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Novotel London Greenwich

4.0 star property

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Photo gallery for Novotel London Greenwich

Restaurant
Exterior
Exterior
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
$138
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
173-185 Greenwich High Road, London, England, SE10 8JA
  • Place, Greenwich Park
    ‪6 min walk‬
  • Place, Cutty Sark
    ‪9 min walk‬
  • Place, Thames River
    ‪10 min walk‬
  • Airport, London (LCY-London City)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Accessible

7.4 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 Double Bed with Sofa bed

Executive Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 Double Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(65 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(10 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel London Greenwich

4-star hotel in Greenwich
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Novotel London Greenwich offers 151 accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1184 square feet (110 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Novotel London Greenwich is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Novotel London Greenwich has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.00 per person
  • Self parking fee: GBP 25 per day (in/out privileges)
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Greenwich London Novotel
Greenwich Novotel
London Novotel Greenwich
Novotel Greenwich
Novotel Greenwich Hotel
Novotel Greenwich Hotel London
Novotel Greenwich London
Novotel London Greenwich
Accor London Greenwich
Novotel London Greenwich England
Novotel London Greenwich Hotel London
Novotel London Greenwich Hotel
London Novotel
Novotel Greenwich
Accor London Greenwich
Novotel London Greenwich Hotel
Novotel London Greenwich London
Novotel London Greenwich England
Novotel London Greenwich Hotel London

Novotel London Greenwich Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 426 out of 1013 reviews
Rating 8 - Good. 343 out of 1013 reviews
Rating 6 - Okay. 136 out of 1013 reviews
Rating 4 - Poor. 68 out of 1013 reviews
Rating 2 - Terrible. 40 out of 1013 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Russel helped us move from the elderly/disabled room to a regular room. We requested for a room close to the elevator but gave us a room for wheelchair assisted people. The lady that checked us in saw that we are both able people but she gave us a room for the disabled. Need to train that lady that checked us in.
Stayed 4 nights in Aug 2025

10/10 Excellent

Amber, Imperial Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used this property because it was the pick up spot for our Expat Explore tour. Food a little expensive but happy there is a pub right across the lot as well as a couple others within walking distance as well as a couple grocery stores I. Less than a 10 minute walk from the hotel. The train station is right next door. So convenient for getting to London proper.
Stayed 2 nights in Aug 2025

8/10 Good

Esthermae Cassandra

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Didn't like the area
Stayed 1 night in Aug 2025

10/10 Excellent

Lynne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area
Stayed 1 night in Jul 2025

10/10 Excellent

Rezinka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that most of the landmarks are easy distance from the property. There are a lot of restaurants around, as well as, other places one may need.
Stayed 2 nights in Jul 2025

6/10 Okay

Desiree, Windsor

Disliked: Amenities
Bed was comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and next to the train station
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Traveled with group
Liked: Staff & service, property conditions & facilities
Lobby was gorgeous, as well as the esthetic of the restaurant. Room was quite worn and in need of an update but good enough for a few nights stay especially since the location is so good. Bathroom wasn't cleaned very well and had to give sink area a good wipe down after check in to clean up some soap scum and hairs leftover from previous stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Katarzyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Dirty hotel room

Checked into hotel. Staff pleasant on reception. Got to hotel room and all looked okay apart from the crumbs on the floor and a foil wrapper left at the side of the bin. Next morning I wanted to bath my daughter and noticed lots of hair in the bathtub. I phoned reception to be told that they would send housekeeping. When the housekeepers arrived the youngest of the two swept her hand across the bath & said ‘no hair’ to which I replied ‘yes there is’, she then asked ‘Where?’ So I pointed out that it was in several different areas of the bathtub. She sighed loudly so I then said if it’s a problem I was quite happy to clean it myself if she got me a cloth & spray. She then proceeded to get the cleaning equipment and do it herself. I don’t appreciate being made to feel like I had inconvenienced her just by asking for a clean bathtub which should have been done before we checked in & I certainly didn’t like being made out to be a liar when I say there’s hair in the bath. As an individual that has a holiday let cleaning business myself that hotel room was not up to a standard that would be acceptable to me. I would not stay here again and for the price of the room the hotel needs to ensure better cleanliness.
Stayed 2 nights in Aug 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is noce and conveniently situated next to the train station
Stayed 1 night in Jul 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness is outstanding, the bed exceptionally comfortable and the meals I had were delicious!
Stayed 2 nights in Aug 2025

8/10 Good

karen

Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 4 nights in Jul 2025

10/10 Excellent

Arlene

Traveled with family
Liked: Amenities
More USB spots …one of the electric plugs wasn’t working..547
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2025

10/10 Excellent

AMANDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed all of the meals we ate here which included breakfast daily, one dinner, and afternoon tea. Bed was comfortable. Beds were remade several times but sheets were not changed on the days we asked for rooms to be serviced.
Stayed 7 nights in Jul 2025

6/10 Okay

Melissa

Traveled with family
Staff was extremely rude when we checked in. Rooms are ok. Beds are not comfortable at all! Breakfast was really good.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible, avoid

it was terrible, the pillows were stained and the floor had significant staining and the toilet was small, we could not fit into the toilet, the paint job was terrible, the television kept turning off and on randomly, no telephone for room service and other services they offer, really disappointed, really loud noises all day and all night, lots banging at night ,could not sleep or relax . we went down to see someone and there was no one there so had no sleep & horrible night it was a 2 star hotel at best. staff were liars. small room, strange layout, door in room which led to another room ,dirty room.
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JENANTH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Bathrooms need a coat of paint otherwise a good mid range hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Oliver

Stayed 4 nights in Jul 2025