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Lancaster Hall Hotel

3.0 star property

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Photo gallery for Lancaster Hall Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Front of property
Lobby sitting area
Point of interest
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
$120
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
35 Craven Terrace, London, England, W2 3EL
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Westbourne Grove
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

8.6 out of 10
Excellent
(108 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

8.4 out of 10
Very good
(51 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

8.6 out of 10
Excellent
(37 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Standard

Basic Double Standard | In-room safe, desk, laptop workspace, iron/ironing board

Basic Double Standard

8.0 out of 10
Very good
(38 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Plus Double

Superior Plus Double | In-room safe, desk, laptop workspace, iron/ironing board

Superior Plus Double

8.6 out of 10
Excellent
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Plus Twin

Superior Plus Twin | In-room safe, desk, laptop workspace, iron/ironing board

Superior Plus Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Lancaster Hall Hotel

3-star hotel in London City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe.
Lancaster Hall Hotel offers 80 accommodations with safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers a front-desk safe and an elevator.

Lancaster Hall Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Lancaster Hall Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: GBP 16 for adults and GBP 16 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16 for adults and GBP 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Property is also known as

Lancaster Hall Hotel Hotel
Lancaster Hall Hotel London
Lancaster Hall Hotel Hotel London

Lancaster Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1207 reviews
Rating 8 - Good. 427 out of 1207 reviews
Rating 6 - Okay. 124 out of 1207 reviews
Rating 4 - Poor. 21 out of 1207 reviews
Rating 2 - Terrible. 11 out of 1207 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

glen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, excellent LavaAzza coffee machine and great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Mattia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Very good location, excellent quality stay
Stayed 1 night in Sep 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

A comfortable stay. All that I needed for a short stay in London. Location convenient and walkable to Soho . Lots of restaurants around the area too.
Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near underground stations & trains. Wonderful restaurants close by. The staff was extremely helpful and friendly. Would definitely stay there again. Oh, and great breakfast!
Stayed 2 nights in Sep 2025

6/10 Okay

Nestor evelio, orlando

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff
Stayed 7 nights in Sep 2025

10/10 Excellent

STEPHEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lancaster Hall Hotel was basic, but very comfortable. the staff was was friendly and helpful. It's close to the London Paddington train station and access to Hyde Park couldn't be better. this is an excellent place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay.
Stayed 5 nights in Sep 2025

6/10 Okay

Andrea

Liked: Cleanliness
Very Average for the price paid...good location but very small and old.
Stayed 2 nights in Sep 2025

10/10 Excellent

Petra, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my "go to" hotel in London. The staff here are great. The rooms are comfortable and clean. We upgraded our room and we enjoyed A/C, a mini fridge and a fancy coffee maker. The breakfast buffet is really good. They have now added hot food items like bacon, sausages, fried eggs, baked beans. There is also a fancy coffee machine now. The hotel is in a great area for transport, shopping, and dining. You will not be disappointed!
Stayed 5 nights in Sep 2025

6/10 Okay

Dawn

Liked: Cleanliness, staff & service
I accidentally booked a small room with two twin beds for my husband and me. Unfortunately there were no other rooms available, which is not their fault of course. I mention this not to blame but to warn you to review the reservation carefully. The location was ideal. It was very easy to get to many restaurants and to 2 Underground stations. I wish the room was cooler. Even with the fan going, we spoiled Americans were too hot.
Stayed 5 nights in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service, clean, no hot breakfast

Our TV did not pick up but a few channels, and when someone came to "fix" it, well, it wasn't fixed. We should have been offered another room. Really should have a couple of hot food breakfast options, and some variety of fruit.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Johanne

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good size room but no AC

The accommodations are basic, but the room was a good size. The staff was super friendly and helpful. Good continental breakfast. It was over 70F/21C, and the lack of AC meant sleeping with the windows open. Fortunately the street was quiet. A couple of cafes and restaurants on the same street and nearby. Close to Paddington Station. I would stay again but would be mindful of the forecast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carissa

Stayed 3 nights in Sep 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendliness of the staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Peyman, Louisville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Great price
Stayed 1 night in Sep 2025

6/10 Okay

Marcus

Stayed 4 nights in Aug 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Kimberly, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is that the room was warm, and there is no way to vent the air when someone showers. The windows don’t allow enough air to flow.
Stayed 3 nights in Aug 2025

8/10 Good

Mae

Liked: Cleanliness, staff & service
very convenient walkable to Paddington Station..many restaurants around the area.
Stayed 3 nights in Aug 2025

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
The room was very clean but there was no hairdryer in room or electronic safe which i consider standard for a hotel room in 2025 Room was at the front of hotel - It was very noisy with people outside the hotel drinking and playing music which went on for a long time though no fault on the hotel
Stayed 1 night in Jul 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025