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The Chapter Hotels Camden Town

2.0 star property

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Exterior
Lobby
Triple Room, Ensuite | Blackout drapes, iron/ironing board, free WiFi
Premium Single Room, Ensuite | Blackout drapes, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi
$137
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
201 Camden Rd, London, England, NW1 9AA
  • Place, Emirates Stadium
    ‪5 min drive‬
  • Place, Russell Square
    ‪8 min drive‬
  • Place, The British Museum
    ‪11 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪51 min drive‬

Room options

View all photos for Premium Single Room, Ensuite

Premium Single Room, Ensuite | Blackout drapes, iron/ironing board, free WiFi

Premium Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite | Blackout drapes, iron/ironing board, free WiFi

Premium Double Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Ensuite

Deluxe Double Room, Ensuite | Blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Ensuite

Suite, Ensuite | Blackout drapes, iron/ironing board, free WiFi

Suite, Ensuite

  • 108 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Triple Room, Ensuite

Triple Room, Ensuite | Blackout drapes, iron/ironing board, free WiFi

Triple Room, Ensuite

  • 86 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, Ensuite

Deluxe Twin Room, Ensuite | Blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room, Ensuite

  • 97 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Chapter Hotels Camden Town

Hotel in Camden
This hotel features free WiFi in public areas. Housekeeping is available on request.
The Chapter Hotels Camden Town offers 47 accommodations with hair dryers and blackout drapes/curtains. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include shower/tub combinations. Housekeeping is offered on request and irons/ironing boards can be requested.
Wireless Internet access is complimentary.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Reviews

The Chapter Hotels Camden Town Reviews

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 13 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 8 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes all good. Everything worked ok
Stayed 1 night in Nov 2025

2/10 Terrible

Hugh

Business traveler
Disliked: Staff & service
My stay on 1st October was fine, and I had booked to come back the week after (8th-9th). However, at 18:25 on the day of check in, as I was heading from the office to the hotel, I received a notification that my hotel had been cancelled. When I spoke to the hotel they said they were full and didn’t have my reservation, and when I spoke to Hotels.com they informed me that the hotel had cancelled my reservation on the evening I was supposed to be checking in. Disappointing as I would have happily stayed here again and again, but I can’t risk them cancelling my reservation at short notice so I will be avoiding Chapter Hotel Camden in future.
Stayed 1 night in Oct 2025

6/10 Okay

Shaun

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was extremely hard, initially we could gain access to the property and we were informed by the receptionist that the buzzer on the door doesn’t work as it belonged to the old company. Thankfully a guest left the reception eventually meaning we could gain access. On check in we were given the wrong room and our second room booked under the same lead person caused issues due to it not being linked on the system. The whole check in process was an extremely frustrating process for something that is normally very simple and easy. Bathroom extractor fan was kicking out dust when using due to it not being cleaned.
Stayed 1 night in Oct 2025

10/10 Excellent

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, location and team. Thanks. Will be staying again
Stayed 2 nights in Oct 2025

10/10 Excellent

Austin

Stayed 1 night in Oct 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff, excellent Air conditioning, walkable to Camden town centre
Stayed 1 night in Oct 2025

6/10 Okay

Emma, The Valley

Liked: Cleanliness, staff & service
The room was comfortable - the bed was nice, the room was warm, everything worked. The bathroom was a bit small, but functional. There was nowhere to hang clothes and there was no bedside light or any light other than the single overhead light. There was a lovely large desk in my room, but no chairs so I couldn't sit at the desk (or anywhere else except for on the bed).
Stayed 4 nights in Oct 2025

6/10 Okay

Lillian

Liked: Cleanliness, room comfort
Location is convenient. However, the hotel amenities urgently need to be updated on booking websites. A fridge was not in the room despite being advertised as included (according to desk staff this isn't something that they provide in any of the rooms). Complimentary water only available on first day and not replaced on subsequent days - not helpful when the tap water is "not suitable for drinking". Extractor fan in room was loud.
Stayed 2 nights in Oct 2025

