A restaurant, free WiFi in public areas, and multilingual staff assistance are available at this smoke-free hotel.
Putney Hotel, BW Signature Collection offers 35 air-conditioned accommodations with safes and coffee/tea makers. 40-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads.
This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The hotel offers a restaurant. Wireless Internet access is complimentary. This London hotel also offers multilingual staff, room service (during limited hours), and an elevator.
Putney Hotel, BW Signature Collection is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Putney Hotel, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11.95 per person
A restaurant
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
4 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
40-inch smart TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Air conditioning
Desk
Heating
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of GBP 250 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately GBP 11.95 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property is also known as
Putney Hotel BW Signature Collection
Putney BW Signature Collection
Putney BW Signature Collectio
Putney Hotel, BW Signature Collection Hotel
Putney Hotel, BW Signature Collection London
Putney Hotel, BW Signature Collection Hotel London
Putney Hotel, BW Signature Collection Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 32 out of 144 reviews
10 - Excellent
32
Rating 8 - Good. 41 out of 144 reviews
8 - Good
41
Rating 6 - Okay. 44 out of 144 reviews
6 - Okay
44
Rating 4 - Poor. 13 out of 144 reviews
4 - Poor
13
Rating 2 - Terrible. 14 out of 144 reviews
2 - Terrible
14
7.6/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
6.8/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Good
Rebecca
Traveled with family
Apr 16, 2025
Liked: Staff & service, room comfort
Staff really friendly. Cristina
Rebecca
Stayed 1 night in Apr 2025
6/10 Okay
Susan
Traveled with partner
Apr 13, 2025
Liked: Cleanliness, staff & service
Friendly staff, however room was tired, wardrobe falling off, air conditioning and extractor didn’t work. Bed very firm but larger than a double which was a plus. Bathroom fitted out nicely although no glasses for water. Continental breakfast was very basic and not worth the extra we paid.
Susan
Stayed 1 night in Apr 2025
6/10 Okay
Stuart
Business traveler
Apr 11, 2025
Meh
Cheap and cheerful. Breakfast is terrible, aircon wasn’t working. At least price was low!
There was nobody at reception and we had to phone for someone to check in and check out. Anyone could just walk in and wander around the hotel corridors.
The room was large but had an addition single bed (not requested) which made it very difficult to get into the double bed on one side
The room was also cold and although there was a heater it did not work, and the wall thermostat did nothing.
The breakfast was very basic and poor, with dry bread and dry muffins, etc. The juice tasted off.
I was not impressed that we had to pay a £50.00 deposit for damages, which I’ve never had to do before.
Dyfrig
Stayed 1 night in Apr 2025
6/10 Okay
David
Business traveler
Apr 4, 2025
Liked: Room comfort
Disliked: Property conditions & facilities
Disappointing
I don’t often leave reviews but this was not a great stay. Nice that it had a balcony but the door to it was looked and so badly distorted that it didn’t close properly( I could place my fingers in the gap between the door and the top of the frame) and given it overlooks the rail line, didn’t make for a great sleep.
Water all over the bathroom floor so I had to use one of the towels to clear it up. The headboard looked like someone had punched through it and I had probably the saddest breakfast I’ve ever experienced, really not a very good selection and the cheese and ham looked as if it had been left out for several days. After being asked straight after breakfast if I was checking out, no real problem here as I assume the cleaners want to get in and on with their job, but it was only 9am and checkout is 11am - they then called me in my room at 9:40 to ask if I was checking out! Not a completely terrible stay but think I’ll look for somewhere different if I have to stay down that way again.
The room was fine, the bed was very comfortable but the breakfast was very poor.( dried up cheese squares, plastic looking ham, white bread only for toast, a tray of hard boiled eggs) One of the worst we have had at any hotel. The shower head leaked but I receptionist made a note of my complaint.
Pat
Stayed 1 night in Mar 2025
6/10 Okay
Sandra
Traveled with partner
Mar 13, 2025
Liked: Amenities
Sadly, our room was opposite a noisy pub that stayed open into the early morning. The room should have had triple-glazed windows to reduce the noise. Apart from that, the room was decent, and we were allowed to check out half an hour later.
Sandra
Stayed 1 night in Mar 2025
6/10 Okay
Paul
Traveled with group
Feb 23, 2025
Liked: Cleanliness
Disliked: Room comfort
Nice hotel but a bit chilly!!
Nice hotel with friendly staff, a little disappointed that there wasn’t a Duvet for the sofa bed! The staff were helpful but could only find me a mattress topper!!
Paul
Stayed 1 night in Feb 2025
6/10 Okay
Vincent
Feb 23, 2025
Liked: Cleanliness, staff & service
Location is great - next to lots of cafes, shopping and Train Station close.
Downsides - Quite noisy. Breakfast didnt exist but nice cafe 30m away - so used this instead.
Hotel looked dated. Bit dodgy having a picture of the room over looking the Thames, when the hotel is in the centre of Putney & nowhere near the Thames Unhappy at the ‘surprise’ £50 deposit I had to pay upon arrival, even though I had pre paid for the whole trip in the first instance.
Yes, this maybe in the T’s & C’s but come on no one is reading all of that.
It needs mentioning at the point of booking.
Verified traveler
Stayed 4 nights in Feb 2025
4/10 Poor
Christopher
Business traveler
Feb 7, 2025
Disliked: Cleanliness, room comfort
Christopher
Stayed 1 night in Feb 2025
6/10 Okay
Rob
Jan 28, 2025
Rob
Stayed 1 night in Jan 2025
6/10 Okay
Suzan
Traveled with family
Jan 27, 2025
Liked: Staff & service
Disliked: Amenities
Staff were very pleasant and helpful and accommodating when alerted to problems. Rooms vary tremendously. First room I was assigned to was tiny and dark, with only one narrow window in a corner, and a walk-in shower that did not drain properly leaving the entire bathroom floor soaked. Proprietor offered to move me to a new room, which was much bigger and brighter and functioned better. Yay! Sheets and towels were clean and beds and pillows were comfy. But… carpets were stained beyond cleaning and need to be replaced. Bathroom amenities were sparse. No hair dryer — outlets note they are for shavers only. Overall, hotel was serviceable and a decent budget option. But not likely to stay there again.
Suzan
Stayed 4 nights in Jan 2025
8/10 Good
Sharon
Traveled with family
Jan 27, 2025
Liked: Staff & service, room comfort
Nice stay
The hotel was nice and quiet. Convenient to everything we needed shops bars restaurants. The only thing that let the hotel down was stains on the carpets
Sharon
Stayed 1 night in Jan 2025
6/10 Okay
John Stuart
Jan 15, 2025
Not the best
John Stuart
Stayed 1 night in Jan 2025
10/10 Excellent
Richard
Traveled with partner
Jan 5, 2025
Liked: Cleanliness, staff & service
Good use of space to have nice rooms but not the usual hotel experience, more of a serviced room. Comfortable big bed and nice bathroom. Road noise can be a problem