Honestly the extra star is for the staff. They were friendly and helpful from the moment we arrived. However, this property does not look like the above pictures…anymore. The rooms are dated, with scuff marks, and general wear and tear. The TV was almost hanging off the wall, and the bed was really uncomfortable. We also had issues with the AC, but luckily we had mild weather the whole trip so it wasn’t too bad.
For some reason, we were put into an accessible room, which was not great. The room itself was spacious, but the wet room/bathroom was a massive problem. For starters, there is an accessible sink right at the toilet, and for two people over 5’9”, this was a problem (aka we had to sit on the toilet sideways…). But the biggest issue was the shower, which just had a singular drain in the floor. We were there 4 days and I don’t think the floor was ever dry. Plus, with there being no housekeeping, our wet towels (which we had to use to dry the floor) sat in the corner making the whole room smell foul and damp. We thought about asking to change rooms, but after looking on the website I saw that the hotel was full.
The area was nice - but a bit of a trek to nearest tube station.
Overall, the hotel itself is around 2 and a half stars in my opinion - having stayed at other Locke properties, it definitely wasn’t up to standard.