4/10 Poor

Sarah

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great room
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in walking distance of the tube. My only problem was having to enter a 7 digit code, followed by # every time you want to enter the hotel, and your room. It took 4 attempts on every occasion. Tech is supposed to be making things easier, but failing ! Please just issue door passes/cards.
Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the bed comfortable. The bed was up against a wall, so getting in and out was a bit awkward when sharing a bed. The bathroom was pretty tight for space and the toilet could have done with a good deep clean. The main problem was more to do with the noise outside as it felt like we were very close to A&E with sirens going off throughout much of the night, so earplugs are recommended for a good nights sleep.
Stayed 1 night in Oct 2025

4/10 Poor

LEONTIN

Disliked: Staff & service, property conditions & facilities
Appearance good, staff polite at first, once given the room we discovered that: there was no wardrobe, only 3 knobs screwed in the wall directly and 1 wooden hanger ( it looked like decoration, no functionality), later we were given 2 more hangers. NO shelf, ONLY 1 short hook in the bathroom, sticky surfaces, EXTREMELY noisy from all the possible sources (lobby, upper room, inner yard and street). COFFEE was available in the lobby only for 2 days. When the machine ceased functioning, the receptionist rudely told us it was not their responsibility. An electric kettle was in the room, half filled with water from previous guests. Upon arrival, we were advised that the tap water is not drinkable, there were 3 small bottles of water. When consumed we asked for more, but answered it was not their responsibility. There is a safe in the room but no one could open it, to be noted this was one of the reasons we chose the hotel. Not a comfortable stay, not to be recommended to other tourists, we will definitely not return.
Beds for 3 people
3 knobs on the wall as a wardrobe
Bathroom for 3 people
Stayed 4 nights in Oct 2025

6/10 Okay

Sandrine

Stayed 1 night in Sep 2025

2/10 Terrible

Mehjabeen

Traveled with family and small children, Business traveler
Disliked: Amenities, property conditions & facilities
Bathroom so small even a child can’t take a shower properly. Make sure you don’t stay in room 201 because the main door makes so much noise every time someone closes it. It wasn’t good. I’d rather just pay a little more and stay in a better place
Stayed 2 nights in Sep 2025

8/10 Good

Perry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money but bit isolated

Good service and clean accommodation in the annexe. Bit of a pungent smell from the small bathroom but everything worked and shower was hot. 15-20 min walk from nearest tube and just a Tesco express within 5 mins walk if looking for a meal/food.
Stayed 1 night in Sep 2025

8/10 Good

michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a few days whilst attending a gig at Finsbury Park…… it’s a lovely hotel which had just been taken over by new owners…. It was clean, comfy and within walking distance to Camden Town. We also walked back from the gig which took about 40 mins but was doable! Would stay here again!
Stayed 2 nights in Jul 2025

8/10 Good

JOSE, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located area with great access to public transportation and very close to shopping district,parks, zoo and so many other places. I would give it 5 starts if it wasn’t for having to climb multiple sets of stairs to access my room. It would also be great to be able to control the room’s temperature.
Stayed 4 nights in Sep 2025

6/10 Okay

Dionne

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Ashley

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great staff, very friendly upon arrival and helped me swap room. It was late but the room TV was not working and the shower was broken I was too tired so I mentioned it in the morning.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an issue checking in with WIFI being out, but the staff was helpful and figured out ways around getting us a keycard right away and fixed the WIFI quickly. We did have to go to a doctor's appointment very early in the morning and the front desk person was a little insistent we take all our stuff with us in case we didn't get back, but we didn't and we did make it back. Otherwise this worked great for us.
Stayed 1 night in Aug 2025

8/10 Good

Dominic

Stayed 3 nights in Aug 2025

10/10 Excellent

William

Stayed 1 night in Jul 2025

6/10 Okay

Helena

Liked: Staff & service
Disliked: Cleanliness
Für den Preis ok. Personal war sehr nett, das Zimmer war nur etwas schmutzig und auf dem Bettbezug waren mehrere Flecken (Tee?) die leider nicht entfernt wurden.
Stayed 3 nights in Oct 2025