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Park Plaza London Waterloo

4.0 star property

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Photo gallery for Park Plaza London Waterloo

Experience a unique blend of modern style and tech-inspired design in this contemporary room.
Relax in a stylish lounge area with sofas, armchairs, and a round table, featuring a fireplace.
Reception area with a modern design, featuring a dark reception desk and vertical light strips.
Enjoy a drink at the bar, where guests can sit on stools and enjoy a selection of beverages.
Relax in this stylish living space with a balcony offering a clear view of the surrounding area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Bar

Explore the area

Map
6 Hercules Road, London, England, SE1 7DP
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪12 min walk‬
  • Westminster Abbey
    ‪13 min walk‬
  • London (LCY-London City)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 King Bed (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Studio)

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Studio, 2 Twin Beds

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (1 Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

8.8 out of 10
Excellent
(89 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds (Studio)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(54 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(69 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Park Plaza London Waterloo

4-star hotel in London City Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Park Plaza London Waterloo provides a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Park Plaza London Waterloo is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Park Plaza London Waterloo has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 20 per day)
  • Self parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Park Plaza London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1162 out of 2057 reviews
Rating 8 - Good. 600 out of 2057 reviews
Rating 6 - Okay. 157 out of 2057 reviews
Rating 4 - Poor. 78 out of 2057 reviews
Rating 2 - Terrible. 60 out of 2057 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and a nice hotel

Great location and a nice hotel. The room was lovely, the reception staff were lovely. Breakfast was a bit manic. The selection of food was great, but very busy and only one coffee machine working, caused big queues for coffee. Had a nice swim on our own in the morning, but the pool could have been a bit warmer and just look a bit tired.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Clean, modern hotel. We had a lovely stay! Great location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Bhavish

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Staff were magic ! Really lovely hotel with great people !
Stayed 1 night in Apr 2025

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, rooms and location.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Andy

Stayed 1 night in Apr 2025

6/10 Okay

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sound proof rooms, easy to get to, spa if you want to use and Buffett breakfast
Stayed 1 night in Mar 2025

4/10 Poor

iain

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food left outside rooms for days at a time. Housekeeping scam - take the £10, they won’t clean your room then lie about you putting the do not disturb on. A few other reviews reflect similar.
Stayed 3 nights in Apr 2025

4/10 Poor

Larissa

Disliked: Cleanliness, staff & service, amenities
The architecture was cool but the service was very poor. I met other guests and they said the same. I was addressed by some staff with a lot of disrespect and it felt like I was too black to deserve the service I paid for. At some point I went back to my room and cried before realizing I was worth better than that. One of the issues : The key card would randomly stop working (the physical as well as the digital)
Stayed 7 nights in Apr 2025

8/10 Good

Melika

Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was conveniently located, very clean, nice hotel, enjoyed the sauna and steam room. Very modern, would stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Charles

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaning staff where slow to get to our room.
Stayed 8 nights in Mar 2025

10/10 Excellent

Volkan

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Perfect for family stay thank you for everything good workers..
Stayed 4 nights in Apr 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Rooms and views are amazing Was very surprised, very clean the spa and swimming was lovely pool was very cold. Food in the restaurant was very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Hayley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Lovely staff, beautiful hotel, great for exploring London
Stayed 2 nights in Mar 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Was happy with the stay. It’s a little out of the way and the area wasn’t fabulous but it’s across the road from Lambeth North tube (Bakerloo) Good size room. Bathroom was a good size and clean. The beds were very comfortable, nice sauna and steam room. Pool was freezing. Friendly staff. Water available in reception. Restaurant was nice but on the more expensive side for what it was.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dajana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Manikandan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed for 8 days. I was not aware that some of the rooms are located near the train tracks, and we heard train noises during the night, which made it difficult for the kids to sleep. We changed rooms after 3 days, but the new room's AC wasn’t cooling properly, so we had to change rooms again. The experience of speaking with the staff and changing rooms was terrible—there was no courtesy, and they treated us as if we were being unreasonable or noisy. I would never recommend this property to anyone.
Stayed 8 nights in Mar 2025

8/10 Good

Paul, Macclesfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel room in a convenient location, only thing that let it down was a bad lingering smell around the lift area
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good distance to a lot of things.
Stayed 7 nights in Mar 2025

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in Apr 2025

8/10 Good

Ian, Maidstone

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel. Comfy.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose, Pelham

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay very much and the staff was exceptional.
Stayed 3 nights in Mar 2025