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The Londoner

5.0 star property

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Photo gallery for The Londoner

Rooftop terrace
Tower Penthouse Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
View from room
Meeting facility
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
$487
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for King Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Room

9.2 out of 10
Wonderful
(26 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King Room

9.4 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King City View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King City View Room

8.8 out of 10
Excellent
(16 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Corner Suite

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Capital Suite

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

Signature Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Signature Room

  • 1281 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

Tower Penthouse Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Tower Penthouse Suite

  • 2153 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for King Room with Exclusive Access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Room with Exclusive Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Exclusive Access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King Room with Exclusive Access

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room City View with Exclusive Access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe King Room City View with Exclusive Access

  • Sleeps 2
  • 1 King Bed

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About this property

The Londoner

5-star hotel in London City Centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, The Londoner features an indoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 9 meeting rooms. This luxury hotel also offers a fitness center, a sauna, and a rooftop terrace. Parking is available onsite for a surcharge.

The Londoner is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Whitcomb’s - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
8 at The Londoner - This rooftop bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Joshua’s Tavern - This restaurant specializes in British cuisine and serves dinner only. Open select days.
The Stage - This bar specializes in seafood and serves breakfast and light fare. Open daily.
The Residence - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 811 out of 1004 reviews
Rating 8 - Good. 117 out of 1004 reviews
Rating 6 - Okay. 36 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ngai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 4 nights in Aug 2025

10/10 Excellent

Anna

Stayed 1 night in Aug 2025

8/10 Good

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Lovely details and touches and very welcoming attentive staff. One points note is that we had booked a cabana in the spa and someone else was using it. The lady in the spa tried to get us to use the alternative loungers and when I refused adding it was my partners birthday we then had to stand uncomfortably by as she had to try and persuade those using our cabana to move. Otherwise this is a great hotel and will definitely be staying again…
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Stayed 1 night in Aug 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't recommend this hotel enough. I’ve stayed here over 20 times and there’s a reason I keep coming back—the service is consistently exceptional. This time I got surprised with a penthouse upgrade! The suite was insanely beautiful and spacious! Incredible staff, incredible service — I’ll never stop coming back. Thank You
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Stayed 1 night in Aug 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for a special experience

From check-in to dining and swimming this place is amazing with wonderful, service oriented staff. Extremely comfortable and great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

MRS K J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Douglas, Jersey City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was superb. Restaurants were predictably pricey. Room was very quiet and comfortable. Great location; the National Gallery and National Portrait Gallery are adjacent. Chinatown and major shopping is very near. So are theatres. But I come back to compliment the excellent staff and service.
Stayed 9 nights in Jul 2025

10/10 Excellent

Ankur, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place honestly, worth the money, get a massage
Stayed 3 nights in Jul 2025

10/10 Excellent

Costa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

6/10 Okay

Alok

Traveled with partner
Defo wasn’t a 5 star hotel would give this a 4
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They knew people at the airport, helped us get our lost luggage, 11 out of 10, we are going back to London just to get to stay there again, we live in Arkansas, could I say more, loved the staff 👍
Stayed 2 nights in Jul 2025

10/10 Excellent

Hillary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Londoner was one of the nicest hotels I’ve ever been to. Amazing service and staff as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great staff. Excellent gym and spa facilities. Restaurants and guest lounge are on point. Highly recommend.
Stayed 3 nights in Aug 2025

2/10 Terrible

Abdulaziz

Business traveler
Disliked: Staff & service
I will never go back there
Stayed 4 nights in Jul 2025

10/10 Excellent

Shari

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Wonderful staff! Especially Matthew, Irina and Scott! Great location. The only thing to note is that the hotel entrance does not open to a street, so cabs are not "out front".
Stayed 6 nights in Jul 2025

10/10 Excellent

Christian

Stayed 2 nights in Jul 2025

10/10 Excellent

Terri-Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service! Smallish rooms but fine for London, but the stand out service and amazing location makes it a great choice
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Londoner is a great modern hotel in the middle of Leicester Square. Everyone on the staff was amazing and the location is central to anything you want to do in London (Tube access was easy). Despite being a busy area, we never had any issues with noise whatsoever. My only suggestion is to put a brighter light in the bathrooms for shaving and doing make up.
Stayed 8 nights in Jul 2025

8/10 Good

Garry

Stayed 4 nights in Jul 2025

10/10 Excellent

Kambiz

Stayed 4 nights in Jul 2025

10/10 Excellent

Hatem

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely, clean, modern hotel right on Leicester Square. I have stayed here individually (it is a perfect hotel for adults traveling without children), and the location is excellent. Despite being on Leicester Square, I found the rooms very quiet with thick walls and the hotel is one of the most conveniently located for walking to Regent Street, Covent Garden, Soho, Trafalgar Square, Picadilly, etc. One drawback is there is no carpark/entrance for vehicles so you have to be dropped off or picked up on the side street if you travel by car/van. The tube is a block away for getting around London and Ubers/taxis easily find you on the side street. There are countless shops, restaurants, theaters (live and movies) and other London sights within a short walk or minimal transit time. When I stayed with my family, including young children, it was a bit less ideal just because the rooms are small and young families may need more space for kids to spread out, play, give each other space, etc. However, we did see several other families with young kids and the hotel has a pool on the lower floor, which is a nice and unusual amenity for this part of London. Overall I like the hotel a lot and would happily stay there for adult trips anytime.
Stayed 5 nights in Jul 2025