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Residence Inn by Marriott London Ontario

3.0 star property

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Photo gallery for Residence Inn by Marriott London Ontario

View from property
Shower, free toiletries, hair dryer, towels
Free full breakfast
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
383 Colborne St, London, ON, N6B3P5
  • London Convention Center
    ‪5 min walk‬
  • Victoria Park
    ‪8 min walk‬
  • Budweiser Gardens
    ‪15 min walk‬
  • London, ON (YXU-London Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 840 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Fridge, microwave, stovetop, coffee/tea maker

Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 840 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 2 Bedrooms, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 840 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(34 reviews)
  • 575 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 2 Bedrooms, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 840 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

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About this property

Residence Inn by Marriott London Ontario

Hotel in Downtown London
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, free use of bicycles, and dry cleaning. Housekeeping is available on request.
Residence Inn by Marriott London Ontario offers 116 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Tempur-Pedic beds feature down comforters and premium bedding. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn by Marriott London Ontario features a fitness center and complimentary bicycles. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 2 meeting rooms. This eco-certified hotel also offers a terrace, barbecue grills, and a fireplace in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Residence Inn by Marriott London Ontario is a smoke-free property.

Guests are offered a complimentary full breakfast.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 26 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 13 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 85.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 26 per day (in/out privileges)
  • Pet fee: CAD 85.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 163354

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn London Ontario
Residence Inn Marriott Hotel London Ontario
Residence Inn Marriott London Ontario
Residence Inn Marriott London Ontario Hotel
By Marriott London Ontario
Residence Inn by Marriott London Ontario Hotel
Residence Inn by Marriott London Ontario London
Residence Inn by Marriott London Ontario Hotel London

Residence Inn by Marriott London Ontario Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1004 reviews
Rating 8 - Good. 280 out of 1004 reviews
Rating 6 - Okay. 80 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with group
Staff were very kind and helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used this hotel for 7 weeks, staff was excellent, hotel was great. Thanks
Stayed 2 nights in Mar 2025

10/10 Excellent

Bj

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Cara

Traveled with family
Liked: Cleanliness, staff & service
The rooms are tired and need to be remodelled the lighting is poor. Parking is also limited and the access to underground parking is restricted.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa, Kitchener

Liked: Cleanliness, staff & service, property conditions & facilities
Great Continental breakfast spread. Sweet suites.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, check in was easy, rooms are huge! Loved the underground parking.
Stayed 1 night in Mar 2025

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Ekaterina

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Stayed here after a London Knights game so we didnt have to drive home after. We brought our two dogs with us and were pleasantly surprised with goodie bags for them! Staff is very friendly and helpful. Love the underground parking. Room was clean and comfortable. The bathroom vanity appeared to be too large for the bathroom and was awkwardly placed in the corner behind the door. The breakfast was the best we've experienced! Would stay again!
Stayed 2 nights in Feb 2025

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick friendly and easy. Hotel was clean and quiet! Perfect for a night’s stay
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, room comfort

Overall it's good but not without flaws

Overall, it is a nice hotel. It is pretty clean and for the most part the staff is friendly. The breakfast is hardly edible. The workmanship of the building is overall shotty with doors not lining up, crooked outlets, etc. I did go to the front desk and ask for more creamer for my room and the girl was a bit rude, she acted like she didn't want to help me...luckily a manager was there and made the girl go get me some creamer. They charge approx. $20 USD to park in their underground parking structure per day, and there is really nowhere else to park so figure that into your travel expense.
Stayed 2 nights in Jan 2025

8/10 Good

Paula

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent experience. The room was very spacious, more like an apartment than hotel room. It would be excellent for a travelling family who could make good use of a kitchen and spacious living area. Parking underground is great, a little tight, but wonderful to not have vehicles out in the snow and not have to drag luggage through the snow. The only challenge was other patrons smoking cigarettes and other things which did draft into my room. Also a dog barking, however, both challenges cannot be faulted by the hotel. I would definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Mihaela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with wonderful staff! Thank you for your hospitality!
Stayed 1 night in Dec 2024

8/10 Good

Mary

Stayed 1 night in Jan 2025

10/10 Excellent

Rob

Traveled with partner
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Josh

Stayed 1 night in Nov 2024

10/10 Excellent

HyeIn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Joan

Stayed 1 night in Dec 2024

10/10 Excellent

Monty

Stayed 3 nights in Nov 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely suite, spacious, extremely clean, friendly staff, great continental breakfast. Central location. I didn’t know I had to pay for parking and outside the area didn’t seem safe for walking after dark.
Stayed 1 night in Dec 2024