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Crowne Plaza London Ealing by IHG

4.0 star property

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Photo gallery for Crowne Plaza London Ealing by IHG

Front of property
Junior Suite, 1 Queen Bed (Living Area) | Minibar, in-room safe, desk, blackout drapes
Property amenity
Property amenity
Daily buffet breakfast (GBP 18.95 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • 24/7 front desk
  • Bar
$114
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Western Avenue Hanger Lane, London, England, W5 1HG
  • Place, Shree Sanatan Hindu Mandir
    ‪20 min walk‬
  • Place, Ealing Broadway Shopping Center
    ‪7 min drive‬
  • Place, Walpole Park
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

7.0 out of 10
Good
(4 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Bathtub (Bathtub)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Bathtub (Bathtub)

8.4 out of 10
Very good
(12 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area) | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed (Living Area)

7.2 out of 10
Good
(7 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed (Living Area)

Junior Suite, 1 Queen Bed (Living Area) | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 Queen Bed (Living Area)

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

Premium Room, 1 King Bed (Top Floor) | Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed (Top Floor)

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed (Top Floor)

Premium Room, 1 Queen Bed (Top Floor) | Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed (Top Floor)

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Walk-In Shower)

Standard Room, 1 Queen Bed (Walk-In Shower) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Ground Floor

Minibar, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Ground Floor

  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza London Ealing by IHG

4-star hotel in Ealing
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Crowne Plaza London Ealing by IHG offers 139 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Crowne Plaza London Ealing by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
W5 Restaurant - This restaurant serves breakfast only.
W5 Bar - This gastropub serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • W5 Bar
  • W5 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Uncovered self parking fee: GBP 19.00 per day
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Ealing
Crowne Plaza Ealing Hotel
Crowne Plaza Ealing Hotel London
Crowne Plaza Ealing London
Crowne Plaza London Ealing
Ealing Crowne Plaza
London Crowne Plaza Ealing
London Ealing Crowne Plaza
Crowne Plaza London Ealing Hotel
Crowne Plaza London Ealing
Crowne Plaza London Ealing by IHG Hotel
Crowne Plaza London Ealing an IHG Hotel
Crowne Plaza London Ealing by IHG London
Crowne Plaza London Ealing by IHG Hotel London

Crowne Plaza London Ealing by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 443 out of 1003 reviews
Rating 8 - Good. 376 out of 1003 reviews
Rating 6 - Okay. 105 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aseem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Asmalyn

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Bahja

Liked: Staff & service, amenities
Dev was lovely and made our check-in smooth and welcoming. The hotel itself is pretty standard—clean and functional, but nothing particularly special.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
everything was good
Stayed 1 night in Aug 2025

10/10 Excellent

VIPUL, SAN ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk service, accessible, shopping and dining options.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room was an excellent size for a family and very comfy Staff were welcoming Could do with a redecoration as a little tatty
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall!

Really nice hotel. It was easy to park and it’s right on the Hanger Lane tube station. The room was clean and comfortable, the breakfast selection was really good. We were told breakfast was until 10.30 but we went down late one morning (so our own fault) and it was being cleared away at 10.15, just something to be mindful of. Would stay again, lovely weekend spent there.
Stayed 2 nights in Aug 2025

6/10 Okay

Kayleigh

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Morgan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location for tube stop. But not a lot of dining options around this area
Stayed 1 night in Aug 2025

4/10 Poor

Leonard

Stayed 1 night in Jul 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 11 days here and loved the staff, breakfast was excellent and Pedro and Sadie were amazingly helpful and super friendly. From the moment we checked in until the day we left all front counter, dining room and cleaning staff were terrific. The only negatives were with the rooms - bed was too small - only a double and really should be a Queen as a minimum. TV was very small, needs an upgrade. Toilet wouldn't flush - pressure very low. Very close (3 min walk) to Hanger Lane tube station (central line) so you're in Marble Arch/Oxford St in about 9 stops - 20 minutes. Will definately stay there again. Good value for money.
Stayed 11 nights in Jul 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints

The stay was for 2 nights and it was fine. Staff were all lovely. Room was great. No complaints. When you come out of the Tube Station at Hangar Lane you need to go around to the right and use the subway which brings you up just a few metres from the hotel.
Stayed 1 night in Jun 2025

4/10 Poor

Jeff

Liked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Jake

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I ordered breakfast for room service , told one off cleaners could you take my left overs she says leave it outside your door was outside in hall all morning and most off the afternoon breakfast not even 1 star absolute terrible of breakfast hash browns soggy egg over cooked bacon terrible sausages were decent and rest was not good enough best thing about this stay was the staff and nice gentlemen behind reception I wouldn’t recommend this stay.
Stayed 2 nights in Jul 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Nassem

Traveled with partner
Liked: Cleanliness
Good
Stayed 9 nights in Jul 2025

6/10 Okay

Kevin

Liked: Staff & service
It was fine
Stayed 1 night in Jun 2025

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service, room comfort
Very dated, wifi disappointing, staff were great and professional
Stayed 1 night in Jun 2025

10/10 Excellent

Lee-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs attention to detail

Slow check in sat and waited 45 mins so not in til 3.45. Little thing like the plug leaked in bath so couldn’t get one
Stayed 1 night in Jun 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reception staff impossible to understand and tried to double charge, ridiculously expensive in the first place, but comfortable enough
Stayed 1 night in Jun 2025

10/10 Excellent

Ravin

Stayed 2 nights in Jun 2025