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Park Plaza London Riverbank

4.0 star property

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Photo gallery for Park Plaza London Riverbank

Bar (on property)
Executive Room, 1 Double Bed, River View | Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Suite, 1 Bedroom, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk
Suite, 1 Bedroom, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
$172
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
18 Albert Embankment, London, England, SE1 7TJ
  • Place, Thames River
    ‪1 min walk‬
  • Place, Westminster Abbey
    ‪12 min walk‬
  • Place, Big Ben
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2

View all photos for Executive Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double Room

  • Sleeps 2

View all photos for Executive Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Executive Double Room with River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double Room with River View

  • Sleeps 2

View all photos for Studio Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio Room

  • Sleeps 2

View all photos for Family King Studio with Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

Family King Studio with Kitchenette

  • Sleeps 2

View all photos for One Bedroom Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite

  • Sleeps 3

View all photos for One Bedroom Suite River View

Lobby

One Bedroom Suite River View

  • Sleeps 3

View all photos for One Bedroom Suite with River View and Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite with River View and Balcony

  • Sleeps 3

View all photos for One Bedroom Suite with Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite with Kitchenette

  • Sleeps 3

View all photos for One Bedroom Suite River View and Kitchenette

Private kitchen | Coffee/tea maker, electric kettle

One Bedroom Suite River View and Kitchenette

  • Sleeps 3

View all photos for One Bedroom Suite with River View and Balcony and Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

One Bedroom Suite with River View and Balcony and Kitchenette

  • Sleeps 3

View all photos for Superior Room, 1 Double Bed (Double)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Double)

9.0 out of 10
Wonderful
(135 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(65 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Room-Sofa Bed-1 Double

Studio Room-Sofa Bed-1 Double | Hypo-allergenic bedding, minibar, in-room safe, desk

Studio Room-Sofa Bed-1 Double

8.2 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette | Hypo-allergenic bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

8.4 out of 10
Very good
(92 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed, River View

9.0 out of 10
Wonderful
(58 reviews)
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

7.4 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, River View

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Kitchenette, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Kitchenette, River View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Kitchenette

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, River View (Kitchenette)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, River View

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2

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About this property

Park Plaza London Riverbank

4-star hotel in London City Centre
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Park Plaza London Riverbank provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Park Plaza London Riverbank has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Chino Latino - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Chino - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chino
  • Chino Latino

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1810 out of 2954 reviews
Rating 8 - Good. 622 out of 2954 reviews
Rating 6 - Okay. 298 out of 2954 reviews
Rating 4 - Poor. 131 out of 2954 reviews
Rating 2 - Terrible. 93 out of 2954 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Naol

Stayed 5 nights in Jul 2025

8/10 Good

Lionel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in, we noticed that all three soap dispensers (shower, bath, and sink) were empty, which was a little disappointing for a hotel of this level (not something we would expect outside of a budget chain). I contacted reception, and although two staff members came at different times to replace them, this was the main issue we experienced during our stay. The second challenge was the internet connection on Thursday night after we returned from a concert at Wembley, it was extremely slow, to the point where we couldn’t even place a Deliveroo order. I again contacted reception, and while an engineer was sent to assist, the connection resolved itself by the time he arrived. That said, our stay was not without positives. I’m a tea drinker, and when I requested extra tea, it was delivered very quickly. Similarly, after returning from a West End show on Friday, my daughter asked for some biscuits, and the hotel promptly brought up a generous variety of different flavors, which was a lovely touch. Overall, our experience was fine, and the staff were consistently helpful and responsive. The only real disappointment was the empty soap dispensers at check-in, but otherwise, the service made a good impression.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 5 nights in Aug 2025

10/10 Excellent

Peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with lovely friendly and helpful staff would definitely recommend for trips to London.
Stayed 1 night in Sep 2025

10/10 Excellent

Angeles

Liked: Cleanliness
Stayed 6 nights in Aug 2025

10/10 Excellent

Joanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

John Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely, it was just a little too far away for the activities we were doing whilst visiting london
Stayed 2 nights in Sep 2025

2/10 Terrible

Srajat

Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and staff were excellent. I’ll stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Aditya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not worth the price.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lisbeth

Stayed 5 nights in Aug 2025

6/10 Okay

Claire

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with the nicest staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Stayed 3 nights in Aug 2025

10/10 Excellent

Gbolahan Olabode

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Darren Wai Chung

Stayed 7 nights in Aug 2025

4/10 Poor

Satinder

The staff were generally friendly and welcoming especially front of desk which was very much appreciated. The room was generally clean, however, I was absolutely horrified to find what happened the following day in terms of housekeeping. I used a face towel in the evening on the first night and it was clearly dirty as it had residue of makeup on it and I put it on the floor to indicate it needed changing as mentioned in the bathroom on the wall, hoping they would provide a new face towel to replace it. The next day in the evening when I went to wash my face, I picked up the folded face towel and once I opened it I found it was dirty with makeup residue, basically the one I used the night before and it had been picked up, folded and put back as new. I was fuming, that's absolutely disgusting especially for a hotel that is meant to be in high regards. The second thing was at breakfast, I mentioned I was coeliac and the waiter only repeated items that had gluten in it, which I was already aware of, however, they mentioned I can request for food to order such as poached eggs and that was it. There was no mention of what other items could be ordered or no menu with this information which again I was startled with as the next morning, I saw that pancakes could be ordered but I had already plated my son a cooked breakfast and he was unhappy. Not great service at all, very very disappointed. Lastly, room service was not great, food was cold and not cooked properly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good conditions

My stay was lovely and I liked this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kim Anh

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very convenient location right by there Thames River. The breakfast Restaurant has an it Amazing View over it. The rooms were modern and timeless. It was quite it’ was a little confusing to use the electric board for lights, curtains etc..otherwise super recommendable
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third stay there. Kind staff- clean place. Rooms are well equipped and it has a nice vibe to it
Stayed 2 nights in Aug 2025

6/10 Okay

Daniel

Liked: Staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Annabelle D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions.
Stayed 3 nights in Aug 2025

10/10 Excellent

Vandana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and amazing customer service. Would highly recommend.
Stayed 6 nights in Aug 2025