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The International Hotel

3.5 star property

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Photo gallery for The International Hotel

Exterior
City view from property
Suite | Individually decorated, individually furnished, desk, laptop workspace
Terrace/patio
Staircase

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
Marsh Wall, London, England, E14 9SJ
  • Tower of London
    ‪7 min drive‬
  • Tower Bridge
    ‪7 min drive‬
  • O2 Arena
    ‪11 min drive‬
  • London (LCY-London City)
    ‪15 min drive‬

Room options

View all photos for Executive Twin Room

Executive Twin Room | Individually decorated, individually furnished, desk, laptop workspace

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Individually decorated, individually furnished, desk, laptop workspace

Executive Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (without Window)

Standard Double Room (without Window) | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room (without Window)

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Individually decorated, individually furnished, desk, laptop workspace

Suite

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (without Window)

Standard Twin Room (without Window) | Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room (without Window)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

The International Hotel

Hotel in Canary Wharf
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk. Housekeeping is available on request.
The International Hotel offers 601 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers coffee/tea in a common area, concierge services, and room service (during limited hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

The International Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 7 AM and 10:00 AM.
Jennys - This restaurant specializes in Regional cuisine and serves breakfast and dinner.
The Conservatory Bar - Onsite bar. Open daily.
The Pizzeria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Friday's Pub - Onsite pub. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Friday's Pub
  • Jennys
  • The Conservatory Bar
  • The Pizzeria

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room roll-in shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Built in 1990
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night (maximum GBP 25 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 7.50 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Britannia International Hotel London Canary Wharf
Britannia International London Canary Wharf
Britannia International Hotel
Britannia International
The International Hotel Hotel
The International Hotel London
The International Hotel Hotel London
Britannia The International Hotel London Canary Wharf

The International Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 484 out of 1987 reviews
Rating 8 - Good. 412 out of 1987 reviews
Rating 6 - Okay. 385 out of 1987 reviews
Rating 4 - Poor. 308 out of 1987 reviews
Rating 2 - Terrible. 398 out of 1987 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Absolutely amazing, would recommend and shall be returning!
Stayed 1 night in Feb 2025

8/10 Good

Garry

Stayed 2 nights in Feb 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Andre

Stayed 1 night in Feb 2025

10/10 Excellent

Lews

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Oz

Stayed 1 night in Feb 2025

4/10 Poor

Kendra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Giovana, bournemouth

Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Feb 2025

10/10 Excellent

Farah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located, great value for the room. Would definitely stay again.
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good value

Overall it was a good room (with no windows!), bed was ok and we slept fine. Disappointingly despite checking in online as requested the “fast track” lane to get the room key took far too long. Would suggest they look at an alternative solution (maybe an electric box with the key after typing in the reference number?) rather than waiting for staff on reception.
Stayed 1 night in Feb 2025

6/10 Okay

Temitope

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The price of parking was to expensive
Stayed 2 nights in Feb 2025

2/10 Terrible

William

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Take yr own toiletries 2 avoid Mould and bacteria

The hotel cleanliness is absolutely disgusting( if I am being too polite). We have stayed here before and tbh we have not had much expectations from their service or standards but it would be this disgusting we did not expect. I accidentally opened the soap container from shower and what I saw after left me in disgust for all night. It was too late in night so I just did not bother to room move because I couldn't wait to check out in morning. I understand the prices are very reasonable given the area but surely they should have some standards.
Stayed 1 night in Feb 2025

4/10 Poor

Jade

Business traveler
Disliked: Property conditions & facilities, room comfort

Bring ear plugs or face a sleepless night

My main gripe was that it was impossible to sleep. The beds are uncomfortable (I could feel every spring poking me in the ribs) and the walls must be made of paper. I could hear everything happening in the corridor, the adjacent rooms and the lift. All. Night. The door to the room would rattle despite being closed every time a draft came down the corridor. The room itself and the furnishings were tatty with chipped wood, ripped fabric as were the corridors.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fizaan

Stayed 2 nights in Jan 2025

8/10 Good

James

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Very convenient for the 02 Arena because I had concerts but I didn't understand why they weren't cleaning my room, even though I was out of the room before 10am! Not sure if there is a new policy!
Stayed 3 nights in Jan 2025

2/10 Terrible

Samuel

Stayed 1 night in Feb 2025

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and affordable value

Love this hotel, amazing value for money, clean, comfortable and affordable in a great location.
Stayed 1 night in Jan 2025

6/10 Okay

Suryanarayana

Disliked: Property conditions & facilities, room comfort

They should upgrade the amenities

I expected a smart TV in the room for the price they are charging, it was so disappointed for me. Because i have to stay in hotel for whole day due to bad climate, and pathetic boring in the room
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Disappointed

Really poor experience, no one working at fast check-in, long waiting to get checked in. Room was very noisy at all times. Climatisation was cold all times and no extra blankets in the room. No fridge. Could here the next door room making noises all time. In the bathrooms the tap on the sink was not adjusting the temperature, got burn everytime i had to use. Will d9 with a little refurbishment
Stayed 1 night in Jan 2025

4/10 Poor

Mark

Stayed 2 nights in Jan 2025

8/10 Good

Christopher J

Liked: Cleanliness, staff & service, room comfort

Docklands January dash

Hotel room a little tired, shower needs attention as did the bathroom door, more concerning was the room door needed to be pulled hard to lock correctly. Breakfast is good plenty of choice and stocked frequently
Stayed 2 nights in Jan 2025