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Staybridge Suites London by IHG

3.0 star property

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Photo gallery for Staybridge Suites London by IHG

Property amenity
Suite, 1 Bedroom, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
$101
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
824 Exeter Road, London, ON, N6E1L5
  • Place, White Oaks Mall
    ‪12 min walk‬
  • Place, Forest City Velodrome
    ‪2 min drive‬
  • Place, Landmark Cinemas 8 London
    ‪5 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Kitchen

8.4 out of 10
Very good
(21 reviews)
  • 700 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen

7.6 out of 10
Good
(5 reviews)
  • 500 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Studio Suite, 1 King Bed with Sofa bed, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.6 out of 10
Excellent
(27 reviews)
  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen) | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

8.0 out of 10
Very good
(3 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(12 reviews)
  • 500 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, Kitchen

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, Kitchen

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

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About this property

Staybridge Suites London by IHG

3-star hotel in Westminster
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Limited housekeeping is available.
Staybridge Suites London by IHG offers 117 accommodations with coffee/tea makers and hair dryers. 55-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2025.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Staybridge Suites London by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 226 square feet (21 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Complimentary self parking is available on site.

Staybridge Suites London by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated guestrooms - January 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A deposit will be applied when reservations are made with a debit card.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.

We should mention

Pool access available from 6:30 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Staybridge Suites London by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 518 out of 1008 reviews
Rating 8 - Good. 257 out of 1008 reviews
Rating 6 - Okay. 116 out of 1008 reviews
Rating 4 - Poor. 62 out of 1008 reviews
Rating 2 - Terrible. 55 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Geena

Stayed 1 night in Aug 2025

10/10 Excellent

GOLAM

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

jake

Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom wasn’t supplied with toilet paper. Kitchen was filthy. Dirty cups, dirty microwave. Floor wasn’t vacuumed. Bedsheets had hard black crumbs. Front desk, house keeping did not answer the phone for 6-7 hours… Disappointed with the entire experience. London baseball tournament over the Labour Day long weekend. Kids running around pulling pranks on the rooms. Knocking and running away. Lack of respect from them and the parents. It’s not a play ground. So apparently I was in the wrong for being disturbed? Don’t go to staybridge, best western is your best bet. Who have security and have reasonable staff and guests.
Stayed 1 night in Aug 2025

6/10 Okay

Debbie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Gayatri

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option for stay
Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely worth the price for the stay!! Very clean and more then i expected in the room!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

David, Wainwright

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very good value. The rooms are terrific and the breakfast was always first rate. The coffee is terrific. Definitely staying there whenever we go to London.
Stayed 7 nights in Aug 2025

2/10 Terrible

mary

Stayed 1 night in Aug 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was amazing!!
Stayed 7 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7nights family visit from Montreal

We've spent an amazing week at this hotel. The staff was caring, kind and efficient. The pool, bbq, patio set and mini putt area were great for our family, especially our small kids. We had everything we needed in our room, from cooking to washing to sleeping. My only cons are: - The lack of variety for breakfast in the hot section (always eggs, potatoes, sausages, beans) even though the eggs/sausages were a bit different from time to time, I think some other items should be added in the rotation (such as pancakes, french toast, etc) - Even though, during the weekdays, housekeeping staff would come and ask us if we needed new towels and our trash cans to be emptied, they never came inside the room while we were there, which was fine, but when we needed the livingroom and kitchen to be broomed and mopped, we asked for it, no one came, so my husband had to run to find a tiny broom from one of the housekeepers and she didn't have a dust collector. She said she'd bring it to us once she'd find it, but never came back, so we had to leave the dust in a corner of the room until we left, 3 days later. We're very happy with everything that was available to us, especially the free laundrymat. When my son made an accident in his bed during our 1st night, they came as quick as possible to change the whole bedding, which was truly appreciated. The cold section of the breakfast was perfect with it's selection of bread, cereals, yogurt, waffles, etc Great location, near many stores.
Inside pool
Tv in one of the 2 bedrooms.
Stayed 7 nights in Aug 2025

8/10 Good

Shari

Stayed 2 nights in May 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Anna

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities
Check in went smoothly. Found a black sock in washroom in the first 5 min of entering the room. Notified front desk. Missing pots/pan, serving bowl, cooking utensils in the room. Second stay at hotel and same issue of no pool towels in the pool area.
Stayed 1 night in Aug 2025

8/10 Good

Lesli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice and quiet. Bed was very comfortable. The breakfast on day of check out did not have many options for the cooked eggs. The hard boiled eggs my husband tried was a bit frozen. Overall we had a good restful stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Nikkie

Disliked: Property conditions & facilities, room comfort

Horrible place to stay.

Mice stay at this hotel is I will never stay here again. The beds are so uncomfortable. The coffee pot and toaster are filthy. Couldn’t even use them or door. Lock wouldn’t even let us in. Had to get them to reprogram the card. Their breakfast was like eating rubber. So final comment is I would not ever stay at this hotel again for the amount of money they charge in the condition of their bed and appliances and water pressure sucks also. All their stains in the couch.
Stayed 2 nights in Aug 2025

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room
Stayed 1 night in Aug 2025

10/10 Excellent

Angie, Toronto

Stayed 1 night in Aug 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Updated room furnishings Free breakfast until 10:30 AM Convenient parking
Stayed 1 night in Aug 2025

8/10 Good

Peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous, with an easy check in process. Would stay again due to layout of our suite, suited our family well.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room had a kitchen and jetted tub. It was really nice and the bed was super comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Alana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the space and ammenities provided in the two bedroom suite. However, the room did not have a pull out sofa bed that was shown in the booking which caused an issue for sleeping arrangements. The staff moved quickly to provide a roll away bed, however it was quite old and provided no support - so the mattress wound up on the floor. The sofa and the lounge chair require a good fabric cleaning. They were less than appealing to sit on. Besides these two hiccups, everything else was fantastic. BBQs were available for cooking dinner, the suite provided a fully functioning kitchen minus oven. The impression of mini golf faded away when we realized there were three pitting holes. Overall we were happy with our stay - the staff and the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Carolann, Kitchener

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really great.
Stayed 1 night in Aug 2025