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Dorsett Shepherds Bush

4.0 star property

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Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Reception
Lobby
Dorsett Room | 1 bedroom, premium bedding, minibar, in-room safe
Front of property - evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Westfield London Shopping Centre
    ‪7 min walk‬
  • Kensington High Street
    ‪20 min walk‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(21 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Dorsett Room

Dorsett Room | 1 bedroom, premium bedding, minibar, in-room safe

Dorsett Room

8.4 out of 10
Very good
(103 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dorsett Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Dorsett Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Dorsett Room

1 bedroom, premium bedding, minibar, in-room safe

Dorsett Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Studio Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby lounge

The Hoxton Shepherds Bush

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (694)
$308 nightly
The price is $308 total
includes taxes & fees
The Hoxton Shepherds Bush

About this property

Dorsett Shepherds Bush

4-star hotel in Hammersmith and Fulham
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Dorsett Shepherds Bush is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant Spice Gallery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Jin Bar - This bar serves breakfast and light fare. Open daily.
Cafe - This coffee shop serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe
  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 936 out of 2110 reviews
Rating 8 - Good. 558 out of 2110 reviews
Rating 6 - Okay. 329 out of 2110 reviews
Rating 4 - Poor. 168 out of 2110 reviews
Rating 2 - Terrible. 119 out of 2110 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Stayed 1 night in Mar 2025

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Clint

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay

Very comfortable with fantastic welcoming staff.
Stayed 2 nights in Mar 2025

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a great spot especially if you are going to the empire for a gig.
Stayed 1 night in Mar 2025

10/10 Excellent

Spencer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay overall

Lovely hotel overall, arrived early and was told room ready, great I thought but was asked to pay £20 more which was disappointing. Needless to say I declined and stored my bags with the concierge. Nice clean room on the 6th floor overlooking the park.
Stayed 1 night in Mar 2025

8/10 Good

Jeanette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not far from Westfield and three different tube stations. Nice hotel would stay again.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Generally very good!
Stayed 3 nights in Mar 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service

Disappointed

Room was small , the heater was working all the time , they couldn’t fix it , we got a fan it was working better! Every were in the hotel were buckets of water leaking everywhere! The staff was very helpful, tried to help
Stayed 4 nights in Mar 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in a great location

Very nice hotel in a great location. Good breakfast. Tiny room.
Stayed 1 night in Mar 2025

6/10 Okay

Bev

Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Tyrone

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

A great big disappointment

No room upgrade on arrival despite being a gold Hotels.com member, room was very small and dated. I was placed next to a cleaners cupboard so chatter and a door banging every ten minutes woke me very early in the morning. The room was ridiculously hot and I couldn't make it warmer. Window was sealed so couldn't open that. Toilet seat was in need of retirement, shaver socket didn't work. WiFi was patchy and slow. I rarely leave bad reviews but this place was a big disappointment. One good thing was that it is right next to the O2 Empire and less than ten mins walk from Shepherds Bush tube station. Staff were friendly enough
Stayed 1 night in Mar 2025

2/10 Terrible

L

Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Anatalie

Liked: Cleanliness, staff & service, property conditions & facilities
great experience. left something in hotel room after check out & was able to retrieve it
Stayed 2 nights in Mar 2025

10/10 Excellent

Chukwuemeka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was clean lobby very nice good stay all around
Stayed 1 night in Mar 2025

8/10 Good

Badreldin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Emyr

Stayed 2 nights in Mar 2025

10/10 Excellent

Rosie

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay

The hotel is very closed to Westfield shopping centre. There are a lot of restaurants around.
Stayed 1 night in Mar 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Kath

Stayed 2 nights in Mar 2025

10/10 Excellent

Epiphanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

perfect location for visiting Westfield Shopping Centre. Friendly staff, clean rooms, lovely breakfast. Our room had a noisy extractor/aircon, otherwise excellent stay.
Stayed 1 night in Mar 2025

8/10 Good

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good-will return!
Stayed 1 night in Mar 2025