Along with self parking, this hotel has a 24-hour front desk and a garden. WiFi in public areas is free. Housekeeping is available on request.
City Inn Express Hotel offers 20 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.
City Inn Express Hotel features a garden. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Free in-room WiFi has a 1-device limit
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Onsite parking available only on request
Self parking on site (GBP 20 per day)
Limited onsite parking (max 1 space per unit)
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Guest services
Housekeeping (on request)
Outdoors
Garden
Accessibility
No elevator
Room amenities
Entertainment
TV
More
Laptop workspace
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
Optional extras
Self parking fee: GBP 20 per day
Late check-in fee for check-in between midnight and 4:00 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts cash
Property Registration Number HOTEL
We should mention
This property does not have elevators
Free in-room WiFi has a 1-device limit
Parking height restrictions apply
Property is also known as
CITY INN EXPRESS HOTEL Hotel
CITY INN EXPRESS HOTEL LONDON
CITY INN EXPRESS HOTEL Hotel LONDON
City Inn Express Hotel Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Bedroom and bathroom were dirty (probably hadn't been properly cleaned in a while). Light pullcord in bathroom was disgusting and the toilet seat broken. There was hair in the shower and stains on the sheets. The room was very shabby and tired. Beds were uncomfortable.
Reception didn't seem to care when issues were raised.
Amanda
Stayed 1 night in Jul 2025
6/10 Okay
Cara
Traveled with partner
Jul 26, 2025
Liked: Cleanliness, staff & service
Great for what we wanted, close to train station.
Room very basic but comfortable.
Nice bars in the area and plenty of options for food.
A lot of noise from neighbouring buildings.
Great staff very welcoming and showed a great interest in reason for stay and if we had a good night, room was good bed was okay main downside was the surrounding area but location worked for where we needed to be. All in all 4/5
I had booked 2 rooms for my family (inc 2 teens). Service on arrival was poor. Argumentative and lack of any caring attitude. Received a request to see evidence that the kids were ours. Also they wanted to see ID for our kids and my partner. They also showed us ID of other guests (breach of Data protection), this proved though they only took 1 person's ID. The hallways were soaked in water which were slippery. The rooms looked clean when entering but we found chair and fan broken. In one of the rooms, no towels were provided at all. The showers were dirty. Used soap in the shower tray. The shower frame (to hold the shower head to wall) was broken. Dirty rooms as we found empty bottles and rubbish down sides of bed. Barely any plug sockets and the ones we did find did not work. Windows were difficult to close so had to suffer with the noise from outside.
Philip
Stayed 1 night in Jul 2025
6/10 Okay
Holley
Jul 20, 2025
Holley
Stayed 2 nights in Jul 2025
8/10 Good
Don
Traveled with family
Jul 6, 2025
Liked: Cleanliness
Friendly, family run, reasonably priced hotel. Close to public transport
Don
Stayed 2 nights in Jul 2025
8/10 Good
Simon
Jul 5, 2025
Liked: Cleanliness
Value stay for London.
Good budget hotel but quite hard to find down the back street.
Simon
Stayed 1 night in Jul 2025
8/10 Good
Julian
Business traveler
Jul 5, 2025
Liked: Cleanliness, staff & service, room comfort
Affordable Stay in the Ambient London Fields
Super affordable stay—well worth the money.
At the price point, you get what you paid for—it does deliver on all its promises, and the hotel staff were extremely friendly!
Julian
Stayed 2 nights in Jul 2025
8/10 Good
Adrian
Jul 1, 2025
Adrian
Stayed 1 night in Jun 2025
8/10 Good
Andrzej
Jun 30, 2025
Andrzej
Stayed 1 night in Jun 2025
6/10 Okay
Philip
Traveled with family
Jun 29, 2025
Only a 1 night stay after attending a concert so wasn’t looking for anything to expensive.Room was very small as was bathroom but did the job required.
Philip
Stayed 1 night in Jun 2025
8/10 Good
Guy
Business traveler
Jun 25, 2025
Liked: Cleanliness, staff & service, room comfort
Clean and comfortable.
Clean and comfortable hotel. Very hard to find at first. A bit more info re location on the listing would be helpful.
Staff friendly.
Good value for money.
Shower was a bit weak.
Guy
Stayed 1 night in Jun 2025
6/10 Okay
Tyrone
Traveled with partner
Jun 8, 2025
Liked: Cleanliness
This was sufficient enough for one night stay after a concert. Nothing spectacular. Very small room and it’s clean can’t ask for much more for the pricing.
The staff were really friendly and helpful. The rooms however are in need of updating. Used soap bars left on top of shower unit and damaged furniture.
We knew it was a 2* so expectations were low - but it was grim. The condition of the room was appalling but given we were rushing to make a gig had no time to challenge. Broken lights. Bare bulbs. Broken locks. Plastic matress with tired bed linen that did not fit. Suspicious gunk on wall. Poor 70s DIY bathroom. Broken toilet seat. Curtains hanging by a thread. £150 is an outrageous fee and I have stayed in better accomodation backpacking in 3rd world countries. Miserable. Looking at previous reviews they are clearly binary in nature - genuine and fake? Many 'Excellent' 10s with no narrative and single names. These elevate the score to a 2*. So very disappointed and not a little miffed at being duped. Had an intense need to get home and have a shower upon leaving. Brings Hotel.com reputation into question. Suspiciously unable to upload photos...
David
Stayed 1 night in Jun 2025
6/10 Okay
Paula
Jun 7, 2025
No tea/coffe making in the room.
Paula
Stayed 1 night in Jun 2025
6/10 Okay
William, Coventry
May 27, 2025
Did what it says on the tin. A place to lay your head down. Not easy to find because it’s not on the main road, you have to past the garage on the left hand side and turn left. Staff on reception were friendly, gave me the key and WiFi code, plus were there to let me in after an evening out. Room was a basic room which is what you would expect from a lower end budget hotel. The room was cleaned daily and towels replaced. No complaints. I would stay here again.
Hotel is difficult to find, and not in a particularly safe area. Although the price was cheaper than other options, it was still not worth the money. The rooms aren’t cleaned well and the facilities are pretty horrible. For some reason they want you to leave your room key when you go out for the day too. I wouldn’t recommend this place at all.