The price is $240 total
includes taxes & fees
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About this property

Thistle London Heathrow Terminal 5

3.5-star hotel in Heathrow Villages
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Thistle London Heathrow Terminal 5 offers 266 air-conditioned accommodations with laptop-compatible safes and hair dryers. 38-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 3.5-star property consist of a business center, 11 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5490 square feet (510 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Thistle London Heathrow Terminal 5 is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Aviator Sports Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Aviator Sports Bar - This bar specializes in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 18 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aviator Sports Bar
  • Aviator Sports Restaurant
  • Lobby Lounge

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (5,490 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Uncovered self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Heathrow Thistle
London Thistle Heathrow
Thistle Heathrow
Thistle Heathrow London
Thistle London
Thistle London Heathrow
Thistle London Hotel
Thistle London Hotel Heathrow
Thistle London Heathrow Hotel West Drayton, Greater London
Thistle London Heathrow West Drayton
Thistle London Heathrow T5 Hotel West Drayton
Thistle London Heathrow T5 Hotel
Thistle London Heathrow T5 West Drayton
Thistle London Heathrow T5
Thistle London Heathrow T5
Thistle London Heathrow Terminal 5 Hotel
Thistle London Heathrow Terminal 5 West Drayton
Thistle London Heathrow Terminal 5 Hotel West Drayton

Thistle London Heathrow Terminal 5 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 988 out of 2560 reviews
Rating 8 - Good. 928 out of 2560 reviews
Rating 6 - Okay. 379 out of 2560 reviews
Rating 4 - Poor. 138 out of 2560 reviews
Rating 2 - Terrible. 127 out of 2560 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

john

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Comfortable. I thought the hotel was actually in the Terminal Building so was a bit disappointed that it needed a bus ride to get there from the Terminal. Apart from that everything was good. I especially enjoyed the view of the runway from the Aviator restaurant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karolina

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Patrick

Stayed 1 night in Mar 2025

10/10 Excellent

Pari

Liked: Cleanliness, staff & service, property conditions & facilities
You need to come here and use those pods to the terminal. Like tiny little peas. 5 stars.
Stayed 1 night in Jan 2025

10/10 Excellent

Susana

Stayed 1 night in Feb 2025

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel wa clean very convenient to get to and from terminal 5 t Heathrow.
Stayed 1 night in Apr 2025

4/10 Poor

Katarina

Stayed 1 night in Apr 2025

8/10 Good

Thomas

Stayed 1 night in Mar 2025

10/10 Excellent

Mathijs, Milford

Liked: Cleanliness, property conditions & facilities
Good value
Stayed 1 night in Mar 2025

8/10 Good

Gertrude

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable but awkward location.

I needed a place to stay at Terminal five for an early flight to Madrid. The room was clean and quiet with lots of pillows and nothing thread-bare. My only complaint is that it was not clear when I booked that this hotel is not actually right at Terminal 5. This would have been acceptable if there had been an up-front account of the "pod" service when I booked, and where to find it at the terminal. I did not know about this, and waited for half an hour for a London transit bus which a MArks and Spencers employee advised me about. I used the pod service on the return. It cost eight pounds, but was fun because I had never used such a transit device before. If I ever need to use Terminal five again, I would consider this place because it is good value for money, but I might be tempted to stay at a hotel right at the airport, even if it is not at the right terminal.
Stayed 1 night in Apr 2025

6/10 Okay

Nicholas, Croydon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good price and reasonable bed comfort wise but the fixtures and fittings in the room were old and tired. Looked like 1980’s bathroom and bedroom furniture. I didn’t stay for breakfast as I left too early. The pods are fun but overpriced and you don’t save money per person if there is more than one person using the pods.
Stayed 1 night in Dec 2024

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good afforable accommodation for T5 at Heathrow. We used the pods to get to the hotel, which were easy to use, although expensive.
Stayed 1 night in Apr 2025

10/10 Excellent

Jewelee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy getting to Heathrow using the Pod. You can be at Paddington station in about 25 minutes using the Heathrow Express.
Stayed 1 night in Apr 2025

8/10 Good

Sharon, Wellingborough

Liked: Staff & service, amenities
Incredibly convenient for T5, will definitely stay here again next time I'm flying out of T5. The pod was great fun, you buy a gate code from reception for £8 which lets you through the gate into the pod station area (about 3 minutes walk from hotel). Friendly helpful reception. Useful shop in lobby for snacks and drinks. Room was tired as other reviews have said but clean and I slept fine. Kettle and tea in room. Only thing I didn't like was room security: the deadbolt did not work as I think the door is misaligned to the receiving slot, and the door chain was held on by tiny screws that probably a 3-year-old could have kicked open. So as a solo female I felt a little uncomfortable but not enough to actually go ask for a room change.
Stayed 1 night in Mar 2025

10/10 Excellent

MARTIN

Stayed 1 night in Apr 2025

2/10 Terrible

Roman

Stayed 1 night in Mar 2025

4/10 Poor

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities
Very comfortable hotel with a lovely view of Heathrow. Good sound proofing. But….. being charged £18 for vehicle parking was a shock. I checked in at 3 am and had to be out by 11am. More than £2 per hour was a joke. Very disappointing despite being a lovely hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Devere

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to get transportation
Stayed 5 nights in Mar 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel for terminal 5

Stayed here overnight before travelling from terminal 5. It is extremely convenient as you can use the "Pod" to travel quickly to the terminal which is quick. No waiting around for buses and you get your own personal pod to whisk you overhead to the terminal. I thought the hotel had been smartened up since our last visit. The evening meal was pretty good and not expensive.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for T5
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay for use of Heathrow T5. Great views, staff and food. We will definitely use again.
Stayed 1 night in Mar 2025

8/10 Good

Laura Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this hotel. It's very easy to get to via the bus or POD. It's a budget hotel that offers everything I need. The rooms are just fine. Nothing fancy but just what a budget minded person needs. Food can be purchased within walking distance. The staff is wonderful and very helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025