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Hotel Shepherds Bush London

3.5 star property

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Photo gallery for Hotel Shepherds Bush London

Standard Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace
Hallway
Lobby sitting area
Standard Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
  • Laundry
$95
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS
  • Place, Shepherd’s Bush Market
    ‪1 min walk‬
  • Place, Shepherd's Bush Empire
    ‪3 min walk‬
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement) | Premium bedding, minibar, in-room safe, laptop workspace

Economy Single Room, No Windows (Basement)

9.0 out of 10
Wonderful
(2 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, laptop workspace

Standard Double Room

8.4 out of 10
Very good
(15 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Triple Room, 1 Bedroom (3 single beds)

Basic Triple Room, 1 Bedroom (3 single beds) | Premium bedding, minibar, in-room safe, laptop workspace

Basic Triple Room, 1 Bedroom (3 single beds)

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace

Standard Quadruple Room

7.6 out of 10
Good
(7 reviews)
  • 247 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Double Room

7.8 out of 10
Good
(6 reviews)
  • 162 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, minibar, in-room safe, laptop workspace

Comfort Single Room

8.0 out of 10
Very good
(3 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Shepherds Bush London

3.5-star hotel in Hammersmith and Fulham
A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a microwave in a common area, 24-hour room service, and a business center are onsite.
Hotel Shepherds Bush London offers 21 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This London hotel also offers a terrace, tour/ticket assistance, and a garden.

Hotel Shepherds Bush London has designated areas for smoking.

A complimentary manager's reception is offered each day.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • High-pile carpet in room
  • No elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Hotel Shepherds Bush London Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 206 out of 508 reviews
Rating 8 - Good. 177 out of 508 reviews
Rating 6 - Okay. 70 out of 508 reviews
Rating 4 - Poor. 37 out of 508 reviews
Rating 2 - Terrible. 18 out of 508 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Staff & service
Hotel cheap and cheerful. Tidy enough but a little dingy. Done the job and right next to tube station which was handy
Stayed 1 night in Sep 2025

10/10 Excellent

Craig

This was a great little hotel that had everything and was so kind. The room they had wasn’t ready and moved me to a different room which they claimed didn’t have any outside noises from the street, and they were 100% it was so silent it was enjoyable. The bed was comfy, and the small space was perfect for the room, the bathroom was also a nice, clean space. Their customer service from my one night there was great, lots of choices on the drinks bar. It was a great short stay location
Stayed 1 night in Oct 2025

2/10 Terrible

Eleanor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, this is a great hotel. Comfy king size bed, working flat screen TV with all the apps, good shower, a desk to work from. Would stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Janessa

Stayed 3 nights in Sep 2025

10/10 Excellent

Mumuni

Stayed 2 nights in Sep 2025

10/10 Excellent

Stella

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Ramy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Eriane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming. The room that we booked was very spacious & the beds! No lie, it's the comfiest we have ever laid on 😴 my friends and I only got to stay overnight but if ever we come again to the city, we'll surely book this hotel. Highly recommended 💯
Stayed 1 night in Sep 2025

6/10 Okay

adnan

Liked: Cleanliness, staff & service, property conditions & facilities
area was too noisy , eight next to train station train pass every 5 min from 6 am to 12 midnight can hear it loud in the room.
Stayed 4 nights in Aug 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in convenient location

Staff were friendly and helpful. Handy location. Room exactly as photos which was great. Good shower, room had lots of features ( safe, fridge, kettle). Pleasantly surprised at accommodation!
Stayed 2 nights in Sep 2025

4/10 Poor

Pasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible idea

The room was terrible! No window, dirty carpets, dirty sheets. The staff were very unfriendly specially night staff. Area is dodgy and even though by the tube station it’s very uncomfortable. If I didn’t have a dog I’d never stay here and don’t recommend to anyone.
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the two nights we spent, it was just fine. The room was quite small, a bit noisy as it is literally at the train station. Staff was attentive and welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chap in reception was super helpful and friendly. Room and other hotel facilities were spotless
Stayed 1 night in Jul 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025

6/10 Okay

James

Disliked: Property conditions & facilities
bathroom door and skirting boards were chipped and need a coat of paint, the room was very very small and strangely laid out. Comfy bed and a decent shower though
Stayed 1 night in Aug 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location

Nice hotel in a great location with market nearby and plenty of great food options. Also literally round the corner (15 metres) from the tube stop to get to the centre. Comfortable beds & rooms with good air conditioning. Clean bathroom.
Stayed 3 nights in Aug 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for a good value option for a short stay in option and this place delivered. It was key for me to be able to rest and sleep, which was achieved. The bed was comfortable and while being literally right next to the tube station, it was perfectly quiet which was very welcome. The staff were super accommodating, stored my luggage, and were just very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rachael

Stayed 1 night in Aug 2025

4/10 Poor

Kieron

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Pier Paolo

Stayed 2 nights in Jul 2025

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Cristal

Stayed 6 nights in Jul 2025

4/10 Poor

Wai Kit

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Literally right next to the station. But the neighborhood is pretty bad, and very hard to park and offload if you travel with a car. The staff was nice enough to let me park at the front overnight though. Our room was in basement and doesn't have any windows. No ventilation in the room except a pretty weak AC. The loft was out of order and it was inconvenience to the elderly and when you need to carry your belongings with you. Overall the staffs are friendly and supportive but the amenities and location are not up there
Stayed 1 night in Jul 2025