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Mason & Fifth - Westbourne Park

4.0 star property

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Photo gallery for Mason & Fifth - Westbourne Park

Fitness studio
Gym
Exterior
Best In House | Living area | 40-inch flat-screen TV with digital channels
Accessible Plus | Premium bedding, pillowtop beds, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Room service
  • Bar
$346
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
11a Woodfield Road, London, England, W9 3RE
  • Place, Hyde Park
    ‪5 min drive‬
  • Place, Kensington High Street
    ‪5 min drive‬
  • Place, Oxford Street
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Classic Studio

Classic Studio | Premium bedding, pillowtop beds, iron/ironing board, free WiFi

Classic Studio

9.4 out of 10
Exceptional
(16 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Best In House

Best In House | Premium bedding, pillowtop beds, iron/ironing board, free WiFi

Best In House

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Out & About

Out & About | Premium bedding, pillowtop beds, iron/ironing board, free WiFi

Out & About

8.8 out of 10
Excellent
(19 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Biggie

Classic Biggie | Premium bedding, pillowtop beds, iron/ironing board, free WiFi

Classic Biggie

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Plus

Accessible Plus | Premium bedding, pillowtop beds, iron/ironing board, free WiFi

Accessible Plus

10.0 out of 10
Exceptional
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Mason & Fifth - Westbourne Park

4-star hotel in City of Westminster
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a rooftop terrace are onsite.
Mason & Fifth - Westbourne Park offers 83 accommodations with designer toiletries and hair dryers. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. This London hotel provides complimentary wireless Internet access.

Recreational amenities at the hotel include an indoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Mason & Fifth - Westbourne Park features an indoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This London hotel also offers a rooftop terrace, coffee/tea in a common area, and concierge services. A total renovation of this property was completed in June 2025.

Mason & Fifth - Westbourne Park is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Canal - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service is available.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 6 to 30 for adults, and GBP 6 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mason & Fifth Westbourne Park
Mason & Fifth - Westbourne Park Hotel
Mason & Fifth - Westbourne Park London
Mason & Fifth - Westbourne Park Hotel London

Mason & Fifth - Westbourne Park Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 214 out of 281 reviews
Rating 8 - Good. 43 out of 281 reviews
Rating 6 - Okay. 17 out of 281 reviews
Rating 4 - Poor. 4 out of 281 reviews
Rating 2 - Terrible. 3 out of 281 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Valeriya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent choice - very new and modern hotel. Excellent spa and amenities. Room and bed were a bit small, but very clean. Would definitely recommend staying.
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 4 nights in Jun 2025

4/10 Poor

Helen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel looks amazing but has some major teething issues. The air con and tv dont work and when you speak to staff they act surprised however, after reading reviews when we checked out, this has been an issue since March. The reception staff do seem lovely but they need training in customer service, the don’t care attitude doesn’t work in a hotel, customers should really get what they paid for or at least an apology and we don’t feel we did. The room was noisy (thin walls) and tv didn’t work. When you’re so hot you can’t sleep for 3 days and no alternative is offered it’s frustrating. The last whinge is the signage. Firstly it’s expected you know where the property is, there’s a tiny sign on the outside of the building and google maps takes you to the apartment building opposite. Then the signage inside the property is poor. Your also expected to know that you need card/keys to get anywhere including using the lift, no one on reception told us any of this or directed us to where the lifts are, and it’s not obvious. Once they get some training and sort the air con out this can be a nice place, for now though we can only leave frustrated and disappointed in the hotel which is a shame.
Stayed 3 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new hotel

Decided to book this hotel as it had a very good rate and looked lovely in the photos. I’m pleased that I did as the hotel is great - it’s clean, comfortable and only been open for 11 days. There were a few teething problems, but it all should run smoothly in due course. The staff are very friendly. The hotel is close to the Westbourne Park underground station.
Stayed 2 nights in Jun 2025

10/10 Excellent

Luke

Stayed 2 nights in Jun 2025

8/10 Good

Lesly

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice, quiet, and had many great amenities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Man

Stayed 10 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding experience from the very beginning. Beautiful functional facilities with lots to do inside and out of the building. A very friendly and social atmosphere. Incredible staff. Definitely will be going here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Claire

Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shayna

Liked: Cleanliness, amenities, property conditions & facilities
Amazing spaces, comfy and clean rooms, and the most wonderful and helpful staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, amenities, property conditions & facilities
Really pleasant stay, will come again
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic studio

Good - AC in room - Kitchen in room very useful - Nice pool + gym + lounging areas (free oat milk in fridge and good coffee in 10th floor) - Best price in London Caveats - Unisex changing room for the pool - No breakfast - Shampoo, conditioner and body soap in the shower smelt weird
Stayed 2 nights in Jun 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High quality accommodation in a great location

Exceptionally well designed development, with canal views and high quality amenity spaces. Well located just a few minutes walk from Westbourne Park tube station, the welcome on check in was first class.
Stayed 2 nights in Jun 2025

10/10 Excellent

Xinhe, Wellesley Hills

Traveled with family
Liked: Cleanliness
We loved the staff and the dog ;)
Stayed 2 nights in Jun 2025

10/10 Excellent

Chizaam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Praveen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate, modern, excellent service
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed staying at Mason & Fifth when I was in London for business meetings. It is a new property so the room was in excellent condition. It was spotlessly clean when I arrived. The studio that I stayed in had a small kitchen with a small fridge, microwave and stove top along with plates, cutlery, mugs and glasses. Everything I needed to make breakfast each morning. The bed was comfortable although a double so really only big enough for one person which was fine for me on this occasion. Will definitely stay that this property again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Tessa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Emilia, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing and cozy place, staff are very friendly, helpful and kindly. We will definitely back. Highly recommended!
Stayed 3 nights in Jun 2025

10/10 Excellent

Alice

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great place. Wonderful place to relax or work. Really nice atmosphere and staff very friendly. Only downside was my room was rather compact and didn’t have a kettle. Overall though really happy and would recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

HECTOR

Traveled with partner
Propiedad de tipo antiguo muy bien conservado en una zona muy bonita y boscosa ✅
Stayed 3 nights in Jun 2025

6/10 Okay

Mira

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

New hotel with paper thin walls

The hotel and the amenities are great, and the service was very friendly but unfortunately the construction was done poorly and the interior walls were not done properly, hence there is no soundproof barrier. The same experience as sleeping in a hostel dorm room - you were able to hear literally everything. Hopefully they are able to fix the walls!
Stayed 1 night in Jun 2025