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Park Plaza London Waterloo

4.0 star property

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Photo gallery for Park Plaza London Waterloo

Indoor pool
Exterior
Premium bedding, minibar, in-room safe, desk
Lobby
Suite, 1 King Bed (1 Bedroom) | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Gym
  • Pool
  • Bar
  • Parking available

Explore the area

Map
6 Hercules Road, London, England, SE1 7DP
  • London Eye
    ‪12 min walk‬
  • Big Ben
    ‪12 min walk‬
  • Westminster Abbey
    ‪16 min walk‬
  • London (LCY-London City)
    ‪39 min drive‬

Room options

View all photos for Executive Room, 1 King Bed (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Studio)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Studio, 2 Twin Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds (Studio)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (3998)
The price is $218
per night
$262 total
includes taxes & fees
Apr 2 - Apr 3
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About this property

Park Plaza London Waterloo

4-star hotel in London City Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Park Plaza London Waterloo provides a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Park Plaza London Waterloo is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Park Plaza London Waterloo has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 20 per day)
  • Self parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Park Plaza London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1005 out of 1824 reviews
Rating 8 - Good. 529 out of 1824 reviews
Rating 6 - Okay. 156 out of 1824 reviews
Rating 4 - Poor. 81 out of 1824 reviews
Rating 2 - Terrible. 53 out of 1824 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Ramon

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Lightning is terrible. Side bed is very uncomfortable. Instructions at check in were poor, which impacted our use of the spa and lost some vouchers.
Stayed 3 nights in Dec 2024

8/10 Good

Orit Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff
Lovely hotel, it was our 2nd stay. Pool very cold.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, stayed here for work and leisure. Hotel merged my 2 reservations with minimal fuss, added a free breakfast as well. Staff were incredibly helpful especially Robert on the front desk. Hotel is a few minutes walk from Lambeth and Waterloo to allow you to access many different trains around London. Will definitely stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Deborah

Stayed 2 nights in Nov 2024

4/10 Poor

AmbySheila

Stayed 3 nights in Nov 2024

8/10 Good

Martine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but lacking free from breakfasts
It was a lovely hotel and I had a comfy night sleep. There was no plug sockets where the kettle was located. But I didn’t need a brew so it was ok. The gluten free and dairy free breakfast options was a bit on the poor side… The cake was nice, but I would have liked to have been offered an omelet or gluten-free porridge. I would have loved a yoghurt.
Stayed 1 night in Dec 2024

4/10 Poor

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Feel robbed
Hotel asked if we would prefer a bottle of wine rather than clean the room for 3 days. I agreed but they just didn’t bring it, didn’t clean the room and after just messaged and said they would try to do better next time. Not great
Stayed 3 nights in Nov 2024

4/10 Poor

Ama

Stayed 1 night in Dec 2024

8/10 Good

Kadian

As you enter the hotel it felt welcoming. The room was a little small and I was disappointed no microwave or a little refrigerator.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rod

Stayed 3 nights in Nov 2024

10/10 Excellent

Ashley

Liked: Staff & service, property conditions & facilities
Lovely hotel. Looking forward to returning. Lovely atosphere
Stayed 2 nights in Dec 2024

6/10 Okay

John

Traveled with family
Stayed 1 night in Dec 2024

6/10 Okay

Dawid

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For 4 star hotel in central London it is lacking quality. Breakfast selection is very poor. Room was very clean but furniture needs replacement
Stayed 1 night in Dec 2024

10/10 Excellent

Sandrina

Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel and location
Stayed 2 nights in Nov 2024

8/10 Good

Fidelma

Liked: Cleanliness, staff & service
Room was less than superior and tired in standard but the service was excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

Adam

Stayed 4 nights in Nov 2024

10/10 Excellent

Erika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. We traveled with kids and family. The service was good. One thing to note for families is that the pool is only available with reservation and kids are not allowed before 8am and after 8pm. I get the policy but it limits the possibility of kids getting into the pool. I booked it for this reason and we only got to use it once 😞.

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel great location great staff one of the best London hotels I’ve stayed in 10/10
Stayed 1 night in Nov 2024

6/10 Okay

Robert, Harrison Mills

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is quite modern. On the other hand, they may go a bit too far with the energy efficiency. The hallways are very dimly lit as are the bathrooms in the rooms, with very poor lighting. There is very little privacy as there is no door on the bathroom. Just a sliding glass door on the toilet. The glass door slides across to the shower, so y two people can’t use both at the same time.
Stayed 3 nights in Nov 2024

6/10 Okay

Russell

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Tanya, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed myself, walkable surroundings, looking forward to returning
Stayed 3 nights in Nov 2024