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Chessington Safari Hotel

3.5 star property

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Photo gallery for Chessington Safari Hotel

1 bedroom, in-room safe, desk, laptop workspace
Terrace/patio
Interior entrance
Breakfast, lunch, dinner served; Modern European cuisine, garden views
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Leatherhead Road, Chessington, England, KT9 2NE
  • Chessington World of Adventures
    ‪4 min walk‬
  • Sandown Park
    ‪8 min drive‬
  • Hampton Court Palace
    ‪9 min drive‬
  • London (LGW-Gatwick)
    ‪33 min drive‬

Room options

View all photos for Safari King Family room with bunk beds & Wanyama view

Safari King Family room with bunk beds & Wanyama view | 1 bedroom, in-room safe, desk, laptop workspace

Safari King Family room with bunk beds & Wanyama view

7.6 out of 10
Good
(5 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Safari Double room with bunk beds

1 bedroom, in-room safe, desk, laptop workspace

Safari Double room with bunk beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Discovery family room

Azteca Discovery family room | 1 bedroom, in-room safe, desk, laptop workspace

Azteca Discovery family room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Accessible twin room

Safari Accessible twin room | 1 bedroom, in-room safe, desk, laptop workspace

Safari Accessible twin room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Safari Twin room with bunk beds

Safari Twin room with bunk beds | 1 bedroom, in-room safe, desk, laptop workspace

Safari Twin room with bunk beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Safari Zebra family room

Safari Zebra family room | 1 bedroom, in-room safe, desk, laptop workspace

Safari Zebra family room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Accessible themed family room

Azteca Accessible themed family room | 1 bedroom, in-room safe, desk, laptop workspace

Azteca Accessible themed family room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Double Room with Bunk Beds & Wanyama view

Safari Double Room with Bunk Beds & Wanyama view | 1 bedroom, in-room safe, desk, laptop workspace

Safari Double Room with Bunk Beds & Wanyama view

7.4 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari African adventure family room

Safari African adventure family room | 1 bedroom, in-room safe, desk, laptop workspace

Safari African adventure family room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Azteca Monkey family room with Wanyama view

Azteca Monkey family room with Wanyama view | 1 bedroom, in-room safe, desk, laptop workspace

Azteca Monkey family room with Wanyama view

7.0 out of 10
Good
(2 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari Twin room with bunk beds& Wanyama View

Safari Twin room with bunk beds& Wanyama View | 1 bedroom, in-room safe, desk, laptop workspace

Safari Twin room with bunk beds& Wanyama View

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Safari Family room

Safari Family room | 1 bedroom, in-room safe, desk, laptop workspace

Safari Family room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for Azteca Monkey family room

Azteca Monkey family room | 1 bedroom, in-room safe, desk, laptop workspace

Azteca Monkey family room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Safari King Family room with bunk beds

1 bedroom, in-room safe, desk, laptop workspace

Safari King Family room with bunk beds

7.6 out of 10
Good
(10 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

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About this property

Chessington Safari Hotel

3.5-star Chessington hotel walkable to Chessington World of Adventures
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Chessington Safari Hotel offers 219 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chessington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

In addition to a children's pool and an indoor pool, Chessington Safari Hotel provides a hot tub and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 3 meeting rooms. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Chessington Safari Hotel is a smoke-free property.

Safari Bar and Grill - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Temple Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Safari Bar and Grill
  • Temple Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Indoor pool
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 24 and December 26.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • A facilities fee includes use of: sauna; hot tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Chessington Safari Hotel
Chessington Safari
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey
Chessington Safari Hotel Hotel
Chessington Safari Hotel Chessington
Chessington Safari Hotel Hotel Chessington

Chessington Safari Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 483 out of 1002 reviews
Rating 8 - Good. 290 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Stayed 1 night in Apr 2025

8/10 Good

Ahmed

Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Stayed 1 night in Mar 2025

10/10 Excellent

Glynn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

L

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel - it would be fab for family stays. But when the park is closed, its a good place to stay on business because the rooms are really comfortable and the food is nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kyle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Underated
Stayed 2 nights in Mar 2025

