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Jumeirah Carlton Tower London

5.0 star property

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Photo gallery for Jumeirah Carlton Tower London

Fitness facility
Property video
Indoor pool
Front of property
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
$717
includes taxes & fees
Jan 23 - Jan 24

Explore the area

View in a map
On Cadogan Place, London, England, SW1X 9PY
  • Place, Sloane Street
    ‪1 min walk‬
  • Place, Harrods
    ‪3 min walk‬
  • Place, Hyde Park
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Room, Balcony

Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Room, Balcony

7.0 out of 10
Good
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, City View

Minibar, in-room safe, desk, blackout drapes

Executive Suite, City View

  • 474 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Garden)

Suite (Garden) | Minibar, in-room safe, desk, blackout drapes

Suite (Garden)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, City View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite

Minibar, in-room safe, desk, blackout drapes

Luxury Suite

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, desk, blackout drapes

Royal Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • 516 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, Balcony (Garden)

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, Balcony (Garden)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Jumeirah Carlton Tower London

5-star hotel in London City Centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and outdoor tennis courts are onsite.
Jumeirah Carlton Tower London offers 186 air-conditioned accommodations with minibars and espresso makers. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy.
In addition to a full-service spa, Jumeirah Carlton Tower London features outdoor tennis courts and an indoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a health club, a hot tub, and a sauna. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Jumeirah Carlton Tower London is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Chinoiserie - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (GBP 65 per day)
  • Valet parking on site (GBP 65 per day)
  • Limited onsite valet and self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: GBP 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chinoiserie
  • Club Room

Things to do

  • 2 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Grab bar in shower (39 inches high)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (39 inches high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1961
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 18 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 42 per person
  • Self parking fee: GBP 65 per day
  • Valet parking fee: GBP 65 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid 19 Updates (Jumeirah)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Carlton Jumeirah
Carlton Jumeirah Tower
Carlton Tower
Carlton Tower Jumeirah
Jumeirah Carlton
Jumeirah Carlton Tower
Jumeirah Carlton Tower Hotel
Jumeirah Carlton Tower Hotel London
Jumeirah Carlton Tower London
Jumeirah Carlton Hotel
Jumeirah Carlton London
Jumeirah Carlton Tower London, England
Jumeirah Carlton Tower
The Carlton Tower Jumeirah
Jumeirah Carlton Tower London Hotel
Jumeirah Carlton Tower London London
Jumeirah Carlton Tower London Hotel London

Jumeirah Carlton Tower London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 34 out of 42 reviews
Rating 8 - Good. 4 out of 42 reviews
Rating 6 - Okay. 3 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sherin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful staff and go an mile extra to make your trip more pleasant Room service and hotel restaurants are great Gym and spa one of the best Rooms are very well cleaned and tidied up
Stayed 2 nights in Sep 2025

10/10 Excellent

Sherin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Sherin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every sense
Stayed 2 nights in Jul 2025

10/10 Excellent

Sherin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is absolutely perfect . The hotel , services , the staff, the food and the cleanliness. Impeccable
Stayed 4 nights in Sep 2025

10/10 Excellent

Amr, Jeddah

Stayed 1 night in Jul 2025

8/10 Good

paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Sherin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Zaid

Stayed 1 night in May 2025

10/10 Excellent

Sherin

Liked: Amenities, property conditions & facilities
Superb
Stayed 3 nights in May 2025

10/10 Excellent

Olajumoke

Stayed 7 nights in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Sherin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and clean room with many amenities . The front desk are extremely helpful and go an extra mile to make the stay even more comfortable. All the services are impeccable
Stayed 5 nights in Mar 2025

2/10 Terrible

Katherine, denville

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Issues with security and not respecting the Do Not Disturb sign. Night manager was rude and arrogant. Day manager was professional and attempted to make up for the problems, but it was too little, too late. Do not bother paying extra for the room with a 'terrace' as it is a Juliette balcony/lexge and nothing more! Absolutely not worth paying premium. Spa is nice. Salon is lovely. Breakfast in the 'restaurant' is awful/a complete waste of time. Order breakfast via room service for much better and more quantity food and way better service (with a small service fee, usually around 5-10£, nothing more). Bellhops and doormen are lovely. Location is top notch, but hotel is over priced.
Stayed 7 nights in Feb 2025

8/10 Good

Susan

Stayed 2 nights in Dec 2024

10/10 Excellent

YUNUS EMRE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Nov 2024

6/10 Okay

Drakoulis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Road works in operation late at night
Stayed 2 nights in Dec 2024

10/10 Excellent

Khalid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a simple issue with early guaranteed check-in but resolved perfectly and used the gym facility while preparing the room Amazing staff and ambiance Great quality and high standard room and services
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah, Atlanta

Stayed 1 night in Oct 2024

10/10 Excellent

Hamad

Stayed 2 nights in Oct 2024

10/10 Excellent

Erynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super central
Stayed 3 nights in Oct 2024

10/10 Excellent

Iskander

Stayed 2 nights in Sep 2024

10/10 Excellent

yerolomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Very center
Stayed 4 nights in Aug 2024

10/10 Excellent

Sarah, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing & so sweet & helpful
Stayed 4 nights in Apr 2024

10/10 Excellent

Marika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous door staff fist class

Stayed 1 night in Mar 2024