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Stanley House

1.0 star property

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Photo gallery for Stanley House

Property entrance
Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets
Breakfast area
Staircase
Quadruple Room | Bathroom | Shower, hair dryer, towels

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi
$139
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
19-21 Belgrave Road, London, England, SW1V 1RB
  • Victoria Station Travel Information Centre
    ‪3 min walk‬
  • Buckingham Palace
    ‪14 min walk‬
  • Big Ben
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Single Room

Single Room | Bathroom | Shower, hair dryer, towels

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

  • 110 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 231 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Stanley House

Hotel in London City Centre
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and a front-desk safe. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is not available.
Stanley House offers 40 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access.

Stanley House features a vending machine, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary.

Stanley House is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 10:00 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Stanley House
Stanley House B&B London
Stanley House London
Stanley House London, England
Stanley Hotel London
Stanley House Hotel London
Stanley House Hotel
Stanley House London England
Stanley House Hotel
Stanley House London
Stanley House Hotel London

Stanley House Reviews

Reviews

6.4
Rating 10 - Excellent. 134 out of 1011 reviews
Rating 8 - Good. 332 out of 1011 reviews
Rating 6 - Okay. 256 out of 1011 reviews
Rating 4 - Poor. 161 out of 1011 reviews
Rating 2 - Terrible. 128 out of 1011 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Teresa

Stayed 1 night in Jun 2025

2/10 Terrible

QIULI

No hot water provided you cannot take shower and The bath water overflowed all over the floor when you use it.
Stayed 3 nights in May 2025

2/10 Terrible

Anjan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Feel very dirty everywhere. Washroom is super small not enough room to move around at stand shower. Head hits on the mirror when use sink and toilet flush doesn’t work properly. There is no AC or Air circulation in the room. I didn’t find anything to appreciate. Sorry to share my experience.
Stayed 3 nights in May 2025

10/10 Excellent

Nicolas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient area
Stayed 1 night in May 2025

2/10 Terrible

kenneth

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you need a cheap one night stay near Victoria

Room in basement looking out on street so sirens. Bathroom grand but bed awful. No sheet between bed and duvet. Breakfast ok but cheap cornflakes, sausages bad
Stayed 1 night in May 2025

6/10 Okay

Sergio, Cheltenham

Liked: Staff & service
Ok
Stayed 2 nights in Apr 2025

8/10 Good

Paula

Stayed 3 nights in May 2025

4/10 Poor

Lord David

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not the best

No glass in bathroom on kettle or refreshments tv areal broken no service third floor room no lifts
Tv areal not even connected just bare wires hanging down
Stayed 1 night in May 2025

8/10 Good

Priya

Stayed 1 night in May 2025

6/10 Okay

Tom

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean and recently refurbished, with all new fixtures. The staff was friendly and there was always someone at the desk. The breakfast was a limited menu with table service, which was good. That said, to calibrate expectations, it's an old building and there's no lift. There seemed to be some ongoing renovation, which didn't impact us but it suggest the facilities will continue to improve. The bathroom was clean and new, but there were no shelves and just a tiny sink. There is no air conditioning, but the window could be opened and there was a desk fan in the room. In summary, a good value for the money in London.
Stayed 3 nights in May 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good value for a budget hotel.

This hotel was what we expected (pretty dated) and on arrival found that most of our sockets didn't work. We reported this and was soon sorted out for us whilst we were out, so was no issue. Free breakfast was included. Toast, egg, sausage and beans. Which was easily adequate to start our day! There was some miscommunication on breakfast times. Reception told us 7.30-9.30 but a notice on the wall stated only until 9am. Sadly, a couple of guests were turned away at 9.10am. (Luckily we saw the notice) Overall, definitely a good value, for a budget hotel! Thank you!
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

2/10 Terrible

Ben

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The chap on the front desk was super helpful, but the room and the heating was ridiculous. 20 degrees outside and the radiator that couldn’t be turned down was on full blast. Had to leave the window open and it was very loud outside, so struggled to sleep. For such an affluent area you’d think this place would be in very good condition, but the shower leaked all night and the bathroom door didn’t shut, and you could sit down and shut the door due to the right space. They did let us use the luggage storage while we went out for the day which was very helpful though. Wouldn’t stay again though even at £92 for the night
Stayed 1 night in Apr 2025

