See all properties

Holiday Inn London - Kensington High St. by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn London - Kensington High St. by IHG

Indoor pool
Creator video
Exterior
Interior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
$110
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
Wrights Lane, Kensington, London, England, W8 5SP
  • Place, Kensington High Street
    ‪3 min walk‬
  • Place, Kensington Palace
    ‪12 min walk‬
  • Place, Royal Albert Hall
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Premium Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room

7.4 out of 10
Good
(13 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room

7.6 out of 10
Good
(46 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible

7.8 out of 10
Good
(21 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed

7.0 out of 10
Good
(18 reviews)
  • 257 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

7.6 out of 10
Good
(232 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 1 King Bed

7.2 out of 10
Good
(32 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 2 Twin Beds

7.6 out of 10
Good
(21 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Twin Beds

7.4 out of 10
Good
(77 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Meeting facility
Millennium Hotel and Conference Centre Gloucester London
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very Good, 2,114 reviews
Millennium Hotel and Conference Centre Gloucester London

About this property

Holiday Inn London - Kensington High St. by IHG

4-star hotel in London City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Change of towels is available on request.
Holiday Inn London - Kensington High St. by IHG offers 706 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Imagine has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Holiday Inn London - Kensington High St. by IHG features an indoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This London hotel also offers a sauna, spa services, and a terrace. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Holiday Inn London - Kensington High St. by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
Boulevard Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Starbucks - This coffee shop serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 45 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boulevard Restaurant
  • Lounge Bar
  • Starbucks

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to all recreational facilities is subject to a surcharge.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St. by IHG Hotel
Holiday Inn London - Kensington High St. by IHG London
Holiday Inn London - Kensington High St. by IHG Hotel London

Holiday Inn London - Kensington High St. by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 763 out of 1684 reviews
Rating 8 - Good. 480 out of 1684 reviews
Rating 6 - Okay. 232 out of 1684 reviews
Rating 4 - Poor. 108 out of 1684 reviews
Rating 2 - Terrible. 101 out of 1684 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

George

Stayed 2 nights in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A large hotel, but spacious areas and plenty of room at breakfast. Nice swimming pool, decent 18m length. Good location for tube.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2025

8/10 Good

Alison

Traveled with partner
We only stayed in the room and did not use other facilities. Room was modern, clean and comfortable. The location was convenient to tube station and shops, restaurants. I recommend it.
Stayed 4 nights in Sep 2025

10/10 Excellent

Brynmor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
..
Stayed 2 nights in Sep 2025

6/10 Okay

Louise

Liked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Eleanor

Traveled with partner
Liked: Cleanliness, staff & service
Our room was larger than the last time we stayed here which was good. Staff were friendly & efficient. Unfortunately on our departure date 22/9 there was no water to our room so we couldn’t shower, make a cup of tea or flush the toilets.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Neill

Stayed 1 night in Sep 2025

4/10 Poor

Lisa

Traveled with partner
We paid for a premium room with a king sized bed, the room was lacking compared to the brochure images, the bed was about the size of a Good double (to say a queen size would be generous) the receptionist, when asked if there was a mistake in the room and bed allocation, informed me that it was an English king size bed (I am English, I own a queen sized bed that is bigger) images can be provided, the stocked fridge contained a tube of Pringles and a chocolate bar, there were no chairs or a table which made room service a bit of a challenge, the breakfast was just passable, all in all we will not be using Holiday Inn again. We suspect we were given this as an alternative to the room we bookend as the welcome message on the TV was in someone else’s name, we were told they were having technical difficulties with the system, we have our doubts about that excuse. Our next visit we will spend a little bit more for hopefully a nicer hotel.
Stocked fridge 😂
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

pape

Geoisma at reception was very kind, pleasant and helpful. Thank you
Stayed 1 night in Aug 2025

4/10 Poor

Alnasir

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room size was ridiculously small for a King Room. No space to move around . The bathroom was so tight, you could barely move without hurting yourself. The elevators for the size of the hotel, were insufficient. Overall, not satisfactory at all.
Stayed 6 nights in Sep 2025

8/10 Good

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and concierge were very helpful!
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

The staff were warm, friendly and helpful. Couldn’t ask for more.
Stayed 1 night in Sep 2025

10/10 Excellent

Jires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Arnis

Stayed 2 nights in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, popular hotel. Phenomenal area. Good pool and steam room. Good bar.
Stayed 3 nights in Aug 2025

6/10 Okay

Arnis

Stayed 3 nights in Sep 2025

8/10 Good

MARYJANE

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Location when visiting Kensignton and Notting Hill
Stayed 1 night in Sep 2025

6/10 Okay

Lior

Business traveler
Disliked: Property conditions & facilities, room comfort

Disapointing stay

Poorly maintained room. Broken phone, broken bed lamp, broken shower head. Very small and uncomfortable room. A better hotel should be secured at this price.
Stayed 3 nights in Sep 2025

8/10 Good

Debra Dianne, Lithia Springs

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The on site dining options are limited to a menu in the bar. Breakfast buffet is good but expensive. The onsite Starbucks has few options and closes early. Uber eats is the only option within 4 blocks after 8. The hotel is in a residential area so it’s quiet but everything is a few blocks walk back to the Main Street, buses, shops, dining. Not convenient for anyone with limitations!
Stayed 3 nights in Aug 2025

4/10 Poor

Consuelo

Traveled with family
Liked: Staff & service, amenities
Had a king bed standard room on 7th floor. VERY VERY small accommodation and TINY sink without counter space. This is smaller than a cabin on cruise ship. Could barely open exit door because of 2 suitcases. No drawers. Quiet and with a building view. Staff nice and lobby with good amenities. Great location. Tolerated the room for one night and because we were tired. Would request a better room next time or upgrade. Breakfast with good options. Elevator small and only fits 4 people without luggage.
Stayed 1 night in Sep 2025