Shakespeare Hotel

3.0 star property

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Photo gallery for Shakespeare Hotel

Stately building with a classic facade, adorned with lush greenery and a central entrance.
Enjoy a comfortable stay in this room with a large bed, table, and chairs, plus a view of the outdoors through a large window.
Stroll through a serene garden oasis, surrounded by lush trees and a central fountain.
Relax in style with a grand chandelier, plush sofa, and cozy seating area.
Conference room with a long table and comfortable seating for meetings and presentations.

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
22-28 Norfolk Square, Paddington, London, England, W2 1RS
  • Hyde Park
    ‪6 min walk‬
  • Marble Arch
    ‪12 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room, Shared Bathroom

7.2 out of 10
Good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

Economy Single Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • Sleeps 5
  • 5 Twin Beds OR 3 Twin Beds and 1 Twin Bunk Bed

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Single Room

7.2 out of 10
Good
(30 reviews)
  • Sleeps 1
  • 1 Twin Bed

Quadruple Room

7.4 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed

Triple Room

  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Quadruple Room

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Twin Bunk Bed

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

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About this property

Shakespeare Hotel

3-star hotel in London City Centre
This smoke-free hotel features coffee/tea in a common area, a meeting room, and a 24-hour front desk. WiFi in public areas is free. Other amenities include an arcade/game room, express check-out, and tour/ticket assistance.
Shakespeare Hotel offers 50 accommodations. Flat-screen televisions come with satellite channels. This London hotel provides complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Housekeeping is offered daily and irons/ironing boards can be requested.
Shakespeare Hotel features a vending machine, an arcade/game room, and multilingual staff. Wired and wireless Internet access is complimentary. This Victorian hotel also offers tour/ticket assistance, coffee/tea in a common area, and room service (during limited hours).

Shakespeare Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6.75 for adults and GBP 6.75 for children
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 4 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 5 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 6.75 for adults and GBP 6.75 for children
  • Late check-out fee: GBP 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Shakespeare
Shakespeare Hotel
Shakespeare Hotel London
Shakespeare Hotel London
Hotel Shakespeare Hotel London
London Shakespeare Hotel Hotel
Hotel Shakespeare Hotel
Shakespeare London
Shakespeare
Shakespeare Hotel Hotel
Shakespeare Hotel London
Shakespeare Hotel Hotel London

Shakespeare Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 223 out of 1017 reviews
Rating 8 - Good. 336 out of 1017 reviews
Rating 6 - Okay. 263 out of 1017 reviews
Rating 4 - Poor. 123 out of 1017 reviews
Rating 2 - Terrible. 72 out of 1017 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Nat

Disliked: Cleanliness, amenities, property conditions & facilities
The most aggressively 2 star hotel review. I arrived at around 4pm, and was greeted by someone who clearly didn’t want to be there but fine, no problem, we all hate our jobs. Upon entering the room the first thing that hit you was the smell. Incredibly musty and just a little gross. It was also stiflingly hot so I opened the window, only to realise that the curtains weren’t long enough and left a gap for the outside world to peer in so lacked privacy. I had to make a barricade out of towels to stop light from the street lights right outside and to block the view. The water from the taps was not drinkable, had a “non-potable” sticker next to it, a little insane to not have drinking water in a hotel room in 2025. The bed was pretty comfy, although there was some mysterious pubic-looking hairs on the duvet which was a little disconcerting so I didn’t feel hugely comfortable. The ONLY good thing about this hotel was that it was close to Paddington.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Had a good night’s We don’t understand why the water was not drinkable from the tap so where do get water for drinking and making tea and coffee
Stayed 1 night in Apr 2025

2/10 Terrible

Thomas

Liked: Staff & service
Disliked: Amenities
Room was a shoebox! No Air conditioning, room was so hot all night!!!! Table fan was your air conditioning! Hand held shower in the bathroom! I was in a room on the 2nd or 3rd floor... like floor 2 plus! Had to negotiate luggage through doors and up 3 flights of stairs!!! 6) No lift or elevator! Awful shoebox of a room...never, never ever again! Thank you!
Stayed 1 night in Apr 2025