6/10 Okay

Wei

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Crystal

Liked: Staff & service

Nice staff , need some updating

This was a nice little hotel my first UK hotel I was able to get a room on the bottom floor with only one set of stairs, which was nice. Hotel is pretty clean, but you can tell that it’s extremely dated their living room. Space with the couches could definitely be cleaned up. Wasn’t quite comfortable leaving my room key with them every time I had to leave. There’s no coffee or tea in the room, but they do have a free machine in the hallway that was only 10% stocked of the options. The area that it’s in is really close to Victoria Station, which was nice and easily walkable to the nearby attractions. The lock on my window for my room didn’t work. I’m being accessible on the bottom floor. I was a little weary. I put my shoes on the windowsill To help close the curtains and alert me if someone opened the window
Stayed 2 nights in Apr 2025

6/10 Okay

Wilberto, ORLANDO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was willing to help with requests but not complete! Toilet seat was loose and we reported it several times! Also-locks in front door and bathroom were loose not secured! Also reported but nothing was done! It looks like there was never a maintenance person available! It’s a shame as it has excellent potential!
Stayed 5 nights in Apr 2025

10/10 Excellent

Felipe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very good stay. We stayed for 5 days and the staff is super friendly! Its a 2 star hotel but its like a house and I enjoyed that. Me experience was a good one. My only thing was the bathroom, the placement of the toilet was very cramped to the wall and was uncomfortable for me being a big man. But over all it is a nice place. The location is excellent like 4 minute walk to Victoria Station and Wicked musical. And a few more minutes the Buckingham Palace. Know it is a 2 star hotel not a resort!
Stayed 5 nights in Mar 2025

2/10 Terrible

Agnes

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor quality place

Terrible place too hot in room- I thought that we boiled there I asked twice to send someone and use tools to turn down heaters - missing regulator knob- , heaters broken, old shower , old beds we have to wait for only cool water even that we had room on the ground floor, when we get it only for short time- not enough for 2 adults and 1 teenager, no mirror in bathroom, shower size- claustrophobic size, blocked sink, poor cleaning, poor breakfast- 1 sausage, beans, toast, butter, jam, cearals coffee, Whoever did housekeeping has broken head board in one bed, for bins plastic bag instead of bin bags Only hairdryer in room which we never use so I am not sure it was working. I don't recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Samir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

ken

Traveled with family
Liked: Cleanliness, staff & service
The initial room we were put in had a really bad sewer smell. The host made it right and gave us another room immediately … excellent service and the new room was great!!!
Stayed 1 night in Dec 2024

6/10 Okay

anthony

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money...
Stayed 1 night in Jan 2025

6/10 Okay

Katayune

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for considering location price. It was a comfy enough bed with a private bathroom in a really convenient location in London. The whole place could do with some tlc and not sure why there is random furniture on the stairs. Required a step up to the bathroom and when sat on the loo straight your knees prevented the door from closing (although it wouldn’t stay closed anyway). There were extra pillows in the random wardrobe with a missing door. Didn’t hear anyone else in other rooms. Breakfast eggs were ok, sausage a little sad and I passed on the beans. There was coffee, water, orange juice, cereal, toast (butter & jams) also available. Staff were friendly and helpful. 24h staff to let you in the building and we left our bags after check out until later in the afternoon when we were leaving the city.
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room was clean and suitable for a 2 star accommodation but having pieces of furniture in hallways I felt was unsafe. The coffee vending machine although free had very little availability. When having breakfast the milk was off and a lot of noise coming from kitchen area which was open to view for the diners.
Stayed 1 night in Nov 2024

4/10 Poor

Emma

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property very out dated. Ripped net curtains. Bathroom not clean. Window didn't close properly. No room amenities such as a kettle etc. Vending in lobby but limited choices. Only tea with sugar. Not great. Served a purpose but that is it
Stayed 1 night in Oct 2024