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ibis London Heathrow Airport

3.0 star property

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Photo gallery for ibis London Heathrow Airport

Breakfast, lunch, dinner served; international cuisine
Exterior
Exterior
Bar (on property)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Business services
$79
includes taxes & fees
Feb 6 - Feb 7

Explore the area

View in a map
112 Bath Road, Middlesex, Hayes, England, UB3 5AL
  • Place, Airport Bowl
    ‪1 min walk‬
  • Place, Cranford Countryside Park
    ‪15 min walk‬
  • Place, Hyde Park
    ‪34 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Double Bed

Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 Double Bed

8.2 out of 10
Very good
(340 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Desk, laptop workspace, soundproofing, iron/ironing board

Family Room, Multiple Beds

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Desk, laptop workspace, soundproofing, iron/ironing board

Twin Room, 2 Twin Beds

7.8 out of 10
Good
(125 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

ibis London Heathrow Airport

Hotel in Heathrow Villages
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning. Housekeeping is available on request.
Ibis London Heathrow Airport offers 356 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle at scheduled times is offered to guests. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Ibis London Heathrow Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Foggs Kitchen and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times
  • Secured, uncovered self parking on site (GBP 18 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Foggs Kitchen and Bar

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
  • Airport shuttle fee: GBP 6.8 per person (one-way)
  • Uncovered self parking fee: GBP 18 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heathrow Airport ibis
ibis Heathrow Airport
ibis London Heathrow Airport
ibis London Hotel Heathrow Airport
ibis London Heathrow Airport Hotel
Ibis Hotel Hayes
Ibis London Heathrow Airport Hayes, UK - Greater London
Ibis London Heathrow Airport Hotel Hayes
Ibis London Heathrow Hayes
ibis London Heathrow Airport Hotel
ibis London Heathrow Airport Hayes
ibis London Heathrow Airport Hotel Hayes

ibis London Heathrow Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1302 out of 3064 reviews
Rating 8 - Good. 897 out of 3064 reviews
Rating 6 - Okay. 495 out of 3064 reviews
Rating 4 - Poor. 169 out of 3064 reviews
Rating 2 - Terrible. 201 out of 3064 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My flight home from Heathrow
Stayed 1 night in Sep 2025

10/10 Excellent

Kyle

Stayed 1 night in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Rose

Traveled with family
Liked: Cleanliness
Disliked: Amenities
I was very surprised that the shower door was only half covered and water got on the floor. No face towels were included in the room.
Stayed 3 nights in Sep 2025

4/10 Poor

Marjorie

Disliked: Property conditions & facilities
Tired decor. Not very clean.
Stayed 1 night in Oct 2025

6/10 Okay

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a decent place for a stopover sleep for a next day flight. Breakfast was very expensive!
Stayed 1 night in Oct 2025

2/10 Terrible

Emmanuel

Traveled with family
Disliked: Staff & service, amenities
Hotel lobby was excellent and the rooms were small, but clean. No hotel phones; they ask you to WhatsApp any communication to their Front Desk. Good proximity to London Heathrow. Biggest disappointment was, neither of our rooms had hot water. We checked-in, went to dinner and then tried to take showers before bed. No hot water. Staff checked both rooms and stated the hot water did not work unfortunately. This is a standard amenity for hotels. Said their maintenance had gone home for the night. Their solution was that I could wake-up my wife and children, who had gone to bed, and move our entire family just before midnight. I asked if I could simply take a shower in a working guest room and then return to my room to sleep, but they were unwilling. To add insult to injury, they offered us 1 free breakfast…when nobody in my family was able to take showers that night or the following morning. At check-out, the Front Desk said that their maintenance had fixed the problem just that morning, but we ran the water for 30 minutes prior to leaving and still no hot water. Sad, as all we wanted for the night was a clean bed and showers before our long flight home. Disappointing stay overall.
Stayed 1 night in Oct 2025

8/10 Good

r. scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was good. Room was good. Snack prices are high.
Stayed 1 night in Sep 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean comfortable quiet place with easy access to airport. Helpful staff.
Stayed 1 night in Sep 2025

6/10 Okay

Emma

Traveled with group
Disliked: Room comfort
Check in took 45 minutes the rooms fine beds a bit uncomfortable. Get what you pay for.
Stayed 1 night in Oct 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regular and convenient stays with decent breakfast

Stayed 1 night in Oct 2025

6/10 Okay

Bhupinder

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Stayed 1 night in Sep 2025

2/10 Terrible

Sonia

Disliked: Staff & service, property conditions & facilities, room comfort
It’s was a horrible experience over all
Stayed 8 nights in Sep 2025

10/10 Excellent

Fang

Liked: Staff & service
Convenient location, everything in a nutshell. I chose to uber to the airport since it’s so close, I didn’t know hotel shuttle service is shared with other nearby hotels and I didn’t not leave additional time for that.
Stayed 1 night in Sep 2025

6/10 Okay

Johanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A bit run down and my room smelled quite bad. But the staff were nice and the lobby has a cool vibe
Stayed 1 night in Oct 2025

10/10 Excellent

leo, Grande Prairie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was VERY HELPFUL
Stayed 1 night in Oct 2025

8/10 Good

Bon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Amenities
Clean not fancy
Stayed 1 night in Sep 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus stop was nearby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & bathroom. Quiet nights sleep
Stayed 1 night in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best low budget hotel close to Heathrow airport. Great breakfast and dinner if you are still there. Perfect for overnight to catch that early flight.
Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Stayed 1 night in Sep 2025

10/10 Excellent

Tatiana

Stayed 1 night in Sep 2025

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
I was not aware that I would have to inform the hotel about late arrival which resulted in my booking being cancelled without me being informed. This was quickly rectified but it was an inconvenience. It was also quite difficult to get my luggage to my room. Overall, everything else was great, apart from no bedside plug. Didn't use the shuttle, but it was easy to find information about it.
Stayed 1 night in Sep 2025