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

Easy parking and friendly check in staff. Beautifully decorated, clean room that put a big smile on my face. Slept really well and woke to Zebras playing in sun. Very nice breakfast with a good choice. Would love to bring my family next time. Thank you for a wonderful stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Roxanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Lisa

Business traveler
Rubbish, unhelpful surly staff on reception
Stayed 4 nights in Mar 2025

6/10 Okay

Anna

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A disappointing return

Returned after a stay last year as the kids had been begging to go back. On check in we had some minor request to see if we could be placed in a room close to where family was. This was possible but were told it would take 2 hours to address as the manager would have to do it and she was busy. Others were told similar wait times. The same case in the restaurant where simple questions were deferred to supervisors to answer. Some things in the hotel that the kids were looking forward to were broken - and on asking they had been out of service for sometime. Kids were also super disappointed that the evening “Disco” was a Cocomelon baby dancing around in a characterless conference room. Seemed generally that the hotel management were not on top of operations.
Stayed 1 night in Feb 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Salar

Liked: Staff & service
The rooms are dark and perhaps need modernisation
Stayed 1 night in Mar 2025

6/10 Okay

Peter

Traveled with family
Disliked: Staff & service, room comfort
Arrived to find that the restaurant and swimming pool were fully booked. Paid for a room with a view of the reserve no animals were out during our stay. The bit of the zoo we could see was hard to see the animals as the window was so dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter Jones Kempston

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff

Very friendly check in staff were brilliant
Stayed 1 night in Mar 2025

2/10 Terrible

Nicola

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreadful! No hot water in tap or shower. Hotel knew about it when I checked in and said nothing. Came to have a shower the next morning - no hot water
Stayed 1 night in Mar 2025

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, property conditions & facilities

Clueless staff and poor services.

On arrival the staff had no idea what they were doing. We booked 3 rooms at hotels.com and did book now pay later. They wanted to charge the 3 rooms (all the same) different rates and we had 8 or 9 different transactions coming in and out of the bank account. They then dissapeared and we had to go back to pay for one room. They also told us no information about the hotel or where anything was. The 3 rooms werent all on the same floor and all had different sized rooms although booking 3 of the same. The pool showers were ice cold so we had to walk through the hotel in our costumes to shower in the room which was luke warm. The bars didnt know how to pour a pint of beer and the service was painfully slow.
Stayed 2 nights in Feb 2025

2/10 Terrible

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An inch too short

Everything was good except the inch gap under the door to an adjoining room. Got woken up at 11:30 by music and someone talking on their phone for an hour. Because of the size of the gap under the door. It was like they were in my room. I could tell you the whole conversation (he had been to watch Watford play and likes to bring a pillow with him so it’s like being at home). They need doors that fit the gap. What was a good stay finished with the worst nights sleep.
Stayed 1 night in Feb 2025

2/10 Terrible

Stacey

Stayed 1 night in Feb 2025

8/10 Good

Ivor

Stayed 2 nights in Feb 2025

6/10 Okay

Maria Ines

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Amazing Hotel

Great hotel smells amazingly at all the time apart from the toilets next to the swimming pools. Trouble to watch TV , the food and drinks are very expensive. They have decent activities for kids.
Stayed 1 night in Feb 2025

6/10 Okay

Steph

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chessington Safari Hotel & Zoo

Hotel is located perfectly for a short stay/zoo trip. Free parking and no need to move your car as you can make a short walk from the hotel to the entrance. Two restaurants and a indoor pool. Advise to book meals and pool in advance.
Stayed 1 night in Feb 2025

6/10 Okay

Phil

Business traveler
Liked: Cleanliness, staff & service, room comfort

OK

OK hotel. Staff were very friendly. Shower in my room was very weak. Breakfasts were decent. Evening food wasn't the best. Not a bad stay.
Stayed 3 nights in Feb 2025

2/10 Terrible

Theodros

Stayed 1 night in Feb 2025

10/10 Excellent

Ilyas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025