Aerotel London Heathrow Airport Terminal 2-3

3.0 star property

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Photo gallery for Aerotel London Heathrow Airport Terminal 2-3

Interior
1 bedroom, desk, soundproofing, free WiFi
Front of property
Exterior
Daily continental breakfast (GBP 7 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

$228
includes taxes & fees
Oct 30 - Oct 31

Explore the area

View in a map
Arrivals Hall, East Wing Building, Heathrow Airport, Hounslow, England, TW6 1AA
  • Place, Airport Bowl
    ‪4 min drive‬
  • Place, Twickenham Stadium
    ‪15 min drive‬
  • Place, Thorpe Park
    ‪16 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪6 min walk‬

Room options

Single Room (Solo Plus)

8.8 out of 10
Excellent
(130 reviews)
  • 96 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double or Twin Room (Plus)

8.2 out of 10
Very good
(162 reviews)
  • 153 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room (Plus)

8.8 out of 10
Excellent
(85 reviews)
  • 223 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Aerotel London Heathrow Airport Terminal 2-3

3-star Hounslow hotel, connected to the airport in Heathrow Villages
This smoke-free hotel features a 24-hour front desk, free WiFi in public areas, and multilingual staff assistance.
Aerotel London Heathrow Airport Terminal 2-3 offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Aerotel London Heathrow Airport Terminal 2-3 features multilingual staff and an elevator. Wireless Internet access is complimentary.

Aerotel London Heathrow Airport Terminal 2-3 is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: GBP 7 for adults and GBP 7 for children

Things to do

  • Designer stores

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 7 for adults and GBP 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Aerotel London Heathrow Terminal 3 Hotel Hounslow
Aerotel London Heathrow Terminal 3 Hotel
Aerotel London Heathrow Terminal 3 Hounslow
Aerotel London Heathrow Termi
Aerotel London Heathrow T2 T3
Aerotel London Heathrow Terminal 3
Aerotel London Heathrow Airport Terminal 2-3 Hotel
Aerotel London Heathrow Airport Terminal 2-3 Hounslow
Aerotel London Heathrow Airport Terminal 2-3 Hotel Hounslow

Aerotel London Heathrow Airport Terminal 2-3 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1073 out of 2123 reviews
Rating 8 - Good. 577 out of 2123 reviews
Rating 6 - Okay. 264 out of 2123 reviews
Rating 4 - Poor. 125 out of 2123 reviews
Rating 2 - Terrible. 84 out of 2123 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Fiona Turner

Stayed 1 night in Jul 2025

10/10 Excellent

Michael, Louisville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Madeline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small but clean and good for an early flight
Stayed 1 night in Jul 2025

4/10 Poor

matthew

Traveled with group
Disliked: Staff & service, room comfort

Tiny rooms in a good location in T3

Check in was ok. Asked for extra pillows to be told 'we dont have any because we're full".
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You're literally in the terminal. It's beyond convenient. The rooms are the quietest rooms I have ever encountered.
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a great option to use and stay at for having an early morning flight. Once in the building, it kind of had a cruise ship feel to it. But the rooms were nice, well-appointed and had the essentials in it, and it was enough space for a 1-nighter. My only desires that were misses for me: there was no ice machine in the building, there was no where to hang anything in the room, and decent food options within the airport were far to walk. Not deal breakers, but nice to have. I would stay here again if needed.
Stayed 1 night in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no windows making the room feel closed in
Stayed 1 night in Jul 2025

8/10 Good

Vipin

Stayed 1 night in Jul 2025

8/10 Good

Tiffany

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is very convenient for the airport but it does not have any windows. That is hard for me as I like to have a window
Stayed 1 night in Jun 2025

10/10 Excellent

Steven, Islington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice having a quality hotel actually IN the terminal building! very good indeed
Stayed 1 night in Jun 2025

8/10 Good

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

8/10 Good

Verity

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Tomas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great that the hotel is right at the airport within walking distance from Terminal 2, no need for any shuttles. At the same time and also because of the location, the rooms are tiny, no windows, washroom was leaking. The rooms are markedly overpriced - unless you leave early am i would go for the many cheaper and nicer hotels close to the airport with shuttle service.
Stayed 1 night in Jun 2025

8/10 Good

Catherine

The room was a bit small but had all the necessities- very comfortable bed. The front desk staff were very helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being a part of the airport made it so convenient
Stayed 1 night in Jun 2025

6/10 Okay

Steve

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tiny rooms, no windows had to open bathroom door just to give a bit more space Thank goodness we got there late and moles straight to bed. Prison cell vibes for sure
Stayed 1 night in Jun 2025

10/10 Excellent

Clinton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and staff

Great location and staff
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2025

2/10 Terrible

David

Traveled with partner
Disliked: Amenities
My wife and I were finishing off a 2-month holiday in EU and UK, and preparing to return to the states. I booked a room at this hotel at a price tag that touched 4-figures USD (yes, 4 figures!) with a promise of a wonderful room, close proximity to Terminal 3, and I hoped a nice restaurant and bar either in the hotel or nearby. I had also hoped that perhaps a little adult play time might be part of the mix. As we approached the hotel entrance it was apparent that no restaurant or bar was going to exist in that space. OK, we'll find something else -- let's get checked in and relax. We get to our room and experience a HUGE disappointment. It is a tiny room. There is about 18 inches of clearance on either side of the bed. The bath is clean, but there is no place to hang towels other than a single hook on the door. Management provides 2 suitcase holders, which is superb -- but we can't use them as there is no place to set them up without blocking passage to the bath. But most disappointing -- ABSOLUTELY NO WINDOWS! I'm not kidding -- it felt like a jail cell but with a cleaner bath. The nearest restaurant was basic Brit pub food that was over-priced -- about what I expected from a pub at the airport but not at all what I was hoping for on our last evening abroad. On the positive side, the bed was reasonably comfortable. I could not sleep because I was so irritated, but the bed was comfortable. And it is close to the terminal. Bottom line: Hugely over-priced.
Stayed 1 night in Jun 2025

8/10 Good

Roxanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for an early flight out of LHR T3. For the price paid (just under £300), I expected yhebrestautant to remain open until at least 11pm. It closes at 9pm!
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness
The hotel was clean, pretty convenient and quiet. There was some confusion about check out that resulted in our room keys deactivating in the middle of the night. This came to our attention when my husband ventured out in search of breakfast and couldn’t get back to the room. The staff sorted it out, but it was a hassle. Condition of the hotel was good though the handheld shower sprayer was broken.
Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Stayed 1 night in Jun 2025

4/10 Poor

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Totally Inflexible

The hotel had no bar or restaurant, the lounge closed early and they would not allow guests, friends or clients into the lounge and the rules were so strict that I would not return.
Stayed 1 night in Jun 2025

10/10 Excellent

Irene

Stayed 1 night in Jun 2025