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Crowne Plaza London Heathrow T4 by IHG

4.0 star property

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Photo gallery for Crowne Plaza London Heathrow T4 by IHG

Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Daily full breakfast (GBP 19.95 per person)
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Air conditioning
$129
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Terminal 4, Swindon Road, London Heathrow Airport, Hounslow, England, TW6 3FJ
  • Place, Twickenham Stadium
    ‪13 min drive‬
  • Place, Thorpe Park
    ‪13 min drive‬
  • Place, Hampton Court Palace
    ‪16 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪7 min drive‬

Room options

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room

9.6 out of 10
Exceptional
(24 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (Club Floor)

Room amenity

Premium Room, 1 King Bed (Club Floor)

8.8 out of 10
Excellent
(15 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(262 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Crowne Plaza, Club Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Club Suite, 1 King Bed (Crowne Plaza, Club Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Free WiFi
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4.5 out of 5, Wonderful, 4,705 reviews
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About this property

Crowne Plaza London Heathrow T4 by IHG

4-star Hounslow hotel, connected to a rail/subway station in Heathrow Villages
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Crowne Plaza London Heathrow T4 by IHG offers 304 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1313 square feet (122 square meters) include conference space. This Art Deco hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle at scheduled times is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crowne Plaza London Heathrow T4 by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Urban Brasserie - This brasserie serves breakfast and dinner. A children's menu is available.
Destination Bar - This bar serves dinner and light fare. Open daily.
Express Cafe & Restaurant - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight at scheduled times
  • Secured, covered self parking on site (GBP 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; GBP 19.95 for adults and GBP 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Destination Bar
  • Express Cafe & Restaurant
  • Urban Brasserie

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,313 square feet of conference space
  • 4 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (43 inch wide door)
  • Grab bar in shower
  • Handrails in stairways (41 inches high)
  • Height-adjustable showerhead
  • Low-height bed (25 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 19.95 for adults and GBP 9.00 for children
  • Airport shuttle fee: GBP 6.80 per person (one-way)
  • Airport shuttle fee per child: GBP 2 (one-way), (up to 12 years old)
  • Covered self parking fee: GBP 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza London Heathrow T4 Hotel Hounslow
Crowne Plaza London Heathrow T4 Hotel
Crowne Plaza London Heathrow T4 Hounslow
Crowne Plaza London Heathrow
Crowne Plaza London Heathrow T4
Crowne Plaza London Heathrow T4 by IHG Hotel
Crowne Plaza London Heathrow T4 an IHG Hotel
Crowne Plaza London Heathrow T4 by IHG Hounslow
Crowne Plaza London Heathrow T4 by IHG Hotel Hounslow

Crowne Plaza London Heathrow T4 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1097 out of 1685 reviews
Rating 8 - Good. 400 out of 1685 reviews
Rating 6 - Okay. 107 out of 1685 reviews
Rating 4 - Poor. 47 out of 1685 reviews
Rating 2 - Terrible. 34 out of 1685 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed, Aberdeen

Stayed 1 night in May 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good overall (markedly better than Hilton)

Comfortable stay. Service very good. Breakfast also very good, ( pre-pay to save $) Try Indian dishes for dinner-excellent and authentic) Unfortunately, everything was overpriced Insider tip: If you’re looking for a more reasonably priced soft drink, use soda machine in Terminal 4 just outside long walkway.
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ted

Liked: Staff & service, amenities, property conditions & facilities
Ease of check in, connected to airport, only issues, no washclothes. The only hotel I only stayed at that never provided them, that may be a UK thing.Everything else was excellent.
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Stayed 2 nights in Jul 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Crowne Plaza is connected to a Holiday Inn, which provides a breakfast. The Crowne Plaza does not even have coffee for guests in the morning. Also the shuttle in the morning is not reliable. There is a VERY detailed schedule of the pickup times on the counter. The representative told us to arrive early for our pickup and so we did but it arrived quite late and the guest services had no information. We began to understand why people were booking UBER pickup. I must say also that the advertised free shuttle to the airport was a primary reason for choosing the hotel, but we were told that we had to pay for the shuttle when it arrived. So this is just information. Other than this, the hotel is fine.
Stayed 1 night in Jul 2025

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights after a cruise. The hotel is in Terminal 4 at LHR and easy to get to; however, you need to select the correct bus to get there. We thought we had a free one, but found that it was not. By that time we were too tired to change buses and simply paid the fare. Breakfast was excellent; dinner menu could be improved with more standard offerings. Rooms are clean and well appointed. Will likely stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely close to the airport and easy to access through a covered walkway
Stayed 1 night in Jul 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
It was easily accessible to the airport
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel at LHR - stayed multiple times

We love this hotel and have stayed here 3 times in the past 5 years on the last night of our trips. It is very convenient to Heathrow. There is a direct walkway from Terminal 4 and several good places to eat at the hotel. Rooms are clean and very well maintained. A family room was not available for our most recent stay, so we booked 2 rooms. The hotel was incredibly helpful in getting us adjoining rooms, so we could stay side-by-side. Highly recommend this Crowne Plaza for transit Heathrow passengers.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul, Portland

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a good spot
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels at Heathrow, and walkable to/from Terminal 4.
Stayed 1 night in Jul 2025

10/10 Excellent

Ardiana

Stayed 1 night in Jul 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sze Ki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room,
Stayed 1 night in Jul 2025

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect airport hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Large room, great bed.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 3 nights in Jun 2025

10/10 Excellent

Rashid, Brooklyn

Stayed 1 night in Jul 2025

8/10 Good

William

Traveled with family
Shower was not very good. Lack of wash clothes. When asked to provide some wash clothes we were told they did not have the staff to provide them to us.
Stayed 1 night in Jul 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay during our layover. I would definitely stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel easy walk from Terminal 4 through a walkway. Perfect for an early morning flight. Limited food options around the hotel and restaurant is expensive.
Stayed 1 night in Jul 2025