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Novotel London Tower Bridge

4.0 star property

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Photo gallery for Novotel London Tower Bridge

Breakfast, lunch, dinner served; international cuisine
Suite, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing
Exterior
Exterior
Sauna

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Gym
  • Pet friendly
$195
includes taxes & fees
Dec 14 - Dec 15

Explore the area

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10 Pepys Street, London, England, EC3N 2NU
  • Place, Financial District
    ‪1 min walk‬
  • Place, Tower of London
    ‪2 min walk‬
  • Place, Tower Bridge
    ‪8 min walk‬
  • Airport, London (LCY-London City)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(63 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Bathroom shower

Superior Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(12 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Premium bedding, in-room safe, desk, soundproofing

Executive Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel London Tower Bridge

4-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service, and a business center. Housekeeping is available on request.
Novotel London Tower Bridge offers 203 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Novotel London Tower Bridge features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 7 meeting rooms. Event facilities measuring 484 square feet (45 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and dry cleaning/laundry services.

Novotel London Tower Bridge is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Keepers Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Keepers Bar Lounge - This bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Keepers Bar Lounge
  • Keepers Restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator (31 inch wide door)
  • Handrails in stairways (39 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 21 per person
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Tower Bridge Novotel
Novotel Hotel London Tower Bridge
Novotel London Tower Bridge
London Novotel
Novotel London Hotel Bridge
Novotel London Tower Bridge England
Novotel London Tower Bridge Hotel London
Novotel Tower Bridge
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge London
Novotel London Tower Bridge Hotel London

Reviews

Novotel London Tower Bridge Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 609 out of 1005 reviews
Rating 8 - Good. 311 out of 1005 reviews
Rating 6 - Okay. 55 out of 1005 reviews
Rating 4 - Poor. 16 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

Reviews

8/10 Good

Jimmy

Liked: Staff & service, property conditions & facilities

Near iconic Tower Bridge

The hotel was okay, but not much facilities in the area. Swarms of tourists at the Tower Bridge Subway Station. But very quiet at night. Decent hotels in the area.
Stayed 1 night in May 2025

10/10 Excellent

Linda, Schenectady

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent seven night stay at this hotel. The front desk staff were personable and extremely helpful particularly Zainob and Ola. The breakfast in the attached restaurant Keepers was excellent with many options. The greeters and waitstaff provided friendly and competent service. The rooms were clean and well appointed. Location was a five minute walk to the underground tube system. Would highly recommend this hotel.
Stayed 7 nights in Aug 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Place, Very Convenient for transportation,Walkable
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Positive experience
Stayed 4 nights in Aug 2025

10/10 Excellent

Nagaraju

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Novotel London Tower Bridge was truly exceptional, and we wholeheartedly recommend it! Its prime location, just a stone’s throw from Tower Hill tube station and a short stroll to landmarks like the Tower of London and Tower Bridge, couldn’t be more convenient. The hotel’s contemporary and inviting ambiance instantly made us feel at home. The staff were outstanding—warm and welcoming at check-in, with the breakfast team being particularly attentive. A special shout-out to Bocar at checkout, whose friendliness and helpfulness left a lasting impression. Our room was generously sized, impeccably clean, and well-equipped with a comfy bed, complimentary Wi-Fi, a mini-fridge, and a smart TV with Chromecast for streaming. The modern bathroom, featuring a fantastic rainfall shower and quality toiletries, added a touch of luxury. The breakfast buffet was a standout, with an impressive selection of fresh, high-quality dishes, from classic English breakfast options to pastries and fresh fruit, ensuring something for everyone. The hotel’s dedication to hygiene, backed by the ALLSAFE label, provided added reassurance. With its unbeatable location, top-notch service, and modern comforts, the Novotel London Tower Bridge is an excellent choice for any London visitor. We can’t wait to return!
Stayed 2 nights in Aug 2025

10/10 Excellent

Haider

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Timothy

Stayed 5 nights in Jul 2025

4/10 Poor

Wing

Traveled with family
Disliked: Amenities
The bathroom’s drainage was out of order. Water overflow to outside carpet. I stayed 5 nights. There were smell inside the room. I requested to have room change but in vain.
Stayed 5 nights in Aug 2025

10/10 Excellent

Azat, Glendale

Stayed 4 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The last leg of our holiday saw us spend two nights at this lovely Hotel. Staff were very friendly, room was clean and spacious, breakfast was delicious, as was the dinner we had on our final night. No hesitation in staying here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Adnan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Great location, excellent hotel. Loved it.
Stayed 4 nights in Jul 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

RISHI

Stayed 2 nights in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, comfortable and well equipped room. Convenient for the Tube. Perfect for a short stay. I would revisit.
Stayed 2 nights in Jun 2025

8/10 Good

Karen

Stayed 2 nights in Jun 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
What I don’t understand about the hotel is that they are totally trying to minimize costs thereby minimizing service which is the very essence of why one would choose a hotel in the first place! It is impossible to find service because they don’t have any phones to call the front desk! Let’s hide and not provide service!?!? Oh and the internet being a public system is useless to any business person. Why don’t they provide a decent internet where you can log in privately. I had forgotten why I don’t normally stay there on frequent visits to London. Now I remember!!!!!
Stayed 2 nights in Jul 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Well located in an interesting area
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 4 nights in Jun 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. First time in London. This place is close to a tube (subway). A few pubs and restaurants nearby. Tower of London is a 3 minute walk. Restaurant /pub inside the hotel is very good.
Stayed 3 nights in Jun 2025

6/10 Okay

Edward

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
It was good
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Stayed 1 night in Jun 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great but breakfast area was stressful.
Stayed 1 night in Jun 2025

10/10 Excellent

Onda

Traveled with group
Liked: Cleanliness, property conditions & facilities
The location is super convenient, just a few blocks from a tube station on lines that hit all the major tourist destinations. Our room was comfortable, quite roomy (for London), bathroom, linens, towels, etc all good quality. Front desk staff helpful and friendly, and the restaurant was good for drinks or a quick meal.
Stayed 6 nights in May 2025

4/10 Poor

Matthew, Williamstown

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Didn’t like having to load and access an App to ask for anything. No phone in room and had to use App to talk to reception. Had to order toilet paper on App!! Sheets never changed in 5 day stay. Had to pay forty pounds to check into room early and another 10 pounds for a later checkout (only 2 hours extra). Unannounced fire alarm drill had us walk down 6 floors to be told it was an unannounced staff exercise!!! No comms over public address system. No lotion, toothbrushes or shaving equipment in room and had to refer on App if wanted. Response to any App requests could be several hours later. Room was noisy when posted as sound proofed and Black out curtains did not fit properly so didn’t work. Breakfast was very expensive. Arrangements made in person at reception were not passed on to next shift. Won’t be staying here again.
Stayed 5 nights in May 2025