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New Linden

4.0 star property

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Photo gallery for New Linden

Front of property
Executive Double Room | Egyptian cotton sheets, premium bedding, in-room safe
Lobby lounge
Breakfast area
Luxury Suite | Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
  • Business services

Explore the area

View in a map
Leinster Square, 59, London, ENG, W2 4PS
  • Place, Portobello Road Market
    ‪4 min walk‬
  • Place, Queensway
    ‪4 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪35 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room

  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Egyptian cotton sheets, premium bedding, in-room safe

Executive Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Egyptian cotton sheets, premium bedding, in-room safe

Standard Quadruple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, in-room safe

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Egyptian cotton sheets, premium bedding, in-room safe

Standard Twin Room

7.0 out of 10
Good
(4 reviews)
  • 129 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Egyptian cotton sheets, premium bedding, in-room safe

Standard Single Room, 1 Twin Bed

  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Luxury Suite

Luxury Suite | Egyptian cotton sheets, premium bedding, in-room safe

Luxury Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

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Front of property
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About this property

New Linden

4-star hotel in London City Centre
A business center, a meeting room, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
New Linden offers 50 accommodations with safes and complimentary newspapers. Rooms open to balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. LED televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and a meeting room. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

New Linden is a smoke-free property.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 5 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from September 24 2024 to September 4 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: GBP 55.00 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

New Linden
New Linden Hotel
New Linden Hotel London
New Linden London
New Linden House London
New Linden House
Hotel New Linden
New Linden Hotel London, England
New Linden Guesthouse London
New Linden Guesthouse
New Linden Hotel
New Linden London
New Linden Hotel London

Reviews

New Linden Reviews

7.2

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 197 out of 1000 reviews
Rating 8 - Good. 403 out of 1000 reviews
Rating 6 - Okay. 226 out of 1000 reviews
Rating 4 - Poor. 108 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

Reviews

10/10 Excellent

wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Jose Emmanuel

Traveled with family and small children, Traveled with family
Disliked: Staff & service
Quite warm. Maybe it’s good for the winter but definitely not a good idea to stay here in the summer. Staff had a difficult time explaining things when I asked about the aircon that clearly wasnt working. He ended up telling me that there is no aircon in the whole hotel facility. It’s pretty obvious there’s aircon in the lobby though because it was cold. I just wish they invested in keeping the guests comfortable too. I guess it’s safe to say I won’t be staying here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Haleigh

Stayed 1 night in Jul 2024

4/10 Poor

Gloria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing Stay with Minimal Comforts

The room was clean but very basic. The furniture was old and grotty. The television did not work, and they did not even try to help with that. The room was very hot as there was no air conditioning. Breakfast was very basic. I would not stay here again.
Stayed 1 night in Jun 2024

8/10 Good

Cheryl, Taunton

Liked: Staff & service
Cheep, cheerful, but maybe a little tired, good location!
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Liked: Room comfort
Disliked: Cleanliness, staff & service
The bathroom was dirty. Had to clean the toilet. The shower had hairs in it but they did not show up well on pics. The floor was dusty around the edges. There was no tea or coffee and the drawer they were supposed to be in and it was not very clean. Given tea and coffee by the receptionist but no milk. Eventually went out and bought tea and milk from local Sainsbury. The tap was absolutely disgusting, as was the rest of the sink. Toothpaste had been spit out and covered the tap. It was dried solid and plenty of it. How it had been missed only god knows. I assume the sink was not cleaned at all because if it were it would be noticed. On a different note, one of the electrical sockets was loose and when i pulled out the plug it sparked. Not very good if young children are around. Trying to upload pics but the app is not allowing.
Stayed 1 night in Jun 2024

2/10 Terrible

c

Stayed 3 nights in Jun 2024

10/10 Excellent

louise

Stayed 1 night in Jun 2024

4/10 Poor

Patricia, CONVERE

Stayed 2 nights in Jun 2024

10/10 Excellent

Dillon, Swindon

Traveled with partner
Liked: Cleanliness, staff & service
Great location good staff
Stayed 2 nights in Jun 2024

6/10 Okay

Karen

Traveled with family
A bit rundown and not super clean. Leaky shower and leaky taps, but a lovely location and great room for families.
Stayed 4 nights in Jun 2024

10/10 Excellent

Howell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean reasonably sized room -easy check in/out. Good location in a quiet area.
Stayed 1 night in Jun 2024

8/10 Good

Sally

Liked: Staff & service, property conditions & facilities
Lovely hotel, very handy. Lovely staff & very welcoming. Would definitely stay here again
Stayed 1 night in Jun 2024

2/10 Terrible

Floor

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Stayed 2 nights in May 2024

10/10 Excellent

louise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Citlalli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice, clean for the most part (our bed cushions smelled a bit musty, though) and staff was really nice. Room was small, but it was enough for a 2 night stay. It gets really warm when it's sunny out as sun hits it directly. Not a complaint, just something to know. Cannot leave luggage, as we were told the hotel is not responsible for it, and that we could leave it just beside the reception desk, which we chose not to do. Other than that, good place to stay.
Stayed 2 nights in May 2024

8/10 Good

Laurie

Stayed 1 night in May 2024

2/10 Terrible

Tatiana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Cobwebs above bed, hair in shower plug hole, usb ports didn’t work, cracked tile on bathroom floor, sticky dirty floor. Apart from that it was great!! 😕😕
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Bad vibes

We didnt end up staying here. my friend arrived the day before me, and refused to stay by herself. We were given a basement room which felt uncomfortable. The staff seemed a bit confused at why she was checking in. The window didnt latch properly. She stayed with a friend that night, with DND sign over the door. The next day i arrived at the hotel with her and got the same off-vibe. We were told to go back upstairs when we tried to get into the basement. Despite the DND being on, someone had clearly been in the room and left trash in the bin and moved some things around. We checked out early. The staff response to us checking out also seemed a bit confusing. It felt a bit like they didnt expect guests in the hotel at all.
Stayed 2 nights in Apr 2024

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the New Linden. Location is pretty great 8min walk to Bayswater or Notting Hill on the circle line and about 30 min to most attractions. I was disappointed to find the shower was not draining and the light over it was out but they fixed both within 2 days. Daily maid service. Odd and quaint that you leave your key in a basket when you leave. Once they let me take the wrong key before I realized the mistake - use your hotel safe! Bag storage means leaving your bag in the lobby for anyone to grab but thankfully no issues. I'd bring a locking cable if I stayed again. Overall the hotel is in good shape and the only other concern would be lack of AC in the summer. We stayed in a family suite with 3 beds and worked out well but the steps to the main bedroom can be dangerous at night. The neighborhood was amazingly quiet and safe. Pubs within 8 minutes in either direction and a Sainsbury small grocery 3 min away. Hotel breakfast of hard boiled eggs, cereals, 2 kinds of yogurt, croissant, tea/coffee was underwhelming - Sainsbury has better food (salmon lox, fresh fruit, hot pain au chocolate, hot cocoa) for a lower price and open 30 min earlier.
Stayed 5 nights in Apr 2024

4/10 Poor

Pippa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but this isn’t a 4 star hotel- more like a 2 or 3 star at best. Good value
Stayed 3 nights in Apr 2024

6/10 Okay

Craig

Liked: Cleanliness
//
Stayed 1 night in Apr 2024

4/10 Poor

Kylie

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2024