This smoke-free hotel features a bar/lounge, a meeting room, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite.
Lancaster Gate Hotel offers 196 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels and pay movies.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Lancaster Gate Hotel features multilingual staff, tour/ticket assistance, and a front-desk safe. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Victorian hotel also offers a television in a common area and an elevator. Guests can use the health club at a partner property.
Lancaster Gate Hotel is a smoke-free property.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22.90 for adults and GBP 11.45 for children
A bar/lounge
Things to do
TV in common areas
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting room
Accessibility
Elevator
More
1 building
8 floors
Banquet hall
Built in 1866
Smoking not allowed
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
LCD TV with satellite channels
Pay movies
Food and drink
Coffee/tea maker
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board on request
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out fee: GBP 50
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately GBP 22.9 for adults and GBP 11.45 for children
Late check-out fee: GBP 50
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London
Reviews
Lancaster Gate Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Rating 10 - Excellent. 378 out of 1011 reviews
10 - Excellent
378
Rating 8 - Good. 387 out of 1011 reviews
8 - Good
387
Rating 6 - Okay. 165 out of 1011 reviews
6 - Okay
165
Rating 4 - Poor. 56 out of 1011 reviews
4 - Poor
56
Rating 2 - Terrible. 25 out of 1011 reviews
2 - Terrible
25
Reviews
8/10 Good
mary
Jun 27, 2025
Liked: Cleanliness
mary
Stayed 3 nights in Jun 2025
6/10 Okay
Simon
Business traveler
Jun 25, 2025
Liked: Cleanliness, staff & service, room comfort
Nice clean room though in need of updating.
Great reception staff.
Simon
Stayed 1 night in Jun 2025
8/10 Good
Charlotte
Business traveler
Jun 18, 2025
Liked: Cleanliness, room comfort
Receptionist was wonderful, she really made all the difference
A huge warm welcome and helped with a small discrepancy very well
She should be commended for how wonderful she was
Overall quite nice. Very thin walls so if a neighbour is watching TV, it’s disturbing. Small point about soap. Shower gel is not adequate for hand washing. Please put in some soap.
The only issue was Floor was creaking and breakfast need to pay extra.
It’s very nice mad white neighborhood
Restaurants are everywhere walkable.
Avanthika
Stayed 2 nights in May 2025
6/10 Okay
Cheryl
May 8, 2025
Liked: Staff & service
The rooms are very old and small. The place needs maintenance. It is close to Hyde park for walking and good for low budget travelling
Cheryl
Stayed 1 night in May 2025
6/10 Okay
Ted, Mentone
Apr 29, 2025
Liked: Cleanliness, staff & service
Hot water was an issue all 5 nights. Difficult to get the right temperature and when you did it could change suddenly without touching the controls.
Breakfast was adequate but not great.
There was stairs to our room after leaving the elevator on our floor. This was difficult with heavy luggage.
I stayed at this location October 2023. I was excited to return. Downside is currently the hotel's restaurantis only serving Continetal Breakfast. Upside, The Leinster Arms is around the corner and they have a wonderful menu. History Enthusiasts would be interested to know the Lancaster became the Douglas House. Early Who fans might be interested to know this was a club that The Detours played at often. I am looking forward to returning soon.
Disappointing stay. Reserved a twin room. On check in, no twin available but offered an upgrade that turned out to be in the basement. Room was OK but had no outlook out of its two frosted windows. Quite claustrophobic. Not great value for 200.00 GBP. Stayed here several times before and had much better experiences.
The good: It was a clean, new room.
I was there for one night, so was put in the basement with no view. The room was freezing. The hotel sent someone down to help, who advised me to turn the thermostat up to 28 to get it to respond. This was 10pm. The heating issue was probably a fluke, but I would have expected a better experience for the price.