Grand Sapphire Hotel & Banqueting

Choose dates to view prices

Where to?

Dates

December 2025

January 2026

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk
Parking included

includes taxes & fees

Dec 14 - Dec 15

Explore the area

45 Imperial Way, Croydon, England, CR0 4RR

Place, Croydon Airport Visitor Centre
‪3 min walk‬
Place, Airport House Business Centre
‪3 min walk‬
Place, Former Croydon Airport Terminal
‪9 min walk‬
Airport, London (LGW-Gatwick)
‪32 min drive‬

Room options

Single Room

Very good

37 sq ft
Sleeps 1
1 Twin Bed

Double Room, Ensuite

Very good

36 sq ft
Sleeps 3
1 Double Bed

Twin Room, Ensuite

Very good

46 sq ft
Sleeps 2
2 Twin Beds

Family Room, Ensuite

Good

54 sq ft
1 bedroom
Sleeps 4
1 Twin Bed and 1 Double Bed

Executive Double Room, Ensuite

36 sq ft
Sleeps 3
1 Double Bed

Deluxe Double Room, Ensuite (Executive)

36 sq ft
Sleeps 3
1 Double Bed and 1 Double Sofa Bed

Similar properties

Free WiFi
Restaurant
Breakfast available
Parking available

About this property

Grand Sapphire Hotel & Banqueting

3-star hotel in Waddon

A 24-hour front desk, wedding services, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance. Housekeeping is not available.

Grand Sapphire Hotel & Banqueting offers 40 accommodations.

Grand Sapphire Hotel & Banqueting features multilingual staff and an elevator. Public areas are equipped with complimentary wired and wireless Internet access. Onsite self parking is complimentary.

Grand Sapphire Hotel & Banqueting is a smoke-free property.

Property amenities

Internet

Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free offsite parking
Free self parking on site

Conveniences

24-hour front desk

Guest services

Multilingual staff
No housekeeping service
Wedding services

Accessibility

Elevator

Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Property is also known as

Grand Sapphire Hotel Croydon

Grand Sapphire Croydon

Grand Sapphire

Grand Sapphire Hotel

Sapphire & Banqueting Croydon

Grand Sapphire Hotel & Banqueting Hotel

Grand Sapphire Hotel & Banqueting Croydon

Grand Sapphire Hotel & Banqueting Hotel Croydon

Grand Sapphire Hotel & Banqueting Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Sharon

Sep 6, 2025

Liked: Cleanliness, staff & service

Reviews

The room was adequate, could have done with a bedside lamp, the tap was loose, the quilt was not adequate and no bath towel Breakfast was basic, no attendant , and could have done with some low music

Stayed 1 night in Sep 2025

4/10 Poor

Irina

Sep 5, 2025

Stayed 1 night in Jul 2025

4/10 Poor

Irina

Traveled with partner

Sep 5, 2025

Disliked: Property conditions & facilities

Unfortunately, on this ocassion, I can't give a good review. 113, the room I was given, looked the worst I've seen in this hotel. The room was very small. In front of the bed there was the coffee table with just maybe 30 centimetres in between the table and the bed. The carpet looked really rough, with some holes in it. The door's frame looked chipped all over. The bed was not properly dressed for the stay: no mattress protector on the mattress, no topper either considering you could feel all the springs just by touching the bed. Under the bed sheet you could see something that looked like a single mattress protector on a double sized bed. Bed sheets were very rough at touch, not to mention of the duvet that was way smaller than the size of the bed and very thin. The headboard looked very dirty. Considering the stay was for just for a night, I did not make any noise about it, but overall I was dissapointed with the presentation of the room for this stay.

Stayed 1 night in Sep 2025

4/10 Poor

Verified traveler

Sep 4, 2025

Liked: Property conditions & facilities, room comfort

Disliked: Cleanliness, staff & service

Disappointing

I needed a room at the last minute near my elderly father. I parked in the car park where I was told to go but was then told I’d need to come back later to move it (it was already bed time). The hotel looked clean and up market but sadly it was superficial. Whilst the bed was sumptuously comfortable, the desk was mdf and the drawer didn’t fit. The overhead shower didn’t work and the handheld one squirted everywhere. I couldn’t open the shower gel and the gentleman at the reception desk couldn’t either- and he tried v hard! The coffee maker was a kettle and instant coffee. There was literally no coffee machine/proper coffee anywhere. It was the same at breakfast- paper cups and sachets of instant. Every table cloth was dirty and dirty crockery on all but one of the unoccupied table. My baked beans were vaguely warm and when staff finally appeared and I said as much, he just said that the light ( on the warmer) was on and went away! There was the usual sign about towels and caring for the planet but water and toiletries were in plastic bottles and paper cups at breakfast. So great night’s sleep, disappointing shower and awful breakfast experience. Definitely not what the reviews said sadly. Although there was a sign up saying you could get a discount for a 5 star review so that might explain things. Definitely not worth the money.

Stayed 1 night in Sep 2025

10/10 Excellent

Harry

Traveled with family

Aug 31, 2025

Stayed 1 night in Aug 2025

4/10 Poor

Samina

Traveled with family and small children

Aug 26, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I booked a night at the hotel as was attending a wedding and convenient to stay. The venue part for the wedding was stunning and was not an issue. The hotel itself is outdated - my single room had no storage for clothes and none of the power point sockets were charging up my appliances. My sister and cousins room had no locks on the doors. The beds were comfortable however. The complimentary breakfast was complimentary for a reason - it was terrible Sausages looked like out of a can and not what we expected, neither was the food warmed up. Then we saw one of the staff light the fire underneath it but the kids had already had toast by then. The waiter said the other waiter was supposed to have done it to warm up the food but that he’s ‘lazy’ Won’t be recommending or returning to this hotel who even had the audacity to ask us to write them a good review !

Stayed 1 night in Aug 2025

4/10 Poor

Lorraine

Traveled with family

Aug 26, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

I checked in without any issues, although I thought it strange that photographic ID was requested and photocopied. Git tobthe room and initially we thought this is lovely. However, the tap in the bathroom was very stiff to turn on, with a firm hand it came on splashing whatever on me and was very noisy. The overhead mirror light did not work, no place to put toiletries. The bed was rock hard and the duvet cover had stains on it (changed by housekeeping the next day), i was in pain the morning having had a poor nights sleep, not only because of the bed but there needs to be some investment to prevent noise pollution from the busy road. There was also some internal noise, couldn't identify what this noise was. Breakfast was lacking, the beans and artificial sausages have a lot to be desired. Breakfast was limited. I was surprised that there was no hot drinks machine with a decent variety of hot beverages. Sachets of coffee and tea. On the day of checking out at 2 minutes to 11, I received a call from reception telling me that I need to check out at 11. I responded that I was aware, and was very annoyed, considering the nature of hotels should hospitality. When i got to reception I asked the guy at reception if it’s usual practice to call guests telling them to check out at 11. He claimed that someone was looking for their room and they thought that the room that I was in was there's. This I found to be highly improbable as check in as at 3pm. Hotel not recommend.

Stayed 2 nights in Aug 2025