Park Grand Heathrow

4.0 star property

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Photo gallery for Park Grand Heathrow

Lobby
Reception
Front of property
In-room safe, desk, laptop workspace, soundproofing
Daily buffet breakfast (GBP 12.50 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Parking available

Explore the area

Map
449 Great West Road, Hounslow, England, TW5 0BU
  • Syon Park
    ‪5 min drive‬
  • Twickenham Stadium
    ‪7 min drive‬
  • Royal Botanic Gardens, Kew
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪9 min drive‬

Room options

Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

Club Double Room

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room

8.4 out of 10
Very good
(55 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Single Room

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 1
  • 1 Twin Bed

Deluxe Twin Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 3
  • 2 Twin Beds

Triple Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 3
  • 3 Twin Beds

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About this property

Park Grand Heathrow

4-star hotel in Heston
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Park Grand Heathrow offers 124 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 42-inch plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Hounslow hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Park Grand Heathrow is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10 AM on weekdays.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Hindi, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 per person
  • Self parking fee: GBP 12 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Park Grand London Heathrow Hotel Hounslow
Park Grand London Heathrow Hotel
Park Grand London Heathrow Hounslow
Best Western Plus Park Grand London Heathrow
Park London Heathrow Hotel

Park Grand Heathrow Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 499 out of 1123 reviews
Rating 8 - Good. 318 out of 1123 reviews
Rating 6 - Okay. 139 out of 1123 reviews
Rating 4 - Poor. 65 out of 1123 reviews
Rating 2 - Terrible. 102 out of 1123 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Levert

Stayed 1 night in Mar 2025

10/10 Excellent

Stoyanka

Liked: Cleanliness, staff & service, property conditions & facilities
The reception checked in earlier and was very professional
Stayed 1 night in Mar 2025

6/10 Okay

Dotlin

Traveled with partner
Disliked: Amenities
The bed was horrible
Stayed 2 nights in Mar 2025

10/10 Excellent

Alberto, Fulkbourn

Stayed 1 night in Mar 2025

6/10 Okay

Michiela

Traveled with family
Liked: Cleanliness, staff & service
The hotel was fine to stay for one night . Staff were friendly and the room was good for one night . Parking was not great car park very small and busy . The dining room for dinner felt like a school canteen. Menu was limited and food served was poor . The bar had no atmosphere some soft music would have helped and it was a small area . I have stayed In a few of the hotels along the bathe road area and have to say this has been my least favourite
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Jonathon

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Anthony

Stayed 3 nights in Mar 2025

6/10 Okay

Anthony

Business traveler
Liked: Amenities
Facilities are moderately good but old. Some level of unfriendliness amongst their staff. But the lady that checked me in on my first day of arrival was very good.
Stayed 3 nights in Mar 2025

6/10 Okay

Regina

Traveled with family and small children
I was ver disappointed to know the pillows stained.
Stayed 3 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Patience

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Arkadiusz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goooood

Hotel worth recommending. Rooms cleaned daily, wifi fast, parking, restaurant, service at a high level. At the reception, the service was very helpful. Felanie was very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel with very professional and helpful staff.
Stayed 1 night in Mar 2025

8/10 Good

Levert

Stayed 1 night in Mar 2025

8/10 Good

Beverley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

hardeep

Stayed 1 night in Mar 2025

6/10 Okay

Lee

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Arkadiusz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ma. Lourdes Zarina

Liked: Cleanliness, staff & service, property conditions & facilities
It serves its purpose.
Stayed 2 nights in Feb 2025

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful…avoid at all costs

I suffered from food poisoning and was Ill all night and morning. I explained the situation and the hotel were more concerned about getting the room cleaned and empty rather than the welfare of the guest. All they said was do you want an ambulance. Obviously this was not necessary so they said get out. When I was able to get out of the room I spoke with the concierge who didn’t care less and said check out was at 11.00 and then completely ignored me. He was rude and insulting. In addition the room I booked was allegedly a “Deluxe” it was anything but. The towels were thread bare, shower didn’t work properly, temperature control had a mind of its own, tv was prehistoric and was so dark that you couldn’t see the picture….and it was impossible to change it with the remote control. The mattress was like a trampoline and was not comfortable. Basically everything has been done on the cheap and it shows.
Stayed 1 night in Feb 2025