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Hotel Indigo London Hyde Park Paddington by IHG

4.0 star property

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Photo gallery for Hotel Indigo London Hyde Park Paddington by IHG

Exterior
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views
View from room
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
16 London Street, Paddington, London, England, W2 1HL
  • Hyde Park
    ‪5 min walk‬
  • Marble Arch
    ‪13 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

Premium Room, Multiple Beds

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed, Patio

View from room

Premium Room, 1 Queen Bed, Patio

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 2 Twin Beds

7.0 out of 10
Good
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room

7.6 out of 10
Good
(10 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed with Sofa bed, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible

7.0 out of 10
Good
(6 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(15 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed

7.2 out of 10
Good
(11 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, Multiple Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hilton London Paddington

  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
4.1 out of 5, Very Good, (1127)
$383 nightly
The price is $383 total
includes taxes & fees
Hilton London Paddington

About this property

Hotel Indigo London Hyde Park Paddington by IHG

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Hotel Indigo London Hyde Park Paddington by IHG offers 64 accommodations with tablet computers and free minibar items. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and smart speakers. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Hotel Indigo London Hyde Park Paddington by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Bella Italia Paddington - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Late night fare is available from room service (during limited hours).

Languages

English, French, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 30 per day)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bella Italia Paddington

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping mall
  • TV in common areas

Family friendly

  • High chair
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1850
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Smart speaker
  • Tablet computer

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 59
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 79
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 19 for adults and GBP 14 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)
  • Early check-in fee: GBP 59 (subject to availability)
  • Late check-out fee: GBP 79 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Indigo London-Paddington
Indigo London-Paddington
London-Paddington Hotel Indigo
Hotel Indigo London-Paddington England
Hotel Indigo London Paddington
Hotel Indigo London Hyde Park Paddington
Hotel Indigo London Paddington Hyde Park
Hotel Indigo London Hyde Park Paddington by IHG Hotel
Hotel Indigo London Hyde Park Paddington an IHG Hotel
Hotel Indigo London Hyde Park Paddington by IHG London
Hotel Indigo London Hyde Park Paddington by IHG Hotel London

Hotel Indigo London Hyde Park Paddington by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 457 out of 1000 reviews
Rating 8 - Good. 328 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Maya

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was affected by Heathrow Airport closure due to fire . They don’t want to refund my first 3 nights booking while we’re delayed from the original date. instead they asked for more payment. Poor customer service and greedy management. Definitely I won’t recommend this Hotel Indigo London Hyde Park Paddington
Stayed 6 nights in Mar 2025

4/10 Poor

Tricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rosemary

Only stayed one night. Very comfortable bed and good bathroom facilities
Stayed 1 night in Mar 2025

8/10 Good

Iain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, 2 minutes from Paddington Station. Staff were lovely, very accommodating. Room was fine, only complaint would be that my bed (a single in a twin room) wasn’t very comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Hayley

Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and welcoming. Breakfast was well sorted and plenty. Rooms are small but well appointed and clean. Within walking distance to paddington station and tube with plenty of food options and shops in the immediate area. We dinned at hotel restaurant one evening and all parties were pleased with pasta options ordered and service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacqueline

Room was great. Good suze Staff super friendly and helpful throughout Breakfast was great with lots of choice and again with super friendly staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will visit again!

Very nice place. Great location close to markets, restaurants and Paddington Station. Thoughtful, accommodating team.
Stayed 5 nights in Feb 2025

6/10 Okay

Sydney

Traveled with partner
Hotel did not give us the room we booked through Expedia.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
We arrived and were given a room in the basement. It definitely felt like a basement too. It was dark. The bed was hard as a rock. The floor was uneven in spots, esp by the bathroom. We stubbed our toes several times on that. There was also a nail sticking up from the floor in the bathroom that we stepped on. We coveredd it with a towel for the remainer of the trip. We asked about getting a different room but there were none. They did give us a free breakfast. Would not stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Gail, Halifax

Traveled with partner
The location was excellent. Easy access to underground and trains.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely hotel, lovely staff, but menu could have a wider range, too much pizza and pasta, very little choice otherwise, even so the beef burger was good. Will definitely choose this hotel again. Thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Rafael

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel. Super friendly staff. Great breakfast. Rooms are a bit small.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, 2 minutes walk from Paddington. It was modern and clean.
Stayed 1 night in Feb 2025

8/10 Good

kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff who handled checkin timing like pros.
Stayed 1 night in Jan 2025

4/10 Poor

Genevieve

Traveled with family
Disliked: Staff & service, property conditions & facilities
Room was supposed to have a balcony, but the balcony was unusable and unsafe. Room was noisy, had a terrible sleep. Staff messed up my taxi request causing me to be late. Hotel was worn and unpleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Ann

Stayed 3 nights in Jan 2025

10/10 Excellent

Ruby

Stayed 1 night in Jan 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It close to Paddington station, so convenient. I will definitely come back again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location in Paddington

I loved this Hotel because of its location and the great rooms. Finally, the shower was American-sized. The staff was very friendly and helpful. This is a great location to be in for Paddington train station and the tube. It also is a great place to get back to LHR if you need to
Stayed 3 nights in Dec 2024