Along with self parking, this hotel has a 24-hour front desk and a garden. WiFi in public areas is free. Housekeeping is available on request.
City Inn Express Hotel offers 20 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.
City Inn Express Hotel features a garden. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Free in-room WiFi has a 1-device limit
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Onsite parking available only on request
Self parking on site (GBP 20 per day)
Limited onsite self parking (max 1 space per unit)
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Guest services
Housekeeping (on request)
Outdoors
Garden
Accessibility
No elevator
Room amenities
Entertainment
TV
More
Laptop workspace
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
Optional extras
Self parking fee: GBP 20 per day
Late check-in fee for check-in between midnight and 4:00 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts cash
Property Registration Number HOTEL
We should mention
This property does not have elevators
Free in-room WiFi has a 1-device limit
Parking height restrictions apply
Property is also known as
CITY INN EXPRESS HOTEL Hotel
CITY INN EXPRESS HOTEL LONDON
CITY INN EXPRESS HOTEL Hotel LONDON
City Inn Express Hotel Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 20 out of 117 reviews
10 - Excellent
20
Rating 8 - Good. 42 out of 117 reviews
8 - Good
42
Rating 6 - Okay. 23 out of 117 reviews
6 - Okay
23
Rating 4 - Poor. 12 out of 117 reviews
4 - Poor
12
Rating 2 - Terrible. 20 out of 117 reviews
2 - Terrible
20
7.0/10
Cleanliness
7.4/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10 Good
Stephen
Oct 1, 2025
This place is tucked behind a gas station in Hackney and there's lots of good restaurants and shops in the area. The rooms are basic and the staff are friendly and helpful.
Shops, bars and restaurants nearby. The staff were friendly and the room basic but enough comfort for us. There were no tea / coffee equipment in the room but you could make it downstairs if required. Shower was small but clean. Overall value for money spent.
It was fine for one night and room was quiet and clean.
The only complaint was no refreshments in the room, it is shared with the guest, via a kettle, paper cups and basic refreshments in the reception area
The room in bad condition smells all over refuse to change it and ask for extra 60£ also 20£ for parking I felt ashamed I stayed there and I got my wife with me very bad
Only stayed a night as at a festival nearby simple accommodation which was all I wanted. Lot of noise from nearby property which hotel tried to solve.
Henry
Stayed 1 night in Aug 2025
6/10 Okay
kaylin
Aug 24, 2025
kaylin
Stayed 2 nights in Aug 2025
8/10 Good
poppy
Traveled with group
Aug 19, 2025
Liked: Cleanliness, staff & service
I like rahjeh on reception.
However expedia said that you could pay on arrival. Infact the payment tried to be taken prior on the day and due to it being an old card, payment was not taken. The room was then cancelled.
Luckily they were able to give us one of the disabled rooms, however we did not have our own bathroom.
Staff were very friendly and helpful
Bedroom and bathroom were dirty (probably hadn't been properly cleaned in a while). Light pullcord in bathroom was disgusting and the toilet seat broken. There was hair in the shower and stains on the sheets. The room was very shabby and tired. Beds were uncomfortable.
Reception didn't seem to care when issues were raised.
Amanda
Stayed 1 night in Jul 2025
6/10 Okay
Cara
Traveled with partner
Jul 26, 2025
Liked: Cleanliness, staff & service
Great for what we wanted, close to train station.
Room very basic but comfortable.
Nice bars in the area and plenty of options for food.
A lot of noise from neighbouring buildings.
Great staff very welcoming and showed a great interest in reason for stay and if we had a good night, room was good bed was okay main downside was the surrounding area but location worked for where we needed to be. All in all 4/5
I had booked 2 rooms for my family (inc 2 teens). Service on arrival was poor. Argumentative and lack of any caring attitude. Received a request to see evidence that the kids were ours. Also they wanted to see ID for our kids and my partner. They also showed us ID of other guests (breach of Data protection), this proved though they only took 1 person's ID. The hallways were soaked in water which were slippery. The rooms looked clean when entering but we found chair and fan broken. In one of the rooms, no towels were provided at all. The showers were dirty. Used soap in the shower tray. The shower frame (to hold the shower head to wall) was broken. Dirty rooms as we found empty bottles and rubbish down sides of bed. Barely any plug sockets and the ones we did find did not work. Windows were difficult to close so had to suffer with the noise from outside.