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St James House Serviced Apartments by Concept Apartmentsv

3.5 star property

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Exterior
Deluxe Studio Apartment | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Premium Deluxe Studio Apartment | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Deluxe Studio Apartment | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Premium Deluxe Studio Apartment | Hypo-allergenic bedding, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

View in a map
173 Holland Park Avenue, London, England, W11 4UR
  • Place, Westfield London Shopping Centre
    ‪6 min walk‬
  • Place, Kensington High Street
    ‪15 min walk‬
  • Place, Hyde Park
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Deluxe Studio Apartment

Deluxe Studio Apartment | Hypo-allergenic bedding, iron/ironing board, free WiFi

Deluxe Studio Apartment

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Apartment

Standard Studio Apartment | Hypo-allergenic bedding, iron/ironing board, free WiFi

Standard Studio Apartment

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Studio Apartment

Small Studio Apartment | Hypo-allergenic bedding, iron/ironing board, free WiFi

Small Studio Apartment

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Lower Ground Floor Deluxe Studio

Lower Ground Floor Deluxe Studio | Hypo-allergenic bedding, iron/ironing board, free WiFi

Lower Ground Floor Deluxe Studio

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Lower Ground Floor Standard Studio

Lower Ground Floor Standard Studio | Living area | 20-inch flat-screen TV with satellite channels, LCD TV, heated floors

Lower Ground Floor Standard Studio

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Deluxe Studio Apartment

Premium Deluxe Studio Apartment | Hypo-allergenic bedding, iron/ironing board, free WiFi

Premium Deluxe Studio Apartment

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior detail
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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

St James House Serviced Apartments by Concept Apartmentsv

3.5-star apartment in Kensington
Along with laundry facilities, this smoke-free apartment building has express check-in and express check-out. WiFi in public areas is free. Each apartment boasts a heated floor and offers free WiFi and a kitchenette. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
St James House Serviced Apartments by Concept Apartmentsv offers 15 accommodations with coffee/tea makers and hair dryers. Accommodations at this 3.5-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This London apartment provides complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels.

St James House Serviced Apartments by Concept Apartmentsv features laundry facilities, express check-in, and express check-out. Public areas are equipped with complimentary wireless Internet access.

St James House Serviced Apartments by Concept Apartmentsv is a smoke-free property.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • 20-inch LCD TV with satellite channels

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board

Location highlights

  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 15 units
  • 5 floors
  • Victorian architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
You will be asked to provide the property with a copy of your passport after booking
Guests are recommended to download the property's DUVE mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Special Requests are subject to availability and additional charges may apply.

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment upon booking.

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

St James House Concept Serviced
St James House Concept Serviced Apartments
St James House Concept Serviced Apartments London
St James House Concept Serviced London
St James Serviced Apartments
St James House Concept Serviced Apartments Apartment London
St James House Concept Serviced Apartments Apartment
St James House Concept Servic
St James House Serviced Apartments
St James House Concept Serviced Apartments
St James House Serviced Apartments by Concept Apartmentsv London

St James House Serviced Apartments by Concept Apartmentsv Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 270 reviews
Rating 8 - Good. 119 out of 270 reviews
Rating 6 - Okay. 44 out of 270 reviews
Rating 4 - Poor. 16 out of 270 reviews
Rating 2 - Terrible. 12 out of 270 reviews

8.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, room comfort

Excellent stay

Such an easy trip and stay. Communication great, access to the apartment was easy. Free overnight parking. Lovely apartment
Stayed 3 nights in Jul 2025

8/10 Good

PHILIP

Liked: Cleanliness

Great Location

Easily accessed from Holland Park Tube Station, arrival was straight forward and as described. The room, unfortunately, was stiflingly hot as the blackout blinds had been left up all day (we were an evening arrival) with full sun shining in all day. However, the room was neat, tidy and clean, with pretty much everything we needed for our stay. Comfortable bed, great pillows, with a good night's sleep only spoilt by the heat and the noise from the occupants of the apartment above. However, that aside would definitely consider staying again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, good sized room, clean and with coffee machine
Stayed 1 night in Jun 2025

10/10 Excellent

OLGA

Liked: Cleanliness, room comfort

Lovely location, clean and spacious apartment.

Very easy directions to access the apartment, location was stunning, clean and spacious room. Had a small problem with the shower drainage which was resolved quickly. Would definitely stay here again. The only thing I missed was a bedside lamp, although it is fitted with spotlights that illuminate both sides of the bed, but they were rather too bright if the partner was trying to sleep.
Stayed 3 nights in Apr 2025

10/10 Excellent

Clemir Amelio

Liked: Cleanliness, room comfort

Great location 😃

I was my second time in the hotel and at same Room, overlooking Holland park avenue, and the small garden opposite. The hotel is located close to the tube station, walking distance to Westfield in Shepherds bush. Would be great if windows were double glazing, however most of London hotels are not. Sure, I would stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

polly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We very much enjoyed staying here. Great location. Would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Colette

Business traveler
Liked: Cleanliness, room comfort

Lovely stay at Holland Park

It was my second stay at St James House in Holland Park. The apartment is clean, comfortable and well supplied, the neighbourhood is lovely with shops and easy access to the bus and Central subway line. Excellent value.
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort

Quick work trip and better than the nearby hotel!

Great location and well-equipped. However, it is a small studio (and the bathroom is tiny!) but for one person or a couple it's fine. The only real drawback is that since it is on the lower ground floor, you can hear the underground, other residents and street noise. Would stay again but prefer an upper unit.
Stayed 2 nights in Jan 2025

8/10 Good

Gui Leng

Liked: Cleanliness, room comfort
Location is the best • bed frame is a little higher than usual to allow under bed storage • mattress is on the hard side
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sian

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 9 nights in Jul 2024

4/10 Poor

Rebecca

Stayed 2 nights in Jul 2024

10/10 Excellent

Agata

Stayed 2 nights in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness

Clean, Convenient and Great Value Apartment

We booked the accommodation for a short stay in London. It was convenient for both tube and buses into the city centre and had a great choice of eateries close by. It was easy to find and easy to access. All the pre-arrival instructions were clear and easy to follow. The room was clean, as was the bathroom and was just what we needed for the stay. We had room 5 (ground floor) and the only negative points were that the bed was a very creaky and there was a lot of traffic noise. We fully appreciate that it’s a busy road in London and our home is in the Highlands of Scotland so everything is relative. In short. Great value for money and was all we needed for our stay
Stayed 2 nights in Jul 2022

8/10 Good

Ed

Liked: Cleanliness
Stayed 3 nights in Jun 2022

2/10 Terrible

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Couldn’t sleep any nights. No sound proofing. Can’t charge people for zero sleep due to noise within building. Anything but a refund is unacceptable.
Stayed 7 nights in Feb 2022

2/10 Terrible

Anthony

Disliked: Amenities
Not paying for room where you can hear person next door snoring through walls. Zero sound barrier.
Stayed 5 nights in Feb 2022

8/10 Good

Jan

Stayed 7 nights in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in Jun 2020

8/10 Good

Veronique

Liked: Staff & service, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Tina

Traveled with family
Liked: Cleanliness
Stayed 6 nights in Dec 2019

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2019

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekday business traveller

Much better than a hotel room - very quiet and easy to relax. The only let down was the old shower head which looked like it needed replacing and it would have been nicer if the TV screen was larger. But a quick walk to the underground and shops were close by. All in all one of the nicer places I have stayed at within this price range and I recommend it.
Stayed 5 nights in Dec 2019

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good balance between convenience, comfort and cost

My first time staying in a serviced apartment, I was pleased
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Nov 2019