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Holiday Inn Express London-Royal Docks, Docklands by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London-Royal Docks, Docklands by IHG

Exterior
Point of interest
Property amenity
Desk, soundproofing, iron/ironing board, free WiFi
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

Map
1 Silvertown Way, Canning Town, London, England, E16 1EA
  • ExCeL Exhibition Centre
    ‪14 min walk‬
  • O2 Arena
    ‪4 min drive‬
  • Westfield Stratford City
    ‪8 min drive‬
  • London (LCY-London City)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed with Sofa bed

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1003)
$182 nightly
The price was $214
The price is $182 total
includes taxes & fees
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About this property

Holiday Inn Express London-Royal Docks, Docklands by IHG

3-star hotel in Docklands
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express London-Royal Docks, Docklands by IHG offers 136 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center. This eco-certified hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Holiday Inn Express London-Royal Docks, Docklands by IHG is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Danish, English, French, German, Italian, Latvian, Lithuanian, Polish, Romanian, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Docks
Holiday Inn Express Docks Hotel
Holiday Inn Express Docks Hotel London-Royal Docklands
Holiday Inn Express London-Royal Docklands
Holiday Inn Express London-Royal Docks Docklands
Holiday Inn Express London-Royal Docks Docklands Hotel
Holiday Inn Express Docks Docklands Hotel
Holiday Inn Express Docks Docklands
Holiday Inn Express London Royal Docks Docklands
Holiday Inn Express London Royal Docks Docklands by IHG
Holiday Inn Express London Royal Docks Docklands an IHG Hotel
Holiday Inn Express London-Royal Docks, Docklands by IHG Hotel
Holiday Inn Express London-Royal Docks, Docklands by IHG London

Holiday Inn Express London-Royal Docks, Docklands by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 325 out of 1001 reviews
Rating 8 - Good. 439 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Friendly and helpful service despite room

I was put into room 315 twin room for me and my daughter and I was disappointed at the condition of the carpet stained on the entrance to the room and the back of the bathroom door wood panel chipped at the bottom. Also the painted surface near the toilet area was black from mould. I would not say this was a 3 star hotel more like a 2 star for the condition of the room I was put into and not liking the view at the back of the room looking at a derelict building not a pretty view. To finish on a positive note though the staff were friendly and attentive and the breakfast choice especially gluten free was good. Location of hotel excellent for tube station
Back of bathroom door
Area near the toilet
Back of bathroom door
Carpet on entrance to room
Stayed 2 nights in Feb 2025

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

John, Oldham

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay as always expected from Holiday Inn Express

Holiday Inn Express always deliver exactly what I expect. A good nights sleep, safe location and a filling breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Haley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 5 nights in Jan 2025

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay , great clean room , only issue the shower either red hot or freezing cold , I had the cold shower which very brief , I’m guessing that was one of the eco initiatives, but it didn’t affect my stay
Stayed 1 night in Jan 2025

10/10 Excellent

Marius

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Tatenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Shabib Kumar

Stayed 3 nights in Dec 2024

10/10 Excellent

Kai

Stayed 1 night in Dec 2024

10/10 Excellent

Gareth

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All absolutely great from booking to stay.
Stayed 1 night in Dec 2024

6/10 Okay

STEPHEN

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

JW

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business at Excel

Convenient for Excel
Stayed 3 nights in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Great
Stayed 1 night in Dec 2024

2/10 Terrible

Nandini

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here after a concert at the O2 arena and it was perfect. Such a convenient location being so close to a tube station, McDonalds, Sainsbury’s local etc. Check in was super easy and our family room (1 double a sofa bed) was PERFECT for the three of us. Beds were comfy and room was clean and surprisingly quiet facing the road. Excellent for a night or two, would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breaks are amazing, good quality food
Stayed 1 night in Nov 2024

4/10 Poor

Lloyd

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024