10/10 Excellent

Clarence

Stayed 11 nights in Apr 2025

6/10 Okay

Philip

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s in a good safe area and the staff was friendly and the hotel felt safe. But the rooms definitely needed an update. They clean the rooms every day, but the corners and walls were all quite dirty from years of overuse. The breakfast was very good. The rooms are crazy small. But I think that’s what you get in London.
Stayed 3 nights in Apr 2025

6/10 Okay

Eva

Liked: Staff & service
Disliked: Property conditions & facilities
Very noisy. Tubes run below building and whole room shook every few minutes. Our room was tiny. Two single beds with barely enough room to stand between them. Suitcases had to go under our beds. Shower room was up a deep step in the corner and rather smelly from drains. Only 1 seat - no room for a second. Whole hotel was very tired. Beds, despite being very narrow were comfortable though. Easy access to Paddington station.
Stayed 1 night in Apr 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely good access to local transportation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Laurel

Stayed 1 night in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location within easy walking distance of Paddington Station (Heatrow Express terminus) was a big sell for me. It's also a nice, virant neighbourhood with a small park across the street. Breakfast buffet included with my room was also good.
Stayed 1 night in Apr 2025

8/10 Good

Holli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable hotel in good location. Clean and well cared for. No elevator, extra small bathroom and tube runs underneath.
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Three stars? I think not.

I’m surprised that the Shakespeare Hotel has a three-star rating. I was on the top (4th) floor. The stairs up from the second floor were dangerous - narrow, steep, shallow, and with lousy handrails on one set and no handrails on the other two. My room was clean but tiny. The bathroom could not have been smaller and, though there was hot water, the water pressure was very low, barely enough to take a shower in the tiny, slippery shower stall. And the faucet water wasn’t potable. Breakfast (in the basement) was inadequate. I tried to get a cup of black coffee from the hot-beverage machine; the closest it could come was a watery cappuccino. The scrambled eggs weren’t quite scrambled and the cereal selection was poor. Except for the man that checked me in, the staff was friendly.
Stayed 4 nights in Apr 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location and basic services. Clean and inexpensive.
Stayed 1 night in Apr 2025

6/10 Okay

Tai Lung Charles

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nil
Stayed 3 nights in Apr 2025

6/10 Okay

Alex

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Don’t recommend having heavy luggage when staying here. There are many narrow staircases that are very difficult to carry heavy luggage up. The shower glass doors leaked water all over the floor so you have to turn the water off intermittently while showering so it doesn’t overflow and get all over the floor.
Stayed 7 nights in Mar 2025

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness

…and the train comes a rumbling through.

Every few mins. a train passes under or near the building and it rumbles like the building is falling apart. And a sign in the room advises you to not drink the water. Never have I booked a room with non-potable water.
Stayed 1 night in Apr 2025

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, staff & service
Staff were extremely friendly. The biggest breakfast was great value and really well stocked even when we arrived towards the end of service. Our only complaint would be the shower which had a broken height adjuster meaning that the rose always sat at the bottom of the slide which was about chest height making a less than easy shower
Stayed 6 nights in Apr 2025

6/10 Okay

Verified traveler

Basic but ok for price

It was ok for the price paid. The room was basic, but was fine for sleeping, as expected with a hotel like this you hear plenty of noise from above and the landings.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Mar 2025

6/10 Okay

Kenneth

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was smelly until we found air purifier and turned it on.
Stayed 2 nights in Apr 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transport & walkable to famous attractions. Room was small, I requested a room on ground level which I was given. Just had to get used to rumbling of trains underground.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

6/10 Okay

Daniela

Liked: Cleanliness, amenities
The stairs were hard to do. Very steep. The small rooms for solo travelers are on the 4th floor. But my bed was very comfortable!
Stayed 2 nights in Apr 2025

8/10 Good

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel was SUPER close to the Underground and Paddington train station. That made getting around London a breeze. Staff let us store our bags for free when we checked out. Check in and out was smooth. Rooms could use a bit of updating, but we had no major complaints.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Naomi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked out great for my friends and I for our first time in London. 3 of us total. Small room and bathroom but it wasn't a problem. You can hear the trains going under the hotel but it's just a low rumble. We slept with a sound machine but I don't think it would have bothered me even if we didn't have one. It was a great stay and super close to Paddington station. I would definitely recommend!
Stayed 4 nights in Apr 2025