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Get an overview of this hotel
5-star London hotel in London City Centre

Popular property highlights

Free WiFi
Restaurant
Indoor pool
24-hour business center
Laundry facilities

Location

Located in London City Centre, this luxury hotel is steps from Kensington High Street and Kensington Gardens. Kensington Church Street and Kensington Palace are also within 5 minutes. High Street Kensington Station is 6 minutes by foot and Gloucester Road Underground Station is 12 minutes.

Hotel Features

Along with a restaurant, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a 24-hour business center, and valet parking.

Room Amenities

All 62 individually decorated rooms feature free wired Internet and memory foam beds. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, WiFi, and LCD TVs.

Languages Spoken

  • Dutch

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GBP 32 and GBP 32 per person (approximately)
  • Fee for in-room wireless Internet: GBP 0 per stay (rates may vary)
  • Self parking fee: GBP 61 per night
  • Valet parking fee: GBP 61 per night
  • Pet deposit: GBP 500 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Only service animals are allowed

UnionPay

No rollaway/extra beds available

Pets allowed (no fees)

Debit cards

Online Penalty Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets stay free

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel Names

  • Hotel Milestone
  • Milestone Hotel
  • Milestone Hotel London
  • Milestone London
  • The Milestone Hotel London, England
  • The Milestone Hotel Hotel
  • The Milestone Hotel London
  • The Milestone Hotel Hotel London

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The Milestone Hotel is listed in the 2015 Condé Nast Traveler Top 100 List and the 2016 Travel + Leisure 500.
  • The property is a member of the Leading Hotels of the World.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Hotel Amenities

Property Features

The Milestone Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center. This Georgian hotel also offers spa services, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

The Milestone Hotel is a smoke-free property.

  • Couples/private dining
  • Private picnics
  • Elevator
  • Number of bars/lounges - 2
  • Fitness facilities
  • Indoor pool
  • 24-hour front desk
  • Tours/ticket assistance
  • Meeting rooms
  • Restaurant
  • Year Built - 1884
  • Free WiFi
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Luggage storage
  • Breakfast available (surcharge)
  • 24-hour business center
  • Concierge services
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 62
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Wedding services
  • Fireplace in lobby
  • Free newspapers in lobby

Room Amenities

The Milestone Hotel offers 62 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Free newspaper
  • Air conditioning
  • Egyptian-cotton sheets
  • Minibar
  • Connecting/adjoining rooms available
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Iron/ironing board (on request)
  • Individually furnished
  • Phone
  • Turndown service
  • Individually decorated
  • Free bottled water
  • Memory foam mattress
  • Towels provided
  • Linens provided
  • Pillow menu
  • Private bathroom
  • Champagne service
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Digital TV service
  • Room service (24 hours)
  • WiFi (surcharge)
  • Free wired Internet
  • DVD player
  • Designer toiletries
  • Desk
  • Deep soaking bathtub
  • In-room climate control (air conditioning)
  • Premium bedding
  • Slippers
  • In-room climate control (heating)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi

Food & Drink

English breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Chenestons - This fine-dining restaurant serves lunch and dinner.

Stables Bar - Onsite pub.

Late night fare is available from 24-hour room service.

Spa Services

  • Sauna in spa
  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Hotel Reviews

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