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Aparthotel

Citadines Trafalgar Square London

4.0 star property

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Photo gallery for Citadines Trafalgar Square London

Exterior
Apartment, 2 Bedrooms | Living area | Flat-screen TV
Room amenity
Studio | Egyptian cotton sheets, premium bedding, in-room safe, desk
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Pet friendly
  • Laundry
  • Kitchen
$283
includes taxes & fees
Dec 25 - Dec 26

Explore the area

View in a map
18/21 Northumberland Avenue, London, England, WC2N 5EA
  • Place, Charing Cross
    ‪2 min walk‬
  • Place, Theatreland
    ‪2 min walk‬
  • Place, The Strand
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Studio

Studio | Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Room amenity

Apartment, 1 Bedroom

  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Room amenity

Apartment, 2 Bedrooms

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 2 Twin Beds

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Exterior
The Grand at Trafalgar Square
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,685 reviews
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About this property

Citadines Trafalgar Square London

4-star aparthotel in London City Centre
This smoke-free aparthotel features coffee/tea in a common area, a business center, and a meeting room. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a refrigerator and a microwave. Change of towels is available on request.
Citadines Trafalgar Square London offers 187 air-conditioned accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly aparthotel also offers a library, multilingual staff, and coffee/tea in a common area.

Citadines Trafalgar Square London is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:30 AM and 11:30 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children aged 7-12
  • Coffee and tea in common areas

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: GBP 50 per night

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Library
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 88 lbs per pet)
  • Fee: GBP 15 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 187 units
  • 8 floors
  • Built in 1995
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 88 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fees vary based on unit and length of stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 7.5 for children aged 7 to 12
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Citadines Prestige Trafalgar
Citadines Prestige Trafalgar Aparthotel
Citadines Prestige Trafalgar Aparthotel London Square
Citadines Prestige Trafalgar Square London
Citadines Trafalgar
Trafalgar Citadines
Citadines Trafalgar Square London Aparthotel
Citadines Trafalgar Square Aparthotel
Citadines Trafalgar Square London
Citadines Trafalgar Square
Citadines Trafalgar Square London Hotel London
Citadines Hotel London
Citadines Trafalgar Square London England
Citadines Hotel London
Citadines Trafalgar Square London London
Citadines Trafalgar Square London England
Citadines Trafalgar Square London Aparthotel
Citadines Trafalgar Square London Hotel London
Citadines Trafalgar Square London Aparthotel London

Citadines Trafalgar Square London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1738 out of 3787 reviews
Rating 8 - Good. 1508 out of 3787 reviews
Rating 6 - Okay. 350 out of 3787 reviews
Rating 4 - Poor. 136 out of 3787 reviews
Rating 2 - Terrible. 55 out of 3787 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

winston

Traveled with family
Liked: Cleanliness, room comfort
Great location and service.
Stayed 4 nights in Aug 2025

8/10 Good

Elissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We did not eat at the property but there are excellent choices within walking distance. The beds were not super comfortable and there was quite a lot of noise outside.
Stayed 2 nights in Aug 2025

6/10 Okay

Thomas

Liked: Cleanliness

A little Shabby.

Our room was a little shabby. Tiles coming unglued and poorly repaired walls with plaster marks. Something i would be fine with at a Holiday Inn, but not for the price I paid. The AC wasnt very strong and the room was constantly above 75. Breakfast was OK, but much better dining options outside the Hotel. Nice area to stay.
I wouldn't repair a wall in my home this poorly...why would you want to see this at a "4*" hotel?
Glued on backsplash peeling off. Made place feel cheap..
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, room comfort

Perfect Location

The Hotel is located perfectly to walk to all restaurants, shops, Big Ben and other attractions. Love the free coffee, cappuccinos and Lattes. Would definitely stay here again.
Stayed 3 nights in Aug 2025

6/10 Okay

Hyung Chul

Liked: Room comfort

Great location for a family trip

Great location but the property needs a bit of love and care. A bit awkward service at the reception. Pick for the location but lower your expectations.
Stayed 2 nights in Aug 2025

10/10 Excellent

eduardo

Liked: Cleanliness, room comfort

Awesome Hotel

Excellent location, close to everything. Super nice and helpful staff. Beds were a little hard and shower curtains stuck to the body while showering. Other than that, perfect place to stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Suryakala

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service throughout the 9 nights stay. Great location to see the major attractions. Room had thoughtful design for charging your devices. The bed comfortable and larger than expected. Tesco Express within 2 minutes walk. Embankment station within 2 minutes walk. The staff was efficient and unobtrusive.
Stayed 9 nights in Jul 2025

2/10 Terrible

Scott, New York

Stayed 5 nights in Jun 2025

8/10 Good

Steven, Charlotte

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Elevators (only 2) kept going out of order, AC very poor in very hot conditions.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cindi

Liked: Cleanliness, property conditions & facilities
Close to everything.
Stayed 8 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Vincent

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Although the location is great, the door to our room was defective & our air conditioning barely cooled the room. The staff offered little support to these issues. There was also some confusion on the room size, which did not match up well with the photos. This was my second stay here & I’m not sure I would pick this one next time.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hannah

Stayed 6 nights in May 2025

4/10 Poor

Carol

Traveled with partner
Poor service from check in desk to cleaning of rooms. We were expected to empty our own trash every day. Expensive for the service we received. Only positive for us was the location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in May 2025

8/10 Good

Amelia, Phildelphia

Traveled with family
Loved having 2 bedrooms and a kitchen. The room was clean but the bathroom could have used a deep cleaning. The hallways were a little dark and dingy looking. Overall my stay was fine and much better than having to book 2 rooms for 4 people.
Stayed 3 nights in May 2025

10/10 Excellent

Gail

Liked: Cleanliness, room comfort
Great location, comfortable bed and clean room and has a kitchenette. Very happy with this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Zhanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Room was clean and quiet, bed was comfortable. Would stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, room comfort
The hotel itself was great! Just hit a snag at check in and was told the wrong room number and had an awkward encounter with someone who was already settled into that room
Stayed 3 nights in Apr 2025

10/10 Excellent

Normand

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Patricia

Traveled with group
Liked: Cleanliness
Love the location. Rooms are old but so is beautiful hotel. Good service from maintenance when safe needed repair. It would’ve been nice if Front staff would’ve been able to be more helpful in directing us to tours.
Stayed 4 nights in Apr 2025

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room size and facilities were great - kitchenette a real bonus. Location could not be better. The hotel offered a quiet space in a busy part of London. Easy access to Charing Cross and Embankment stations. Will certainly use it again.
Stayed 1 night in Apr 2025

10/10 Excellent

Joon

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Milcah

Traveled with family
Disliked: Cleanliness, amenities
Stayed here with my family. My 12 year old went to get to bed and there was blood on the sheets. Staff changed them but didn't seem bothered. The coffee there made me terribly sick, no ventilation in any of the bathrooms always hot and humid. Must open the windows. At night very noisy due to bars.
Stayed 6 nights in Apr 2025