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ibis London Shepherds Bush – Hammersmith

3.0 star property

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Photo gallery for ibis London Shepherds Bush – Hammersmith

Interior
Bar (on property)
Restaurant
Restaurant
Exterior

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet friendly

Explore the area

Map
3 - 5 Rockley Road, London, England, W14 0DJ
  • Westfield London Shopping Centre
    ‪9 min walk‬
  • Holland Park
    ‪13 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Double Room, 1 Double Bed

8.4 out of 10
Very good
(56 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(14 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Bar (on property)

Dorsett Shepherds Bush

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, (2111)
$297 nightly
The price is $297 total
includes taxes & fees
Dorsett Shepherds Bush

About this property

ibis London Shepherds Bush – Hammersmith

3-star hotel in Hammersmith and Fulham
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.
Ibis London Shepherds Bush – Hammersmith offers 128 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center.

Public areas are equipped with complimentary wireless Internet access. This London hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Ibis London Shepherds Bush – Hammersmith is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and noon.
Ibis London Shepherds Bush – Hammersmith has a restaurant on site.

Languages

English, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis London Shepherds
ibis London Shepherds Bush – Hammersmith Hotel
ibis Shepherds
ibis Shepherds Bush
ibis Shepherds Bush Hotel
ibis Shepherds Bush Hotel London
ibis Shepherds Bush London
London ibis Shepherds Bush
Shepherds Bush ibis
Shepherds Bush London
Ibis London Shepherds Bush England
ibis London Shepherds Bush – Hammersmith London
ibis London Shepherds Bush – Hammersmith Hotel London

ibis London Shepherds Bush – Hammersmith Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 402 out of 1000 reviews
Rating 8 - Good. 435 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Meera

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jimmie Don

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for access to the tube and buses.
Stayed 5 nights in Apr 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, room comfort
Hotel was good, staff were helpful & friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew, Timberlea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a previous trip, I was on the third floor; this trip, I was on the first floor. The rooms were identical in style, but the first floor room looked like it had experienced much more use since the most recent refurbishment. It was still fine, I’d happily stay there again, it was still a comfortable and clean place to stay, but there was definitely a difference in property condition between the two rooms.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Night Stay

Stayed for a couple of nights to attend a concert at the Shepherd’s Bush Empire which is two minutes away. Hotel is convenient for the tube and buses. Room was clean and quiet and overall great value. Breakfast was all you can eat buffet, which, although not great, is adequate to get you going. All staff were polite, friendly and helpful, couldn’t have been better. Would stay again.
Stayed 2 nights in Apr 2025

8/10 Good

Fiona Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really convenient. Everything you need is in Shepherds Bush. 2nd time I've stayed and would stay again.
Stayed 4 nights in Mar 2025

6/10 Okay

Lesley

Traveled with family
Liked: Staff & service
It was a decent stay for the night for seeing a gig at Shepherd’s Bush empire.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew, Timberlea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the Underground. The park across the street was handy for my morning runs, forming a nice loop.
Stayed 6 nights in Mar 2025

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wish there was a face cloth in the bathroom
Stayed 6 nights in Mar 2025

6/10 Okay

Tamara

Traveled with family
Disliked: Amenities
The hotel is fine (basically, not terrible but not great). No mini fridge which is a shame as we brought refrigerated breakfast items that we had to eat at dinner time. We paid for the continental breakfast which again was fine, the food was okay, lukewarm mostly, and an okay selection. The beds were an ok level of comfort but the bedding was very warm and the pillows weren’t supportive and had to be doubled up. There was no bath mat which had to be requested so had to use a towel. The area is a bit off putting, loud, unfriendly and slightly dangerous. Overall, it was fine but we are not planning on visiting London again because of how stressful and busy it can get, so no plans to visit the hotel again.
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Clean, tidy. What I needed for a night in London. No frills
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Fairly good

Basic room, good breakfast. Lots of signd in hotel about reception validating parking ticket but they don't do that anymore which is annoying
Stayed 2 nights in Mar 2025

2/10 Terrible

Haylea

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The only positive of this place is the location. The hotel is dated and dirty. The rooms are incredibly dated and small. Everything creaks! When anyone passed in the hallway it would make the floor in our room creak like someone was walking in the room. The bathroom door was so hard to open and close, you had to slam it! Making it impossible to not wake companions up when you went to the toilet in the night. Shower was grimey and lacking any sort of pressure. It's all dirty and crumbiling away from years of use. Honestly, one of the worst places I've ever stayed.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Stayed 8 nights in Feb 2025

8/10 Good

Rebecca

Liked: Staff & service, property conditions & facilities, room comfort

Perfect location

We usually stay here every year when we come to London and never had any issues. It’s a brilliant location and good value for money. The discounted car park attached to the hotel is super convenient.
Stayed 1 night in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our stay was faultless.A clean bed especially and location perfect for us as we had to go to the Television Centre. It was a steady 10 mins walk away..The Westfield shpping center is less than a 10 mins walk away.So many shops and eateries to suit everyones taste.Some fabulous coffee shops too.If you wanted to do your weekly shop most supermarkets were scattered around locally .The best thing of all were the staff,each and everyone of them couldnt have been more pleasant and obliging. We would stay again.The Ibis maybe classed as a budget hotel and we only paid £80 it ceases to feel like a budget hotel the minute you walk in. As always the breakfast is overpriced i just under £20 but with McDonald's just a couple of mins away and you can see it from the hotels entrance its a no brainer to me thats 4 macdonalds. breakfast deals lol
Stayed 1 night in Feb 2025

8/10 Good

Tracy-Ann, St Johns

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for bus stop with mall within walking distance
Stayed 6 nights in Dec 2024

10/10 Excellent

Maggie

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Hira

Business traveler
Liked: Cleanliness, staff & service, amenities
nice clean property near the train station
Stayed 2 nights in Feb 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, westfield 5 min walk parking nearby
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mia Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility and cozy hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice pleasant stay.

Amazing stay. Clean. Hot water. Good tea and coffee facilities. Tv has lots of channels.
Stayed 1 night in Jan 2025