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ibis London City - Shoreditch

3.0 star property

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Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Desk, blackout drapes, soundproofing, iron/ironing board
Dinner served, international cuisine
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping
$117
includes taxes & fees
Jan 25 - Jan 26

Explore the area

View in a map
5 Commercial Street, London, England, E1 6BF
  • Place, Brick Lane
    ‪3 min walk‬
  • Place, Old Spitalfields Market
    ‪6 min walk‬
  • Place, Tower of London
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | Desk, blackout drapes, soundproofing, iron/ironing board

Double Room, 1 Double Bed (SweetRoom)

8.2 out of 10
Very good
(103 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(9 reviews)
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Double Room (2 adults and 1 child)

Family Double Room (2 adults and 1 child) | Desk, blackout drapes, soundproofing, iron/ironing board

Family Double Room (2 adults and 1 child)

8.0 out of 10
Very good
(12 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds (SweetRoom)

Twin Room, 2 Twin Beds (SweetRoom) | Desk, blackout drapes, soundproofing, iron/ironing board

Twin Room, 2 Twin Beds (SweetRoom)

8.2 out of 10
Very good
(29 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

ibis London City - Shoreditch

3-star hotel in London City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite. Housekeeping is available on request.
Ibis London City - Shoreditch offers 348 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This London hotel also offers tour/ticket assistance, a front-desk safe, and an elevator.

Ibis London City - Shoreditch is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Foggs - This restaurant specializes in international cuisine and serves dinner only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foggs

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

ibis London City - Shoreditch Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 407 out of 1000 reviews
Rating 8 - Good. 379 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Tatiana

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, and the bathroom looked like a porta potty.
Stayed 1 night in Sep 2025

10/10 Excellent

Gail

Traveled with family
Stayed 3 nights in Sep 2025

2/10 Terrible

John

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No phone in the room, A/C was broken the entire stay - even though they came after we called the front desk (from our cell phone since there was no phone in the room). We had to call them twice before they came to the room. They said it was fixed; but it wasn't. We had it on the lowest setting and we could not sleep. Window would only open a couple of inches because there was a metal chain on it (for safety I guess). The bathroom was the WEIRDEST bathroom I've ever seen in a hotel. It was a fiberglass "pod" they dropped into the room. I felt like I was using a plane or train bathroom. Really strange and TINY. For almost $500/night! Crazy.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jack

Stayed 2 nights in Sep 2025

6/10 Okay

John

Business traveler
Disliked: Property conditions & facilities
This hotel was just fine, nothing more nothing less. It does not have AC and the rooms are dank, you also can’t open the windows. The breakfast is mediocre at best. There are three elevators and they are also small. They can’t fit more than 3 to 4 people in them, getting down in the morning whenever everyone was there for work was a hassle. Overall, I wouldn’t stay here again, but it’s fine for a short trip if you want to stay centrally in the city. The staff was very pleasant.
Stayed 5 nights in Sep 2025

8/10 Good

Gemma

Stayed 1 night in Sep 2025

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good location!
Stayed 2 nights in Sep 2025

8/10 Good

Giselle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was close to the tube/train station making if very convenient for transportation. Staff was friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 4 nights in Sep 2025

8/10 Good

Naomi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night break

Good location clean hotel with decent breakfast
Stayed 2 nights in Sep 2025

8/10 Good

olivier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

2/10 Terrible

Jessica, Palm Beach

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were great, but our room was so small and stunk! When having a shower or washing your hands, the water would leak under the bathroom into the carpet outside the bathroom so it stunk. The shower door hinges were faulty, the fan in the bathroom was terrible so everything was steamed and wet, the view outside the window was looking straight into an office building. It was in a weird part of London woth a lot of not good people on the street, we didnt feel safe walking at night. We wouldn’t stay again
Stayed 3 nights in Aug 2025

6/10 Okay

Verna

Liked: Staff & service
No AC, weird smell. Tv did not work.
Stayed 5 nights in Sep 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

V

Very good breakfast, a lot of choice, hot and cold, beds are comfortable but no place to put our clothes.
Stayed 7 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great night's stay

Ideal location near to tube station. This hotel is very good value for money. The room was very clean and provided all we required. Would definitely stay again.
Stayed 1 night in Aug 2025

8/10 Good

Brandi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice. The room was very small and the fan did not keep it cool so we had to sleep with the window open which made the soundproofing irrelevant. The immediate surrounding area was decent, but the walk through Whitechapel was unpleasant.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff friendly nice & clean everywhere. Good location for getting about
Stayed 3 nights in Aug 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel just not in the best area
Stayed 3 nights in Aug 2025

10/10 Excellent

Gemma

Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect overnight stay

Excellent stay. Very comfortable rooms, perfect location and staff were very helpful. Even kind enough to offer us a free drink at the bar because it was my mums birthday which very thoughtful.
Stayed 1 night in Aug 2025

8/10 Good

Sergio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short business trio

Hotel is good and very well lo ates the only problem is that the wifi in room 444 was unreliable
Stayed 9 nights in Aug 2025

10/10 Excellent

Roberto

Stayed 1 night in Aug 2025

6/10 Okay

Kaiwalya

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was not very helpful, especially during breakfast.
Stayed 5 nights in Jul 2025

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in great location right next to tube station. Rooms adequate and nice bar in lobby also.
Stayed 2 nights in Aug 2025