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Ruby Lucy Hotel London by IHG

4.0 star property

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Photo gallery for Ruby Lucy Hotel London by IHG

Restaurant
Shower, rainfall showerhead, designer toiletries, hair dryer
Exterior
Room, Balcony (Wow) | Premium bedding, in-room safe, individually decorated
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is $202
includes taxes & fees
Jun 7 - Jun 8

Explore the area

View in a map
100 Lower Marsh, London, England, SE1 7AB
  • Place, London Eye
    ‪10 min walk‬
  • Place, River Thames
    ‪11 min walk‬
  • Place, Big Ben
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪80 min drive‬

Room options

View all photos for Room (Cosy)

Room (Cosy) | Premium bedding, in-room safe, individually decorated

Room (Cosy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Lovely)

Room (Lovely) | Premium bedding, in-room safe, individually decorated

Room (Lovely)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Nest)

Room (Nest) | Premium bedding, in-room safe, individually decorated

Room (Nest)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Rubys Choice)

Room (Rubys Choice) | Premium bedding, in-room safe, individually decorated

Room (Rubys Choice)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Rubys Choice Upgraded)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, Mobility Accessible (Wow)

Room, Mobility Accessible (Wow) | Premium bedding, in-room safe, individually decorated

Room, Mobility Accessible (Wow)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, Balcony (Wow)

Room, Balcony (Wow) | Premium bedding, in-room safe, individually decorated

Room, Balcony (Wow)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Wow)

Room (Wow) | Premium bedding, in-room safe, individually decorated

Room (Wow)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About this property

Ruby Lucy Hotel London by IHG

4-star hotel in London City Centre
This smoke-free hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Ruby Lucy Hotel London by IHG offers 75 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area.

Ruby Lucy Hotel London by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Contactless check-in available

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ruby Lucy

Ruby Lucy Hotel London Hotel

Ruby Lucy Hotel London London

Ruby Lucy Hotel London Hotel London

Ruby Lucy Hotel London by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 742 out of 1003 reviews
Rating 8 - Good. 197 out of 1003 reviews
Rating 6 - Okay. 36 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Danielle

Stayed 2 nights in Nov 2025

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. We took advantage of the free drink from their cocktail menu instead of a room clean for just 2 nights. Great idea. Loved the free tea/coffee area outside the lift area. Great idea. Room was great. Bed was comfy
Stayed 2 nights in Mar 2026

8/10 Good

Robert

Stayed 1 night in Feb 2026

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities
Great hotel within minutes of Waterloo
Stayed 1 night in Feb 2026

10/10 Excellent

Peniel

Stayed 1 night in Feb 2026

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities
What a find. Right next to Waterloo Station. 5 mins walk, easy to find. Staff were lovely helpful, kind and hard working. Our room was really big 115.
Stayed 1 night in Feb 2026

8/10 Good

LYNDA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very eclectic. Staff friendly and helpful.
Our room
In the bar
Our bathroom facilities
View from our room
Stayed 2 nights in Feb 2026

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were all lovely. Breakfast was amazing. Room was lovely and very clean. Really enjoyed our stay, thank you!
Stayed 1 night in Feb 2026

8/10 Good

Pippa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and great staff, great location
Stayed 1 night in Feb 2026

4/10 Poor

Christopher

Disliked: Amenities, property conditions & facilities
Understaffed. Hate using iPad to check yourself in. Put in disabled room with tiny low sink and no bed side table or lamp. No tea making facility in room (who wants to get dressed to make tea in a communal corridor then go back to bed?). Breakfast really poor. No plates, no yoghurt, no waiters, zero service. £25 for bread, jam and pastry? Employ some more people and actually provide a service. Won’t be going here again.
Stayed 1 night in Feb 2026

8/10 Good

Gerald

Stayed 1 night in Feb 2026

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, lovely clean room , great location. Just what was needed for our date night get away
Stayed 1 night in Jan 2026

10/10 Excellent

Declan

Business traveler
Liked: Cleanliness, staff & service, amenities
Welcoming staff, cosy and comfy room
Stayed 1 night in Feb 2026

8/10 Good

Phillippa

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely lovely and helpful upon arrival, the room was spotless and beautifully kept. A very comfortable and cosy stay all-round.
Stayed 1 night in Jan 2026

6/10 Okay

Susan

Traveled with group
Liked: Cleanliness, staff & service
Rooms were lovely…downside was the breakfast and hotel not excepting cash at all.
Stayed 1 night in Dec 2025

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was stunning. Perfect service everything we needed
Stayed 1 night in Oct 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities
Decent room near Waterloo, Good choice of bars and restaurants in the area
Stayed 1 night in Jan 2026

10/10 Excellent

Laith

Liked: Cleanliness, staff & service, amenities
Nice staff, comfy bed, great location on a nice street with lots of great cafes and food options
Stayed 2 nights in Jan 2026

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities
This is a hidden gem on the south bank. Loved the vibe of the hotel and the staff is awesome. The soap and shampoo smell incredible and the bed is large and comfy.
Stayed 6 nights in Jan 2026

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Modern fittings - Hotel is pleasantly quirky - Tea Coffee station with boiling water 24/7 - Lovely healthy breakfast and the staff were amazing
Stayed 1 night in Jan 2026

8/10 Good

Dereck

Business traveler
Liked: Cleanliness, staff & service
Pleasant welcome, however do not identify status, upgrade or gift.
Stayed 1 night in Jan 2026

10/10 Excellent

aidan

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

JIN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was surprised how great this hotel is for an overnight stay. The location unbearable , 5 minutes easy walk to Waterloo station. Many restaurants and grocery stores right on the street. The staff were super polite, professional, friendly and helpful; the room is very clean with comfortable bed and pillows. The shower with good water pressures . The only suggestion is to install smart tv. Will definitely be back.
Stayed 1 night in Jan 2026

8/10 Good

Karen

Liked: Cleanliness, staff & service
Great location, lovely staff. Hotel itself is a bit quirky and won’t to be everyone’s taste, rooms are a bit unconventional bathroom wise, and tea & coffee making facilities are outside in a communal area - but the bed was lovely & comfy. The bar is cosy for drinks, and doubles as the breakfast area - this is only continental, albeit a very nice one. We personally won’t stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Staff was excellent!
Stayed 1 night in Jan 2026