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The Park Hotel London

3.5 star property

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Photo gallery for The Park Hotel London

Lobby sitting area
Exterior
Lobby
1 bedroom, premium bedding, pillowtop beds, desk
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$142
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
242 Pall Mall Street, London, ON, N6A5P6
  • Place, Victoria Park
    ‪3 min walk‬
  • Place, Centennial Hall
    ‪6 min walk‬
  • Place, Budweiser Gardens
    ‪14 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪23 min drive‬

Room options

View all photos for Lifestyle Suite, 2 Queen Beds with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Lifestyle Suite, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(48 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Lifestyle Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Lifestyle Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(50 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible | 1 bedroom, premium bedding, pillowtop beds, desk

Lifestyle Suite, 1 Queen Bed with Sofa Bed, Accessible

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Preferred Suite, 2 Queen Beds with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Preferred Suite, 2 Queen Beds with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Preferred Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, desk

Preferred Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(20 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

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About this property

The Park Hotel London

3.5-star hotel in Downtown London
A fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free continental breakfast and free wired internet in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Change of bedsheets is available on request.
The Park Hotel London offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wired Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center, 5 meeting rooms, and limo/town car service. A complimentary breakfast is offered each morning. Event facilities measuring 2600 square feet (242 square meters) include conference space. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and a fireplace in the lobby. Parking is available onsite for a surcharge.

The Park Hotel London is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (CAD 32 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,600 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 65 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night
  • Resort fee: CAD 16.94 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Pet fee: CAD 65 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Stationpark All Suite
Stationpark All Suite Hotel
Stationpark All Suite Hotel London
Stationpark All Suite London
Stationpark All Hotel London
StationPark All Suite Hotel London, Ontario
Park Hotel London
Park London
The Park Hotel London Hotel
The Park Hotel London London
The Park Hotel London Hotel London

The Park Hotel London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 879 out of 1394 reviews
Rating 8 - Good. 331 out of 1394 reviews
Rating 6 - Okay. 108 out of 1394 reviews
Rating 4 - Poor. 42 out of 1394 reviews
Rating 2 - Terrible. 34 out of 1394 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice and the staff were too.
Stayed 2 nights in Oct 2025

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service
Excellent
Stayed 1 night in Oct 2025

8/10 Good

Rachael

Stayed 1 night in Oct 2025

8/10 Good

ANNE-MARIE, New York

Stayed 2 nights in Sep 2025

10/10 Excellent

Kristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Close to all amenities. Friendly staff. Safe.
Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Ruoxue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Anna

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Charmaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, a bit of distance from the downtown, which is quite rundown.
Stayed 2 nights in Oct 2025

10/10 Excellent

Allyson

Stayed 1 night in Oct 2025

10/10 Excellent

Husam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception staff
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Stayed 1 night in Sep 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the hospital we needed to visit . The continental breakfast was included and very good. Room need a bit of a reno but the rest of the hotel was very nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for where we were headed early the next morning. Parking was a bit steep eventhough it is underground.
Stayed 1 night in Sep 2025

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Vani

Stayed 3 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Sheldon

Business traveler
Edges of bed protrude causing you to slam your chin into the bed. Too much furniture in the room
Stayed 3 nights in Sep 2025

10/10 Excellent

Ahsan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff Comfortable amenities and that breaking was included.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, amenities
Clean hotel room. Friendly staff. Convenient parking. Delicious breakfast provided. Thank you for a great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Very clean and quiet hotel. Even though they were fully booked for a concert it was so quiet and the elevators were ready to go, no waiting. Underground parking garage connects to the elevators which is awesome when coming and going. Staff is friendly and the hotel is in a perfect location!
Stayed 1 night in Sep 2025

6/10 Okay

Dilesh

Traveled with family
Liked: Cleanliness, property conditions & facilities
The room was nice. I went to the hotel physically to check it out before booking and the lady at the reception said that she would give me free parking. I made the booking through Expedia and confirmed it right in front of her. The next day the manager on duty very curtly said that I had to pay $32 a day for parking. We asked for towels and three times before someone brought them to our room and it took over an hour. Breakfast was below average. Cold boiled eggs and cold deli meat. Dry croissants.
Stayed 2 nights in Sep 2025

8/10 Good

Terri-Leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here! I was able to walk to everything and the staff was friendly! The room was nice and I overall enjoyed the stay!
Stayed 3 nights in Sep 2025