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The Rubens at the Palace

5.0 star property

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Photo gallery for The Rubens at the Palace

Exterior
Property entrance
4 bars/lounges, Champagne bar, cocktail bar
Executive Suite | 1 bedroom, premium bedding, down comforters, in-room safe
Junior Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Parking available

Explore the area

Map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Buckingham Palace
    ‪4 min walk‬
  • Piccadilly Circus
    ‪18 min walk‬
  • Big Ben
    ‪18 min walk‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Superior Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 142.3 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (96) Master)

Suite (96) Master) | 1 bedroom, premium bedding, down comforters, in-room safe

Suite (96) Master)

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Double Room (5) Royal Themed)

Royal Double Room (5) Royal Themed) | 1 bedroom, premium bedding, down comforters, in-room safe

Royal Double Room (5) Royal Themed)

8.8 out of 10
Excellent
(3 reviews)
  • 142.3 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite

  • 249.1 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 249.1 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

1 bedroom, premium bedding, down comforters, in-room safe

Classic Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 142.3 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King | 1 bedroom, premium bedding, down comforters, in-room safe

Superior King

9.4 out of 10
Exceptional
(19 reviews)
  • 177.9 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (2) Cosy)

Double Room (2) Cosy) | 1 bedroom, premium bedding, down comforters, in-room safe

Double Room (2) Cosy)

9.0 out of 10
Wonderful
(6 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Royal Room, 1 King Bed (9) Royal Themed)

Royal Room, 1 King Bed (9) Royal Themed) | Property amenity

Royal Room, 1 King Bed (9) Royal Themed)

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room | Property amenity

Executive Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 71.2 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Room, 1 King Bed (8) Royal Mews View)

Royal Room, 1 King Bed (8) Royal Mews View) | 1 bedroom, premium bedding, down comforters, in-room safe

Royal Room, 1 King Bed (8) Royal Mews View)

9.0 out of 10
Wonderful
(22 reviews)
  • 177.9 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Executive Suite

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room (4) Royal Mews View)

1 bedroom, premium bedding, down comforters, in-room safe

Classic Double Room (4) Royal Mews View)

10.0 out of 10
Exceptional
(5 reviews)
  • 142.3 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Rubens at the Palace

5-star hotel in London City Centre
This hotel features 2 restaurants, 4 bars/lounges, and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite.
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. This 5-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The English Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Curry Room - This restaurant serves dinner only. Reservations are required. Open select days.
The Leopard Bar - This Champagne bar serves light fare only. Open daily.
The New York Bar - This cocktail bar serves light fare only. Open daily.
Bbar & Restaurant - This bar serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

Afrikaans, Chinese (Mandarin), Danish, Dutch, English, Estonian, Filipino, French, German, Hindi, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • bbar & Restaurant
  • The Curry Room
  • The English Grill
  • The Leopard Bar
  • The New York Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1911
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Property Registration Number CMP62944

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1003 reviews
Rating 8 - Good. 175 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was very nice and went above and beyond at every opportunity in order to make our vacation the best it could be.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. Extremely friendly and ready to help with anything. The hotel is very conveniently located and had a wonderful breakfast
Stayed 6 nights in Apr 2025

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing from start to finish. The staff are very tentative and made you feel like you were the only guest in the hotel. Room was absolutely beautiful
Stayed 1 night in Apr 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Comfortable classic hotel,excellent customer service, great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always
Stayed 3 nights in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Amazing location and absolutely the best staff
Stayed 1 night in Apr 2025

10/10 Excellent

R J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Rubens

Great stay as always at Rubens. Staff very nice and lovely room. Only issue ever seems to be around wifi... Breakfast are first class although on the expensive side.
Stayed 4 nights in Mar 2025

8/10 Good

Maxine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Natalya

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel - amazing staff!

Staff are amazing, so friendly and helpful. Hotel is a real deight all round. Bar prices a little excessive....
Stayed 2 nights in Mar 2025

10/10 Excellent

helen

Stayed 1 night in Feb 2025

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great, the staff was amazing. The only concern was the hotel wasn’t full yet we were given a room surrounded by construction. For the first three days the only folks we saw on our floor was the one construction guy (very nice and worked quietly) but we could see every room around us was being refurbished except ours which was likely next. Finally saw others on our floor on our last night so it made us feel a little safer. I can’t say enough about the bellmen. They are fantastic and I would definitely stay again, I just would hope they wouldn’t stock us in the middle of the constrained if they weren’t full. Location was amazing!
Stayed 4 nights in Mar 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Roussi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the people that work there. Extremely friendly, helpful, accommodating. The vicinity to most tourist locations was fabulous.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 1 night in Feb 2025

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful
Stayed 1 night in Feb 2025

10/10 Excellent

Shui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doormen, front desk staff, and room service staff are excellent.
Stayed 5 nights in Feb 2025

10/10 Excellent

Roy

Stayed 1 night in Feb 2025

10/10 Excellent

Mr. Rajiv

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

Excellent stay. Nice food at English grill and curry house. Excellent history knowledge about hotel and surroundings by John.
Stayed 2 nights in Feb 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special Birthday

Excellent up market theatre week for wifes 50th birthday. 4 nights 4 shows in a top class hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric, La Habra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and amazing staff.
Stayed 5 nights in Oct 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely blend of old and new!

A really classic hotel with a lot of history, they do a good job of keeping the deco traditional yet keeping it clean and classy. The staff were all incredibly knowledgeable and friendly, shout out to Raj for a smooth check in and shout out to the New York Bar for great service, very knowledgeable staff, delicious food and pretty unique cocktails! Thanks for starting off a really memorable night for us! The only thing I would mention would be there was a slight bar smell coming from the air conditioning vents in the evening and the plug in the bath would not remain up so would struggle to release the water. A small price to pay for the stay, we would love to visit again! Thank you!
Stayed 1 night in Feb 2025

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice reception and friendly staff, room could have done with an update though
Stayed 1 night in Feb 2025