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Best Western Chiswick Palace & Suites

3.0 star property

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Photo gallery for Best Western Chiswick Palace & Suites

Lobby
Standard Studio, Multiple Beds, Non Smoking, Kitchenette | 1 bedroom, in-room safe, desk, laptop workspace
Restaurant
Garden
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Parking available
$143
includes taxes & fees
Oct 17 - Oct 18

Explore the area

View in a map
71-73 Chiswick High Road, London, England, W4 2LS
  • Place, Eventim Apollo
    ‪3 min drive‬
  • Place, Kensington High Street
    ‪6 min drive‬
  • Place, Westfield London Shopping Centre
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪19 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

Standard Single Room, 1 Twin Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Single Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, Multiple Beds, Non Smoking, Kitchenette

Standard Studio, Multiple Beds, Non Smoking, Kitchenette | 1 bedroom, in-room safe, desk, laptop workspace

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 295 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 295 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, Multiple Beds, Non Smoking, Kitchenette

1 bedroom, in-room safe, desk, laptop workspace

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Best Western Chiswick Palace & Suites

3-star hotel in Chiswick
Along with a bar/lounge, this smoke-free hotel has self parking and a meeting room. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
Best Western Chiswick Palace & Suites offers 110 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Best Western Chiswick Palace & Suites features a terrace, a vending machine, and tour/ticket assistance. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Victorian hotel also offers a garden, a picnic area, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Best Western Chiswick Palace & Suites is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (GBP 12 per night)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 per person
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance

More

  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.95 per person
  • Uncovered self parking fee: GBP 12 per night
  • Early check-in fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Parking height restrictions apply

Property is also known as

Best Western Chiswick
Best Western Chiswick Palace
Best Western Chiswick Palace Hotel
Best Western Chiswick Palace Hotel London
Best Western Chiswick Palace London
Chiswick Best Western
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Chiswick Palace Best Western
BEST WESTERN Chiswick Palace & Suites London, England
Best Western Chiswick Palace And Suites
Chiswick Hotel London
Best Chiswick & Suites London
Best Western Chiswick Palace & Suites Hotel
Best Western Chiswick Palace & Suites London
Best Western Chiswick Palace & Suites Hotel London

Best Western Chiswick Palace & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1004 reviews
Rating 8 - Good. 345 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Efficient check in nice large room good shower. Noisy room facing main road at ground level
Stayed 1 night in Jul 2025

10/10 Excellent

Marybeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Jenni, Saint Louis

Liked: Cleanliness, property conditions & facilities
Excellent service, clean room!
Stayed 1 night in Jul 2025

6/10 Okay

Jean

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Robyn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, prompt check in, no complaints
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, location and comfy beds.

The staff were so friendly and helpful. They even offered an alternative room on the ground floor when they saw my mum was older, which was so kind of them. We kept our original room as it was a suite with kitchen. We used the kitchen and it was perfect for us. Beds were very comfy and room very quiet. Great location in Chiswick. I’d definitely stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely room, terrible night's sleep

We were allocated room 5 which was between a toilet and a stairwell. Overnight we could hear guests passing the room and when they used the toilet, it felt like they were coming into our room. Very poor soundproofing. The adjacent room's guests got up at 5am and shortly after, staff started preparing breakfast, all very noisy from our room and so despite the lovely bed and quiet air con, we didnt sleep very well at all.
Stayed 1 night in Jul 2025

10/10 Excellent

Elva NElly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer service is great. Small Hotel not a highrise, but they make you feel at home. Everything is clean. Stores for convenience needs just a minute away. I booked 2 in the beginning of my 14 day stay in the UK, I liked it and booked again on my last 2 days in the UK.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natali

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Stephen, Yardley

Stayed 4 nights in Jun 2025

6/10 Okay

Jennifer

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities

Room for improvement in rooms

We were upgraded to their Suite room There wasn't any blinds on velux windows allowed at sunrise our room to have daylight coming in at 4.30 am! Also no draws for clothing? Also bathroom was so small sitting on toilet leaning forward your head touched the wall in front of you! Towel radiator was red hot and you could burn your body entering the bathroom.
Widow after complaint made
Plenty of room for extra chairs and chest of drawers!
Stayed 2 nights in Jun 2025

10/10 Excellent

Raymond F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel is a nice neighbourhood in London
Stayed 1 night in Jun 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Neil, Cowdenbeath

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in a great location. This is the second time we have stayed here which says it all.
Stayed 3 nights in Jun 2025

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were awesome! Breakfast was great! Carpet is very worn and needs replacing.
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Great please to stay at in Chiswick
Stayed 1 night in May 2025

10/10 Excellent

Simon

Stayed 4 nights in Feb 2025

10/10 Excellent

Dean

Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff, very welcoming and a lovely room. Will be back!
Stayed 1 night in May 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

EDDIE

Stayed 2 nights in May 2025

6/10 Okay

hassan zarezadeh

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Amenities
The price is too high, considering the hotel is old and small.
Stayed 4 nights in Apr 2025